2 used from $197.06

Neato Robotics XV-12 Automatic Vacuum Cleaner

3.6 out of 5 stars 276 customer reviews
| 39 answered questions

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  • Automatically vacuums in methodical back and forth patterns
  • Laser guided to avoid obstacles and furniture
  • Automatically adjusts between carpets and hard floors
  • Automatically returns to base to recharge
  • Large, bag less dirt bin
2 used from $197.06

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Product Description

The Neato XV-12 Automatic All-Floor Vacuum Cleaner is ready to take on the task of keeping your floors neat and clean. It's Smart-using RPS (laser guided Room Positioning System) the vacuum sees it surroundings and creates a map of everything, including furniture, objects and doorways. It's Powerful-features an advanced high-performance vacuum system. It's Simple-one button operation and you can schedule it for daily cleanings and the vacuum will automatically return to its charging base.

Product Information

Product Dimensions 12.5 x 13 x 4 inches
Item Weight 9 pounds
Shipping Weight 18.6 pounds
Manufacturer Neato
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Shipping Advisory This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
Item model number 945-0026
Customer Reviews
3.6 out of 5 stars 276 customer reviews

3.6 out of 5 stars
Best Sellers Rank #599,279 in Home and Kitchen (See Top 100 in Home and Kitchen)
#402 in Home & Kitchen > Vacuums & Floor Care > Vacuums > Robotic Vacuums

Warranty & Support

Product Warranty: For warranty information about this product, please click here


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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

I purchased this via Woot on impulse a month ago after I had just gotten a bonus at work. Basically, my idea was to try something like this before spending a lot of money on maid service (between the cost of day care and ordering in food more often and the maid service, maybe it would be better if I just stay at home, no?).

If my Neato were a maid, I would fire him (I haven't named him but I've decided he's a he, probably because I am being reverse-sexist) due to these CONS:
- He misses spots near corners and along edges (walls or low furniture).
- He can't handle getting everything under the dining room table (has trouble getting around all the chair legs)
- He has trouble transitioning from wood to high pile carpet (extra cushy carpet in our daughter's room). He actually got stuck once and I had to give him a little nudge
- He generally leaves a line of crumbs along the perimeter of our area rug, I guess from the change in elevation.
- The apparent "automatic door detection" seems a bit buggy because he seems to be doing 2-3 rooms at the same time, even though the manual says that he's supposed to finish off one room before moving onto the next. This may be because some of our doorways are on the wide side. I don't know.

However, my Neato is not a maid. My Neato is a slave who works for free. So, given that, he does a pretty okay job, given these PROS:
- Suction seems strong - picked up a lot of loose fibers left behind by my vacuum
- picks up hair off carpet better than my vacuum (we are part Italian and very hairy and we shed a lot so this is very important to us)
- I haven't had him lose himself in the house yet.
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17 Comments 450 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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This Neato is powerful for something so small and the square front lets it get into corners, which is an advantage over the Roomba. Its dirt bin is easy to clean, and it really does find its way back to its charger from anywhere in the house when the battery runs low (assuming you started it there), then picks up where it left off once it's charged again. But there are a few things I don't love about it:

1. It doesn't beep if it needs help. It just stops. If you're far enough away that you don't hear the motor stop, you won't know that it's stuck or its sensor is dirty until you happen to go check on it. I would appreciate a nice loud beep to get my attention.

2. In my house it doesn't really recognize separate rooms and clean one before moving on, even when it seems like it should be really obvious. At the end of my hall there are two bedrooms, one on each side, with standard doorways. It will go into one, clean a little, then come back out, clean the hall again, go back to the bedroom, clean a little more, go to the other bedroom, clean a little there, and back and forth repeatedly. It does eventually clean both entire rooms (and the hall several times) but it takes a LONG time and a lot of battery power. In the rest of my house, where the floor plan is relatively open, it's even less methodical.

3. The "clean spot" option is erratic. Supposedly it will clean an area of a few feet square, but it moves so randomly about the area that it misses stuff. Rather than run it repeatedly over the same spot, I just break out the ol' dustbuster for much quicker spot cleans.

4. I wish it had a "clean room" option, rather than just "clean spot" and "clean house.
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7 Comments 146 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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First let me say I'm a gadgets person. I purchased a Roomba when it first came out as we had ALL hardwood floors in our house in VT. It was just "OK" and really didn't handle area rugs very well, leaving a lot of what it "gathered" at the carpets edge. When I saw this Neato robotic vacuum, I did a lot of research on the internet (feedbacks mostly) before I pulled the trigger to buy it. BULLSEYE. What a great, fully functional, high suction, calculating little bugger that works simply great! I must say, I am overjoyed with its performance. We have a central vacuum system that is quite powerful. This is used as a primary vacuum event every week (not any more) or so, but we have a Lab & Retriever who like to play a lot and accordingly, hair on the carpet is the end result. The hair gets everywhere - under chairs, couches, tables, etc. Those of you who have pets that shed know all about this. So I decided to buy the Neato XV-12 to supplement the regular vacuuming cycles. This thing SUCKS but I mean that in a GREAT way!

When I first got it, I vacuumed my home office - really slowly and carefully - using the central vac. I then took the Neato from it's charger base (stationed in another room), placed it in the office and fired it up. I closed the French Doors to the office so it would stay there (I could have used the magnetic strip to keep it in there but this was merely a test and I could close it off with the doors) . When it stopped (in the exact same stot I started it from), I checked the dirt bin. OMG - it was close to being filled. I was happily shocked. What a great job it did and the carpet looked even fresher than when using the central vac. So, I let it loose in the main house to see how it would work there - after I vacuumed that too.
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