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Disappointing image quality
on November 6, 2013
I bought this frame to replace an older 8.5-inch (diagonal) Digital Spectrum Solutions Memory Frame, which was still working, because I wanted something larger and because the Digital Spectrum frame can't handle the collection of over 10,000 photos I now wish to display. The good news is the Nix is 12 inches (diagonal), a very nice size. Although the Nix has only 800x600 pixel resolution, the pictures have adequate sharpness. The Nix has no difficulty with the large number of photos in my collection.
The main shortcoming is in image quality, specifically in color balance. Photos that display correctly on my ViewSonic monitor, two Samsung monitors, a Dell laptop, and the Digital Spectrum frame, show up with too much red on the Nix frame. There are controls for brightness, contrast, and saturation, but not for color balance. I tried changing brightness, contrast, and saturation, but the color imbalance remained. I would have to edit my entire photo collection of over 10,000 pictures by trial and error in order to get them to display correctly on the Nix. Also, the Nix has a narrower viewing angle within which the photos display with good brightness. One more thing -- the infra-red sensor that is supposed to turn on the frame from 6 feet away does not work reliably at a distance of more than 2 feet.
Update 11/14/13. Nix contacted me after seeing the review above and attempted to resolve the problem. We exchanged email messages, and I sent them photo files. Based on the questions and advice received from the most recent Nix technical representative that contacted me (which included putting the photos on a different memory card to see if that would make a difference) I concluded that my only practical recourse was to return the frame to Amazon before the 30-day window was up.
One interesting footnote. I took photos of the frame when it was displaying photos with too much red (in order to send samples to Nix). Sometimes I had to stop the display and toggle backwards to display a photo again. When I did so the photo then displayed correctly. I tried it a few more times, and each time a photo had too much red, a toggle backwards and redisplay showed the photo correctly. This appears to be a software issue.
When the frame was displaying photos correctly it was beautiful.
I have ordered a different and more expensive Nix 12-inch frame from Amazon, the model X12B.