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Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle) Paperback – June 19, 2018

4.5 out of 5 stars 232 ratings

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  • Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)
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  • Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond
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  • Getting to Yes: Negotiating Agreement Without Giving In
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Editorial Reviews


“Easily the best negotiation book I have ever read. If you are involved in high-stakes negotiation, Negotiating the Impossible will give you actionable nonintuitive ideas that will positively impact your future.”
- Bill Gurley, venture capitalist and General Partner, Benchmark

“Packed with practical principles and illustrated with compelling examples, 
Negotiating the Impossible is one of the most useful and enjoyable negotiation books you will ever read!”
- William Ury, coauthor of Getting to Yes

Negotiating the Impossible delivers on its promise. By using historically significant, seemingly intractable negotiations as examples, Malhotra provides practical lessons for the everyday negotiations in your life—including the three surprising ‘levers’ at your service when the use of force is not a viable option. This book is magic for any deal maker.”
- Daniel H. Pink, author of Drive and To Sell Is Human

“Deepak Malhotra has done what few others could do: he draws upon the lessons of history to demonstrate that even the worst conflicts can be resolved. This book is especially significant because it gives both the inspiration and the tools you need to tackle extremely difficult negotiations.”
— David Gergen, Senior Political Analyst, CNN; adviser to four US presidents; and Codirector, Center for Public Leadership, Harvard Kennedy School

“If you want the best advice on how to negotiate when it looks like a deal can’t be done, then
Negotiating the Impossible is a must. It’s filled with great strategies you can immediately put to use in your business and personal lives. It’s also an extremely entertaining, thought-provoking book that you won’t want to put down.”
- Tyra Banks, CEO, TYRA Beauty, and creator of America’s Next Top Model

“If only we could lock the world’s leaders in a room to read this book. Professor Malhotra’s analysis of how negotiators can achieve the best possible outcomes for all sides is revelatory. It also starkly highlights what’s missing in current negotiations—whether on refugees, on peace in Syria, or on Eurozone debt. This is a must-read for all practitioners of politics and public service.”
- Ngaire Woods, Founding Dean, Blavatnik School of Government, University of Oxford, and adviser to the IMF Board, UNDP’s Human Development Report, and Commonwealth Heads of Government

“Professor Malhotra is a rare academic with real expertise in the world of negotiation and diplomacy. He gets his hands dirty and has worked behind the scenes on some of the most difficult negotiations of our time. Professor Malhotra sees what others don’t see—and he has written it all down in
Negotiating the Impossible.”
- Jonathan Powell, former Chief of Staff to Tony Blair; chief British negotiator on Northern Ireland; founder of Inter-Mediate; and author of Talking to Terrorists
Negotiating the Impossible is a tour de force. Professor Malhotra is both a leading academic and an amazing storyteller; he has also been in the trenches and knows firsthand what it takes to tackle even the most difficult of situations. Whether you’ve done one deal or a hundred, this book will change how you negotiate. I will be giving it to everyone on my team.”
- Vinod Khosla, venture capitalist and founder of Khosla Ventures

About the Author

Deepak Malhotra is the Eli Goldston Professor of Business Administration at Harvard Business School. He teaches negotiation in the MBA program and in a wide variety of executive education programs. He has been published in top journals in the fields of management, psychology, conflict resolution, and foreign policy. He has won numerous awards for both his teaching and his research, including the Harvard Business School Faculty Award and Charles M. Williams Award. He does training and consulting work for firms across the globe and advises governments that are seeking to end armed conflicts. He is the bestselling author of Negotiating the Impossible, I Moved Your Cheese, and Negotiation Genius.

Product details

  • Publisher ‏ : ‎ Berrett-Koehler Publishers; Reprint edition (June 19, 2018)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 224 pages
  • ISBN-10 ‏ : ‎ 1523095482
  • ISBN-13 ‏ : ‎ 978-1523095483
  • Item Weight ‏ : ‎ 8 ounces
  • Dimensions ‏ : ‎ 5.56 x 0.55 x 8.5 inches
  • Customer Reviews:
    4.5 out of 5 stars 232 ratings

About the author

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Deepak Malhotra is a professor at Harvard Business School, and the award-winning author of "Negotiation Genius" and "Negotiating the Impossible". He is an advisor to CEOs across the globe, and to governments that are aspiring to end or prevent violent armed conflicts. In 2020, Deepak was was named Business School "Professor of the Year" by Poets & Quants. Deepak's latest book (& debut novel), "The Peacemaker's Code", was awarded the "National Indie Excellence Award" for Science Fiction (2021).

Previous books: Negotiating the Impossible (Outstanding Book Award); I Moved Your Cheese (WSJ Bestseller); Negotiation Genius (Outstanding Book Award).


Twitter: @Prof_Malhotra.

Free videos by Deepak Malhotra: (speech to HBS grads) (40 free, short vids on negotiation)

Customer reviews

4.5 out of 5 stars
4.5 out of 5
232 global ratings

Top reviews from the United States

Reviewed in the United States on July 17, 2019
10 people found this helpful
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Reviewed in the United States on August 19, 2018
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Reviewed in the United States on July 8, 2018
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Top reviews from other countries

T. J. Baldwin
5.0 out of 5 stars Fascinating
Reviewed in the United Kingdom on March 7, 2017
One person found this helpful
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5.0 out of 5 stars Great read
Reviewed in the United Kingdom on January 6, 2018
Rishabh Jain
4.0 out of 5 stars The best one for those who need books with shorter length =)
Reviewed in India on August 8, 2018
7 people found this helpful
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Abhinayaraj R
3.0 out of 5 stars Doesn't really help for Managers
Reviewed in India on May 18, 2020
One person found this helpful
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Book Addict
2.0 out of 5 stars Not Useful to Me
Reviewed in Canada on April 11, 2021