|Item model number||CM500V-100NAS|
|Item Weight||1.85 pounds|
|Product Dimensions||12.81 x 11.54 x 16.67 inches|
|Item Dimensions LxWxH||12.81 x 11.54 x 16.67 inches|
|Batteries||1 Lithium ion batteries required.|
|Is Discontinued By Manufacturer||No|
|Date First Available||October 11, 2017|
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from Asurion, LLC $29.99
- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
NETGEAR Cable Modem with Voice CM500V - For Xfinity by Comcast Internet & Voice | Supports Cable Plans Up to 300 Mbps | 2 Phone lines | DOCSIS 3.0, Black, 16x4 w/ Voice (CM500V-100NAS)
Enhance your purchase
|Connectivity Technology||LAN, WLAN|
|Frequency Band Class||Single-Band|
|Data Transfer Rate||200 Megabits Per Second|
About this item
- Make sure this fits by entering your model number.
- COMPATIBLE WITH XFINITY INTERNET & VOICE SERVICE: Certified by Comcast for Xfinity. NOT compatible with Verizon, AT&T, CenturyLink, DSL providers, DirecTV, DISH and non-Xfinity voice services.
- SAVE MONTHLY RENTAL FEES: Model CM500V replaces your cable modem saving you up to $168/yr in equipment rental fees.
- BUILT FOR FAST SPEED: Best for cable provider plans up to 300 Mbps speed.
- WORKS WITH ANY WiFi ROUTER: Connect any WiFi router to this modem's ethernet port to support all your wireless devices.
- ETHERNET CONNECTIONS: 1 Gigabit Ethernet port connects to your computer or separate WiFi router.
- VOICE PHONE SUPPORT: For use with Xfinity Voice service and up to 2 telephone lines with enhanced call features including caller ID, 3-way conference calling, call forwarding and more.
- MODEM TECHNOLOGY: Engineered with 16x4 channel bonding and DOCSIS 3.0.
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From the manufacturer
Why Buy Your Own Modem?
Save up to 168 Dollars/year
Eliminates monthly rental fees that can amount to 168 dollars or more per year.
No WiFi limits
You’re free to choose & connect the best router for your home’s WiFi needs.
XFINITY Voice & Internet Service Compatibility
CM500V works flawlessly with Xfinity by Comcast.*
Two integrated telephone lines support 3-way conference calling, caller ID, call forwarding, and more enhanced calling features. Automatically prioritizes voice over Internet to ensure call clarity.
*Not compatible with Verizon, AT&T, CenturyLink, DSL providers, DirectTV, DISH and non-Xfinity bundled voice services.
Built for Serious Speed
Supports cable internet plans with speeds up to 300Mbps ensuring fast, reliable internet speed for HD streaming and more.
Works with Any Wi-Fi Router
Plug the modem into the router that best meets your wireless needs and start streaming.
Easy 5 Minute Setup
Step 1: Plug your coax cable into the modem.
Step 2: Activate by either
(a) connect an Ethernet cable to your computer and follow the on-screen setup, or
(b) call your cable provider to activate over the phone.
Step 3: Plug an ethernet cable between the modem and your Wi-Fi router.
Step 4: Plug in up to 2 telephone lines.
|Cable Provider Compatibility||Xfinity by Comcast||All Major Cable Providers and Xfinity by Comcast, Spectrum, COX||All Major Cable Providers and Xfinity by Comcast, Spectrum, COX||All Major Cable Providers and Xfinity by Comcast, Spectrum, COX||Xfinity by Comcast||All Major Cable Providers and Xfinity by Comcast, Spectrum, COX|
|Best for Cable Internet Plan Speed||Up to 300Mbps||Up to 400Mbps||Up to 500Mbps||Up to 1Gbps||Up to 2Gbps||Up to 2Gbps|
|Works With Any Wi-Fi Router||✓||✓||✓||✓||✓||✓|
|Gigabit Ethernet Ports||1 x 1G||1 x 1G||1 x 1G||1 x 1G||4 x 1G (with multi-gig port aggregation)||4 x 1G (with multi-gig port aggregation)|
|Telephone Voice Ports (Xfinity by Comcast Only)||2 Phone Lines||2 Phone Lines|
|Modem Technology||DOCSIS 3.0 and 16x4 Channel Bonding||DOCSIS 3.0 and 24x8 Channel Bonding||DOCSIS 3.0 and 32x8 Channel Bonding||DOCSIS 3.1, 32x8 Channel Bonding, OFDM 2x2||DOCSIS 3.1, 32x8 Channel Bonding, OFDM 2x2||DOCSIS 3.1, 32x8 Channel Bonding, OFDM 2x2|
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NETGEAR Cable Modem Wi-Fi Router Combo C6250 - Compatible with All Cable Providers Including Xfinity by Comcast, Spectrum, Cox | for Cable Plans Up to 300 Mbps | AC1600 Wi-Fi Speed | DOCSIS 3.0
|Shipping||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details|
|Sold By||DRRM Corp||Amazon.com||Amazon.com||Woot||Trilogies|
|Are batteries included?||No||No||No||No||No|
|Are batteries required?||No||No||No||No||No|
|Connectivity Technology||WLAN, LAN||Wifi, One (1) LAN Gigabit Ethernet port, Two (2) USB 2.0 ports||Ethernet, Wireless||WLAN, Bluetooth, USB||Wifi, Two (2) 10/100/1000 LAN Gigabit Ethernet ports with auto-sensing technology, One (1) USB 2.0 port|
|Data Transfer Rate||200.0 Mb per second||1.9 Gb per second||1750 Mb per second||—||1300 Mb per second|
|Item Dimensions||12.81 x 11.54 x 16.67 inches||10.1 x 10.8 x 3.5 inches||2.25 x 8 x 9.4 inches||10.15 x 10.8 x 3.55 inches||7.79 x 2.52 x 7.68 inches|
|Item Weight||1.85 lbs||4.71 lbs||1.00 lbs||2.82 lbs||2.53 lbs|
The NETGEAR CM500V Cable Modem for Internet & Voice provides a connection to high-speed cable Internet with speeds up to 680 Mbps and supports 2 phone lines. It is Cable Labs certified DOCSIS 3. 0 that is 16X faster than 2. 0 devices. A Gigabit Ethernet port provides faster access and downloads. 16 downstream & 4 upstream channels providing efficient and reliable Internet access
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1) Wrote down my Comcast account number (This is the MOST important step!!!)
2) Connected modem to cable, power, and phone line
3) Connected Ethernet cable to modem and computer
4) Waited three minutes for the first three lights to blink steady (they'll blink and flash while the modem is syncing. You could wait up to 10 minutes for sync).
5) Turned off WiFi
6) Opened web browser, and Firefox had a nice little 'show login page' button appeared (if this doesn't show, you can go to xfinity.com/activate)
7) Entered my account number and street address
8) The modem reset itself. I plugged that into my Luma and we were off to the races!
Ironically, Comcast sent a new tower modem a week ago. I don't know if it's me, but this seems faster than that did - speed about the same but ping time is now 9ms instead of 14 and pages that seemed to load slowly before pop in immediately. Biggest bonus is that we're saving $11/month going forward.
UPDATE: 4/5/18 - Everything was working perfectly until Comcast turned off my service this weekend because the modem wasn't registered in the right database and Comcast thought I had no equipment. Object lesson: After activating online, call Comcast to make sure the equipment has registered across all of their databases - 5 minutes could save you 2 hours! The modem, however, is working flawlessly and I still highly recommend it!
There may be a downside for some, having little to do with the CM600. When accessing the CM600 interface, it is noted that ALL firmware upgrades can only be provided by the ISP (in my case, Spectrum). Whether Spectrum will upgrade said firmware (when and if necessary) is questionable, though it would be to their advantage.
It has also been explained that Spectrum cannot remotely troubleshoot issues in “non-standard,” cable modem/routers. These being anything other than the standard free cable modem/routers Spectrum installs as part of their service. They can, however, initiate a reboot and validate that the CM600 is functioning.
Funny, this seems more like a positive for me! As a trained network support technician, I like the idea that Spectrum cannot manipulate the settings of either my modem or router; something I am more than capable of doing on my own.
Setting up the Netgear CM600 cable modem is as easy to setup as plugging it in and turning it on. The CM600 was fully functional within seconds of connecting the Internet cable to the back.
The CM600 is a one-trick pony; it is a cable modem and nothing else. It converts cable data into Internet data. Given the specifications and the high-quality components it does its particularly job incredibly well. The CM600 is built to pull a signal out of a weak or “noisy” line. It will continue to provide Internet service when other lesser modems will drop out. Since purchasing this modem, I have had no random cable dropouts from my ISP. Remember, it has no built-in wireless or wired router. Such a router must be purchased separately.
A quick aside: The router is the Grand Central Station of your home’s WiFi universe. It takes a tremendous amount of efficient but fast processing power to send and receive multiple data streams quickly and effectively between a houseful of smartphones, smart HDTVs, computers, tablets, cameras and other WiFi-enabled gizmos and the Internet. A router is a radio transceiver. The more powerful it is, the more information it can send through the air over longer distances. The more sensitive it is, the more it can pick up data being transmitted 500+ feet away. To get the best benefit from your Netgear CM600, I recommend the Netgear Nighthawk® R7000P. Built to handle the needs of the tech enabled home, it is a stellar dual-processor performer at an incredible price.
No. I don’t work at Netgear!
The good news: The installation of the Netgear took about 2 hours. I followed the "Quick Start" guide which came with the second modem, and probably didn't wait long enough for the modem to totally start up before I plugged my computer into the modem. When I tried to call the two phone numbers provided, I didn't get a prompt that allowed me to talk to someone about activating the modem - the phone system would not take "activate modem" as an option. Comcast's own website says that after plugging in the computer, I should have been automatically sent to an activation page. That didn't happen, and putting "xfinitiy.com/activate" into the browser didn't work to get me to an activation page either. So I reinstalled my old modem and started a chat with Xfinity. The guy asked for all of the information that's noted on the Quick Start Guide (make and model number, serial number, MAC address), and then went away, telling me to stay on the connection while he activated my modem in their system. After 20 minutes of waiting I asked if he was still there a few times - no response. So I stopped the chat, installed the new modem, and plugged my computer in, and got to the activation page immediately. A code was texted to my phone and it seemed to be up and running but sadly only for 10 minutes. Then dead again. This time when I called the Xfinity phone number, one of the options was "connectivity issues", which I picked. The computer re-booted the new modem. and all seems to be well.
It seems that people have had luck using the "plug and play" method, but my modem required a bit more intervention. Comcast's phone system is still a hurdle but don't despair, it just requires persistence. I had several hiccups when I set the Arris up three years ago, too.
So what's the bad part? The modem I installed was the second one I got from Amazon. Here's the story of the first one.
When I opened the brown shipping container from Amazon, I knew there was a problem. (1) The Netgear's box was unsealed, and (2) the flap to open the box was torn. (3) the modem was scuffed and dirty, and (4) the power cord was partially wrapped around the power "block" and the rest was stuffed in haphazardly. I didn't realize until I got the second one that a couple of other items were missing from the first one: (5) there was no Quick Start documentation in the box, and (6) the phone cord was missing. I decided that I had gotten a used item that had been installed and could have been defective, which is why it got returned. I really didn't want to try to install a potentially defective modem - installing a perfectly good one is a lot of work and aggravation and the chance that the first one was bad was too much of a risk for me. I don't have any problem ordering a returned/certified item but this one clearly hadn't been looked at to make sure it was in working order. I returned the first one as "damaged" and requested a replacement. The second one came quickly and was sealed and brand new. My review of the first modem was rejected by Amazon (not within their guidelines) but I thought I'd put the particulars here in case Amazon tries to charge me a restocking fee because there are items missing in the box I returned. And also in case this happens to someone else too.