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Neato Robotics XV-12 Automatic Vacuum Cleaner
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- Automatically vacuums in methodical back and forth patterns
- Laser guided to avoid obstacles and furniture
- Automatically adjusts between carpets and hard floors
- Automatically returns to base to recharge
- Large, bag less dirt bin
- Automatically vacuums in methodical back and forth patterns
- Laser guided to avoid obstacles and furniture
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The Neato XV-12 Automatic All-Floor Vacuum Cleaner is ready to take on the task of keeping your floors neat and clean. It's Smart-using RPS (laser guided Room Positioning System) the vacuum sees it surroundings and creates a map of everything, including furniture, objects and doorways. It's Powerful-features an advanced high-performance vacuum system. It's Simple-one button operation and you can schedule it for daily cleanings and the vacuum will automatically return to its charging base.
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|Price||From $165.00||$399.99||See price in cart||See price in cart||$239.99||$698.94|
|Shipping||—||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||Available from these sellers||Amazon.com||Mega Deals & Savings||Mega Deals & Savings||Otter Creek Trading||Kentucky Home|
|Item Dimensions||13 x 12.5 x 4 in||13.2 x 12.7 x 3.9 in||3.9 x 12.7 x 13.2 in||3.9 x 12.7 x 13.2 in||13.2 x 12.7 x 3.9 in||13.2 x 12.7 x 3.9 in|
|Item Weight||9 lbs||9 lbs||8 lbs||8 lbs||9 lbs||16 lbs|
|Runtime||—||60 minutes||90 minutes||60 minutes||—||120 minutes|
|Additional Features||Auto-recharge and Automatic adjust system||Bagless||—||—||Bagless, Self-Propelled, Cordless||Wifi enabled|
Top customer reviews
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If my Neato were a maid, I would fire him (I haven't named him but I've decided he's a he, probably because I am being reverse-sexist) due to these CONS:
- He misses spots near corners and along edges (walls or low furniture).
- He can't handle getting everything under the dining room table (has trouble getting around all the chair legs)
- He has trouble transitioning from wood to high pile carpet (extra cushy carpet in our daughter's room). He actually got stuck once and I had to give him a little nudge
- He generally leaves a line of crumbs along the perimeter of our area rug, I guess from the change in elevation.
- The apparent "automatic door detection" seems a bit buggy because he seems to be doing 2-3 rooms at the same time, even though the manual says that he's supposed to finish off one room before moving onto the next. This may be because some of our doorways are on the wide side. I don't know.
However, my Neato is not a maid. My Neato is a slave who works for free. So, given that, he does a pretty okay job, given these PROS:
- Suction seems strong - picked up a lot of loose fibers left behind by my vacuum
- picks up hair off carpet better than my vacuum (we are part Italian and very hairy and we shed a lot so this is very important to us)
- I haven't had him lose himself in the house yet. He always seems to find the base when he's done (just make sure you leave him alone and don't move him around while he's cleaning or he'll get disoriented). Also, I always start him at the charger unless I'm using "spot clean" mode.
- finishes 1st or 2nd floor on a single charge (around 900 square feet each, I think)
- detects the stairs so he doesn't fall down
- the bin can hold a surprisingly large amount of dirt
- has nice vacuuming lines, not random, but methodic - generally does the perimeter of the room then the middle in straight lines
- appears to handle oddly shaped rooms and furniture decently well - even got under one of my nightstands and then back out without issue
- his back wheels are like little feet and he is able to go on his little tippy toes to get unstuck or around uneven floor surfaces
This product is for:
- people who want their house vacuumed periodically, in between weekly/monthly/quarterly more thorough cleanings (depending on how clean you keep your house - I myself am probably going to do quarterly or less)
- people who actually pick up their crap off the floor before turning the little guy on
- people who read the instruction manual
- people whose main floor messes are hair, crumbs, dust, dirt, etc
This product is not for:
- people who want to throw away their old vacuum, broom, swiffer, etc and never clean their house themselves again
- people with only hard floors. Because dirt tends to collect in corners and along the wall on hard surfaces, you're probably not going to get much out of this guy.
- people who want to keep Neato away from the charger between uses. This thing does not keep a charge when on standby. Even if you go through the menu and shut down, the battery will still drain a little bit. Some people have given Neatos negative reviews for this, but I don't see why, because they're not meant to be put away. They're meant to chill on the charger. The instruction manual says that the battery life will be better if you follow the directions on this.
- people whose main floor messes are sticky or wet
- people who want to watch TV or be on the phone within 2 feet of the Neato while he's vacuuming
P.S. Neato - please invent a robot that will do pick-up for me. My daughter needs a role model.
After a few years of ownership, I like this robot considerably less than my lukewarm initial feeling about it.
After about 1 year, I started getting consistent RPS errors. Also, after about 1 year, it would have a lot of problems docking and recharging. Although both front contacts would physically touch the docking station spring loaded rests, the Neato simply did not charge.
I have finally had to just chuck the docking station and plug in the neato in manually to the charger. This makes automatic vacuuming impossible. I don't mind this too much, it's actually not a big deal to just turn the neato on when I leave the house in the morning, but it also never completely finds it's way around the house.
Usually when I come home, it's stuck in some random corner of the house. It's better than nothing, meaning, even if it saves me a few minutes, or it vaccums under the bed, it helps - but for something that I paid $400 for, this was a total clunker.
I have also since replaced the battery, and I change out filters regularly, but it doesn't pick up dirt as much as it used to.
I've also upgraded the firmware to the latest model. Neato customer support is terrible. I don't think I'd ever buy anything in the Neato brand line again after this experience.
Some people are very enthusiastic about this vacuum cleaner. I think for a lot of users, seeing it in action is exciting for its novelty and they are willing to overlook its functionality as a robotic tool. I'm less impressed as I work in the industry, and in school we made toys similar to this robot.
I bought this because I was hoping it would cut down on cleaning time around my apartment. I was not expecting this cleaner to be perfect, I've read about spots of dust that this might leave in the corners, or near chairs. I would not have a problem if it performed moderately well and left a few small spots here and there... I've run the Neato only a couple times, and though I may update my review, so far this is nowhere near a 5-star product.
The following was my experience:
-When it runs it's LOUD. That's good in a sense, because the suction power is strong, but it also means that I'd be reluctant to have on any time that I'm at home. This would still be fine if it were reliable, and I could trust it to not get stuck when I'm not present...
-Despite the 'mapping' functionality of the robot, it has a hard time navigating around regular household objects. I have a rolling office chair in my apartment. The neato had trouble 'seeing' the chair with its rangefinder and kept running into it. It would push the chair around my room slightly. It would also push a small wastebin around my room as well. It didn't tip over, however I could imagine a situation where it might...
-Around electric cords it also does poorly... To be fair they warn you about this, but from a practical standpoint I can't imagine anyone who would unplug everything, or move cords each time the vacuum is in use. As a work around, I might consider laying down strips of their 'no-go' tape, but its a little ugly and I'm not enthusiastic about leaving the tape semi-permanently on my floor.
-It found its way into my bedroom closet (I left the door open), navigated its way around the door and got stuck. For 15 minutes it cleaned the same spot, going back and forth, but could not find its way out. I had to re-position it finally before it eventually found its way out.
-The mapping feature, doesn't handle re-positioning well. After leaving the closet, the power went low so it attempted to find its docking station. It went in the completely wrong direction across different rooms for about 10 minutes or so, until finally I manually just placed it back to dock.
-It never found its way into my bathroom, though I left the door open.
With all those cons, I will say that the areas it did clean (which was most of my living room, kitchen, and bedroom) it did a pretty decent job. It also cleaned certain areas (like under my bed, and certain crevices) that I personally clean much less frequently, and did a good job. At the end of the cleaning, the trap was completely full of debris, though I though I'd had a fairly clean apartment.
Here are my impressions so far:
1) There is some light prep involved before the Neato can be effective. You can't leave things lying around the floor. If you're really ambitious, you might carefully ziptie all the electric cords / cables in your house, or place no-go strips in certain spots.
2) It will get stuck in certain regions. I've set it up for scheduled cleanings. As I come home and find it stuck, I may begin closing certain doors or laying out the tape.
3) The regions it does clean are cleaned well.
I've since upgraded the software to the latest version (you have to go to the website to do this, and it requires a specialized usb cable that did not come with the robot). I'm hoping that performance will improve, and I'll learn the nuances more. Worth $400? At this time probably not... something closer to $250 would be a much more reasonable price given its current capabilities.
Certainly with software upgrades this has more potential as a time saver.