Top critical review
3 people found this helpful
EA has the worst Customer Support EVER!
on September 10, 2012
Recently I have ordered many Starter Packs, I do like the game.
Each Starter Pack comes with 2 cars, After putting in the code for the starter
pack, you then have to claim the cars as "Gifts" even tho you paid for them.
When trying to claim 2 of my cars, from separate starter packs an error occurred
on the Need for Speed World web site and the cars were gone and I did not receive them.
EA customer Service is flat out refusing to help or give me the cars I paid for.
Amazon game me what they said was an Email address to EA help that dealt with Amazon customers.
Not even a reply from them, Even on the NFSW web forum there are many people with the same complains about
EA Customer Support or Should I can EA Lack of Customer Support!
The game is a very good game and the starter packs are well worth it, but beware If something goes wrong
EA isn't willing to help make it right.