- Paperback: 84 pages
- Publisher: SMB Nation Press (July 1, 2005)
- Language: English
- ISBN-10: 097709491X
- ISBN-13: 978-0977094912
- Package Dimensions: 10.8 x 8.3 x 0.3 inches
- Shipping Weight: 13.6 ounces
- Average Customer Review: 8 customer reviews
- Amazon Best Sellers Rank: #8,589,744 in Books (See Top 100 in Books)
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The Network Documentation Workbook - Consultant Edition Paperback – July 1, 2005
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About the Author
Karl W. Palachuk is a long-time small business technology consultant in the Sacremento CA area and director of KP Enterprises. He also directs the local user group.
Top customer reviews
We've used Karl's documentation book for roughly three months and in that time we've been:
- Able to reduce call volume for basic questions when other vendors needed to interact with the network (when the new copier was installed for one of our clients they were able to find the documented SMTP server along with the SMTP auth username and password)
- Able to provide an off-site copy of the network infrastructure so we could plan the upgrade without an on-site visit. Because the template was filled out and stored on our SharePoint we were able to review the network and find out exactly how many components, connectors and cables we needed to bring to order.
- Able to bring the new techs up to speed much faster by letting them review network topology, settings and inventory from our sharepoint.
Bottom line - you will win a customer for life when someone new comes in and they don't need to be hand-held or shown how everything works.
This book does not have any revolutionary earth-changing principles - it is just a ton of work condensed into templates so you can be very productive right away. Even if you tried to recreate some of the work by hand it would not make financial sense - not to mention the audio CD that gives you ideas on how you can use documentation to your advantage.
If there ever was an unfulfilled need, it certainly has been network documentation in many, if not most, small businesses, and likely a large number of medium sized businesses, too. This workbook provides a very useful framework for accomplishing the necessary documentation by simply following the format that is presented. From there I think that the results could and should be customized as desired to make it work better in each user's environment. If you have never really thought about how to perform this daunting task, get the workbook and start now to get up to speed with every network you administer.
I have used it on several networks and I have been pleased with the way it has forced me to reduce to writing many pieces of information that I once carried around in my head. My clients appreciate the results, as do I.
This book would be great for the beginner in a little company, but personally, I would be embarassed to present most of these forms as documentation to any of my clients! If you're experienced at all, I wouldn't recommend this book - especially since the consultant's edition as it is VERY expensive for what you get.
If you're just starting out or haven't had to think about network documentation ever, then this will get you started.
I commend the author for taking the initative in trying to come up a pratical manual for this, but for someone who has 23 years of experience, the author should have been able to produce much better/professional forms.
Where is the use of Visio at? Where is the finesse of asset management? Why aren't IEEE/TIA/EIA standards addressed?
This very thin book is not worth $89. At best, it is worth $15.
No more excuses for not providing complete documentation on your supported networks! Thank you, Karl!
Don't expect to buy this book and be done -- this book will give you guidance and a starting point to create your own comprehensive documentation. You should take Karl's work and make your own documentation from it. You'll be able to save enough of your own time re-inventing the wheel to pay for the book and make a profit.