Top critical review
48 people found this helpful
company does not back up the product
on June 30, 2010
We ordered a horse pillow pet, from the original website. It is very soft and my kids love them. But after 2 months we noticed the seams where coming apart. I called the company, to recieve a replacement and because we were 2 weeks over there return policy there was nothing that they would do... I explained that I ordered this for my daughters birthday and that we have only been using it for 6 weeks. They did not care... Other companies that I have used over the years, would have replaced this. And the shipping cost was almost as much as the pillow.