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Clay Spinuzzi
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Network: Theorizing Knowledge Work in Telecommunications 1st Edition

by Clay Spinuzzi PhD (Author)
5.0 5.0 out of 5 stars 1 rating
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Previous page
  1. ISBN-10
    0521895049
  2. ISBN-13
    978-0521895040
  3. Edition
    1st
  4. Publisher
    Cambridge University Press
  5. Publication date
    September 29, 2008
  6. Language
    English
  7. Dimensions
    6 x 0.69 x 9 inches
  8. Print length
    242 pages
  9. See all details
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Editorial Reviews

Review

“And you thought theory was boring. Read this book to change your mind. Spinuzzi’s snazzy prose is part hardcore social theory, part corporate soap opera. He takes theoretical discussion of actor-network theory and activity theory in new directions, bringing them together in a productive tension to illuminate critical issues in human-computer interaction, computer-supported collaborative work, and organizational design. The empirical substrate for the theoretical work is a tour de force ethnography of a large telecommunications company. Spinuzzi talks and listens to the little people, he delves fearlessly into the complexities (and muddles) of the big theories, and is kind and generous to all. A must read.”
―Bonnie Nardi, School of Information and Computer Sciences, University of California, Irvine


“In this marvelously readable and yet theoretically challenging case study of work in a telecommunications company, Spinuzzi rethinks the (post)modern workplace―distributed, networked, spliced, improvised. He puts two of the leading explanations of such workplaces―actor-network theory and activity theory―into dialog as he follows workers and managers doing what he terms 'net work.' Through his fine-grained and always fascinating stories of their daily attempts to make sense and make do, he shows a way beyond earlier theories to a new understanding of (post)modern work and workplace learning. This is one of those rare books that is both a must-read for researchers and a good read for anyone looking for insight into how work actually gets done today.”
―David R. Russell, Professor, Rhetoric and Professional Communication, Iowa State University


"Network is a well written, very useful organizational ethnography, raising a series of significant issues about how to conceptualize organizations."
Canadian Journal of Sociology, Alex Preda, University of Edinburgh

Book Description

Spinuzzi examines the networks of activity that make a telecommunications company work and thrive.

Product details

  • Publisher ‏ : ‎ Cambridge University Press; 1st edition (September 29, 2008)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 242 pages
  • ISBN-10 ‏ : ‎ 0521895049
  • ISBN-13 ‏ : ‎ 978-0521895040
  • Item Weight ‏ : ‎ 1.04 pounds
  • Dimensions ‏ : ‎ 6 x 0.69 x 9 inches
  • Customer Reviews:
    5.0 5.0 out of 5 stars 1 rating

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About the author

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Clay Spinuzzi

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Clay Spinuzzi is a professor of rhetoric and writing at The University of Texas at Austin. Spinuzzi's interests include research methods and methodology, workplace research, and computer-mediated activity. He has written four books: Tracing Genres through Organizations (MIT Press, 2003); Network (Cambridge University Press, 2008); Topsight (via Amazon CreateSpace, 2013; Topsight 2.0, second edition, Urso Press, 2018); and All Edge (University of Chicago Press, 2015).

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