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- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Malfunctions covered after the manufacturer's warranty.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
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Neato Botvac D80 Robot Vacuum for Pets and Allergies
| Price: | $379.00 |
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- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Malfunctions covered after the manufacturer's warranty.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
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No Thanks
- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Malfunctions covered after the manufacturer's warranty.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
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3-Year Protection$33.99$33.99
- Covers mechanical and electrical breakdowns.
- No deductibles or hidden fees. Shipping included on all repairs. Fully transferable.
- Easy claims process online 24/7. If we can't fix it, we will send you an Amazon e-Card reimbursement for your product purchase price.
- Plan term and coverage begins at the end of the manufacturer's labor warranty. Plan is fully refunded if canceled within 30 days.
- Plan contract will be emailed from Asurion within 24 hours of purchase. This will not ship with your product.
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2-Year Protection$41.99$41.99
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| Brand | Neato |
| Color | Black/Arctic White |
| Surface Recommendation | Hard Floor |
| Controller Type | Remote Control |
| Battery Cell Composition | NiMH |
About this item
- Make sure this fits by entering your model number.
- Patented Neato technology - the laser smart mapping and navigation system scans and maps the room, plans, and methodically cleans instead of bumping around.
- D-Shape design with CornerClever technology gets close to walls and into corners offering maximum hair pickup. Picks up more pet hair than other bots;Charger Voltage : 110V, 220V
- SpinFlow Power Clean technology combines potent suction and precision brushes to leave floors immaculately clean. Includes easy-to-swap combo & blade brushes offering maximum cleaning. Precise edge cleaning side brush makes sure not a speck of dust is left behind.
- Auto-charge & resume lets your robot clean room to room - when it needs more power, it automatically returns to charge, then returns to where it left off & finishes the job. It tackles up to 3000 square feet of floor space per cleaning cycle with ease and automatically recharges
- Kindly refer the user manual given below for product information.
- No international Shipping. Be sure the charging base has 3’ of clearance of both sides. This facilitates the robot returning to base without issues.
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From the manufacturer
Neato Botvac D80
High Performance Robot Vacuum--Ideal for Homes with Pets
Uses patented LaserSmart technology with laser floor mapping and real-time object detection to map the room, plan and methodically clean—instead of just bumping around.
Includes both the spiral blade brush (works great on all floors) and the combo brush (picks up all types of hair and is quieter too).
Advanced SpinFlow Power Clean system picks up more of the stuff that lands on the floor—like dirt, crumbs, dust bunnies, and pet hair.
D-shape design and CornerClever technology get to where dirt hides—in corners and along walls.
Moves from room to room, automatically returns to charge base, recharges, and resumes where it left off.
Extra-large, bagless dirt bin holds more than round robot vacuums and is easier to empty.
In the event of any issues or questions with your new robot, please call Neato Robotic Support Team directly. We will make every effort to deliver a 5-star Neato experience.
In the Box
- Robot Vacuum Installed
- High Performance Filter
- Combo Brush
- Side Brush
- Integrated Charge Base
- Power Cord
- Spiral Blade Brush
- 1 Extra High Performance Filter
- Cleaning Tool, and Boundary Markers
Features
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'Sees' Your Room and Maps Most Efficient Cleaning PathPatented LaserSmart mapping and navigation technology sets Botvac D80 on a course to clean carefully, instead of merely moving around. It scans the room, senses objects in real-time, and determines the most efficient path. |
SpinFlow System Picks Up More of What Lands On The FloorCombines powerful vacuum suction and precision brushes to leave floors immaculately clean. Botvac D80 effortlessly picks up stuff like dirt, crumbs, dust bunnies, and pet hair. And with its D-Shape design and CornerClever technology, Neato gets to where dirt hides-in corners and along walls. |
Returns to Charge Base As NeededWhen Botvac D80 runs low on power, it automatically goes to the charge base. When it’s powered up, it returns to where it left off and finishes the job. |
Does The Work For YouSimply push start or automatically schedule cleanings. Botvac D80 automatically vacuums multiple rooms on its own, effortlessly transitioning from room to room and from one floor surface to another. |
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Extra-Large Bagless Dirt BinIts extra-large, bag-less 0.7-liter dirt bin holds more dust and dirt than round vacuums and is easy to empty. Simply lift the bin out of the top of the robot and dump the contents into the trash. There’s less mess than with smaller bins that slide out from the side or underneath the robot. |
Easy-to-Schedule Automatic CleaningUse the easy Auto-Schedule display screen and controls to set up a schedule that works for you. When you want a quick spot-clean or a thorough multi-room clean that isn't scheduled, just push start. |
Maneuvers Around Furniture and ObstaclesAs Botvac D80 scans the room, it senses objects in its path, like furniture and toys, and carefully navigates around them. It even detects and avoids stairs. Simple drop down, easy-to-use boundary markers keep it away from places you don’t want it to go. |
Cleans Where Others Can’tHugs walls and gets under furniture where dust bunnies hide. With its unique D-shape design and 50% larger brush than round robots, Botvac D80 cleans within 10 millimeters of the wall. Plus, its low profile allows it to clean under beds and in other hard-to-reach places where dust bunnies collect. |
Maximum Hair Pick Up
Human or pet hair, Neato doesn’t discriminate.
Smart and Powerful Robot Vacuum
Neato robots are amongst the smartest, most powerful robot vacuums you can buy. Neato’s laser navigation, powerful suction and thoughtful design give busy households and homes with pets clean floors—without ever having to push a vacuum.
Comes with Spiral Blade Brush, Combo Brush, and 2 High Performance Filters
The spiral blade brush cleans all floor types. Use the combo brush to pick up all types of hair--it's ideal for homes with pets and offers a quieter vacuum experience. The extra-large filer traps a lot of dust.
Easy to Empty Dirt Bin
Just lift and empty the extra-large dirt bin so your Neato robot is ready for its next cleaning job.
Maximum Hair Pick Up
Smartest, Most Powerful Robot
Comes with Spiral Blade Brush,
Easy to Empty Dirt Bin
Battery Maintenance
By following a few simple rules, you can extend the life of your robot’s batteries. How you take care of the batteries – and how much you use them – affect their longevity. Here are some tips to optimize your battery:
- Charge your robot overnight before using it for the first time.
- Keep Neato on its charge base when not in use – out of sunlight and heat, and on a flat surface.
- Store Neato with the batteries disconnected, or turned off if you will be on vacation or away for a longer period.
- Charge Neato as soon as possible after discharging the batteries.
- Keep Neato’s brushes clean.
- Recalibrate your batteries.
Always use Neato Genuine Accessories
Please ensure that your replacement batteries, filters, brushes and any other components are Genuine Neato Accessories.
Accessories made by third parties may damage your robot or cause performance issues, and will also void your product warranty.
Getting the most out of your Neato robot.
Charge your robot overnight before using it for the first time.
We recommend that you use your Neato frequently to keep it happy and healthy, and you get cleaner floors!
Between cleaning cycles, keep your Neato charging on its charge base.
Maintain your Neato for peak performance by:
- Emptying your dirt bin after every cleaning.
- Tapping your filter against a garbage can to remove excess debris.
- Cleaning your Neato brush after every run to keep the brush debris-free and running smoothly. If debris gathers, don't worry. It's easy to pop the brush out, clean, and put back in robot.
- Cleaning debris from the side brush.
Product description
Smart, powerful, high-performance Robot vacuum. Great for homes with pets. While you do other things, Neato BotVac vacuums dirt, crumbs, dust bunnies, and pet hair from all floor types and every corner of your home. D-shape with corner clever - exclusive d-shape with corner clever technology destroys dirt where it hides and keeps corners clean. Extra large bag less dirtying and Jumbo high performance filter capture particles as small as 0.3 microns, like mold and pet dander. Perfect for all floor types and pet hair pick-up.
Product information
Size:D80| Product Dimensions | 12.7 x 13.2 x 3.9 inches |
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| Item Weight | 9 pounds |
| Manufacturer | Neato Robotics |
| ASIN | B00XELDPL8 |
| Item model number | 945-0202 |
| Batteries | 1 Lithium ion batteries required. (included) |
| Customer Reviews |
3.3 out of 5 stars |
| Best Sellers Rank |
#372,124 in Home & Kitchen (See Top 100 in Home & Kitchen)
#342 in Robotic Vacuums |
| Is Discontinued By Manufacturer | No |
| Specific Uses For Product | Floor |
| Volume | 0.1 Liters |
| Assembly Required | Yes |
| Warranty Description | 1 year. |
| Batteries Required? | Yes |
| Import Designation | Made in USA or Imported |
Warranty & Support
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| Customer Rating | 3.3 out of 5 stars (3291) | 4.0 out of 5 stars (2058) | 4.1 out of 5 stars (2514) | 4.5 out of 5 stars (48065) | 4.4 out of 5 stars (6135) | 4.5 out of 5 stars (43556) |
| Price | $379.00$379.00 | $299.99$299.99 | $362.00$362.00 | $219.99$219.99 | $210.99$210.99 | $224.99$224.99 |
| Sold By | caSino187 | Amazon.com | illummine | EufyHome | Roborock Technology Co. Ltd | Amazon.com |
| Item Dimensions | 12.7 x 13.2 x 3.9 inches | 13.21 x 12.56 x 3.92 inches | 12.5 x 13.2 x 3.9 inches | 12.8 x 12.8 x 2.85 inches | — | 13.4 x 13.4 x 3.54 inches |
| Item Weight | 9.00 lbs | 8.00 lbs | 8.00 lbs | 5.73 lbs | 7.94 lbs | 6.77 lbs |
| Runtime | 60 minutes | 75 minutes | — | 100 minutes | — | 90 minutes |
| Special Features | Bagless | — | — | BoostIQ, Powerful performance, slim(2.85”); 100 minute runtime | ❤Z-shape route; ❤2152sqft/200mins one charge; ❤Ideal for pets; ❤2000Pa strong suction; ❤Oversize dustbin, ❤APP and voice control | Good for Pet Hair, Self-Charging, Wi-Fi Connected, Works with Alexa, Carpets & Hard Floors |
Items under $380
Customer reviews
Top reviews from the United States
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We bought it with an extended warranty, but when late 2016 happened and we had to switch to the other warranty, the vacuum needed to be sent in. So we sent it in Jan 2017 and now it's almost May and we can't get our vacuum back - the password reset doesn't even work on the website of the warranty you buy off amazon. We try to call in and get non-answers. I don't fault Neato for that, but if you need to consider the risk that you won't have a working vacuum after a year and will be on your own. Most of the fixes pre-2017 were simple, but we still had to ask for advice because they weren't obvious. I think the risk is high you will need help and I'm not sure the value of the vacuum for a year is worth it.
Update2: It's May. We got the vacuum back, but it doesn't work. So we have to now 1. get our money back for paying for the repairs 2. find a way to deal with squaretrade and 3. keep living without the robotic vacuum we paid money for a couple of years ago. My partner agrees that he wouldn't buy this in hindsight either.
UPDATE 11/25/2017: So the Neato performed flawlessly for about 3 weeks. We have a new house and we finally got internet service about a week ago, and the day after we got internet service, the Neato started having issues. It would start running into a wall over and over and over, not trying to turn itself around. if you moved it, it would go right back to the same wall and start running into it again. But then after the next charge-up, it didn't do that anymore, and would run fine. Then the next time it might vacuum the same spot over and over for like 5 minutes before moving on. But other than that, run fine. Then the next time, no problems. Then the next time, it would operate fine except when it would go back to its charging base it would stop about 8" away and say it was docked. It's still doing a fantastic job vacuuming, but it definitely has some issues. Is the wi-fi interfering with it somehow? Did it download a virus? I have no idea. Maybe the fact that it operated flawlessly until we got wi-fi is a complete coincidence. It requires more babysitting now, but it's still doing a relatively good job. I'm dropping the rating from 5 star to 4 star due to the additional babysitting it requires. I would also point out that the Roomba has had no similar problems in the same time period.
Update: 2/14/2018: I have downgraded the Neato Botvac D80 to 2-stars. Why? Well, on Jan 24 it stopped working. It still turns on, it'll roll out from it's base...and then, nothing. I have done all the troubleshooting. Cleaned it inside and out. Worked with Neato customer service. Watched videos on YouTube of people with the same error code. Finally I went to Neato and began conversing about getting this repaired or replaced as it's not even 6 months old and still under warranty. And two weeks later I'm STILL waiting on Neato to send me an RMA. The customer service agent I worked with asked me the same questions over and over and over and when I made sure that the answer to every question was in the final email (with proof of purchase and a ton of photos of the unit inside and out) he told me he had what he needed to issue an RMA. And I've never heard from him again. I've emailed him 3 additional times. I called Neato and another agent told me he'd fast tracked it. The upshot of this is- I love the Neato D80 when it's working. But to me, because I am in customer service myself, a company is only as good as how they handle a problem. And for now, I am NOT impressed with Neato not resolving my problem I'm about ready to escalate either to Amazon or to my credit card company directly. It's a real bummer because the performance of the Neato is so much better than the Roomba...when it's working. It sucks up at least twice the dog hair. It covers the floor area better. The Roomba I pretty much have to follow along behind and clean up behind it. I never had to do that with the Neato. So I'm pretty heartbroken about the crap customer service from Neato. I'm hoping they fix this so I can delete this update, honestly.
3/16/2018- Ok, so Neato FINALLY came through on warranty. After speaking with a third person at Neato (because the first guy pulled a disappearing act and would never email me back and the second guy didn't fast track things like he said he would) he went to a supervisor and got authorization to issue me an RMA which I got that day. I shipped the defective unit back, 2 weeks later I received the replacement unit which thus far is working flawlessly. I seriously missed a working Neato in the 6 weeks this took, because no matter how hard it worked my Roomba simply could not handle the main floor of our house. I had to help it by dust mopping every couple of days, and using my upright occasionally. Also, no matter what Roomba says, I'm seriously skeptical that its random vacuuming pattern is as effective as the Neato's logical grid pattern of vacuuming. I know this review is getting long, but I think it's fair for people to see the good, the bad and the ugly in order to evaluate a potential purchase.
7/30/18- So last week this replacement Botvac D80 vacuum I received in March began malfunctioning. A different issue this time- now it rotates between telling me it needs me to turn it's switch to on (when it's already on- so I have to turn it off then back on again) and then telling me its battery is low and needs to charge. Rinse and repeat. It will not run, will not vacuum. As stated previously- I LOVE this vacuum...when it works. But in the exact same time period, the Roomba has had zero problems. None. Other than replace filters, it has required no maintenance. The D80 went through a brush in 4 months (the good brushes are expensive) and I've had two units become non-functional on me. It's still within warranty period so I expect Neato will either assist me in fixing it or they will replace it like last time, but it took them 2 months last time and that's a long time to try and get things fixed. I just find that the Neato is simply not reliable. I would not buy another one, at this point.
Edit to add: Neato refused to warranty this, because it was now outside of 1 year from when I purchased the initial unit. So I replaced it with a Roomba i7.
Top reviews from other countries
We have stone and tile floors and find that Skutter is great at keeping the dirt in check. Mouse guts pose no problem, I even found half a shrew in the dirt box once. It did fail when it once encountered a whole vole; Skutter had stopped and signaled to clean its brush, on inspection I found the whole rodent wrapped around the brush but once removed it went on its way happily (the bot, that is). No, I wouldn't put this device into a barn full of dead rats but if you have cats then you needn't worry too much about the night time cat gifts.
Above and beyond that, we love our Skutter and it has helped us to be a bit tidier by not leaving clutter and obstacles. It's hard to believe that two cats shed so much fur every night!
The cats themselves were scared of Skutter at first but after a few months have developed a relaxed attitude though they do perk up a bit when it gets near their food bowls. Tip, a bit of the magnetic strip along the edge of their food mat prevents Skutter from shunting their bowls around the kitchen.
To empty it i always use the suction tube with the small brush atachment on my mains vacuum i find its the fastest way to clean the filter and get rid of the dust.
I always watch it at the top of the stairs, it once didn't stop and i had to catch it, that was when it was new. Its never done it again but i watch it anyway. Would i buy another if i ever had too?? yes defo its the best thing i have bought in ages i am really pleased with it.
I did a fair amount of research into different manufacturers and models before I bought this one, and I can say in all honesty that I'm really happy I got the Neato. It's efficient, it learns the spaces in your home, and it's relatively quiet compared to pretty much anything else.
Just keep it away from shoe laces, deep carpets and rug tassels as these will get chewed up and you'll come home one day to find your little Neato stuck in some corner of a room, beeping away sadly, awaiting your rescue.
The standout feature for me is that it finds its way back to its wall charger automatically, so once you've set your schedule, you can simply leave it to work its magic, and all you have to do is empty it.
As per many previous correspondents I gave my house a thorough vacuum before it arrived and was pleased with the cleanliness of my house. I turned Nigel on and let him go and he picked up loads! Actually so much that I felt I had to explain to him that my house was actually not always this dirty.
I have him programmed to clean at 4pm every second day. He takes about an hour to clean the house. There is a tendency to watch him closely in the beginning but you soon get over that and just trust him.
It is important to do a quick clean up of the floors to ensure no cables or animal toys are lying around as he tends to eat these with relish and the sit there beeping at you till you clean his roller. This is not a hardship at all however.
If you are considering buying your own little Nigel, don't hesitate. It is awesome!













