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Never Split the Difference: Negotiating As If Your Life Depended On It Hardcover – May 17, 2016

4.8 out of 5 stars 5,361 ratings

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Editorial Reviews

Review

Former FBI Hostage Negotiator Chris Voss has few equals when it comes to high stakes negotiations. Whether for your business or your personal life, his techniques work.” (Joe Navarro, FBI Special Agent (Ret.) and author of the international bestseller, What Every Body is Saying)

Chatty and friendly and packed with helpful resources, this is an intriguing approach to business and personal negotiations. (Publishers Weekly)

From the Back Cover

A field-tested, game-changing approach to high-stakes negotiations—whether in the boardroom or at home.

Never Split the Difference is a riveting, indispensable handbook of negotiation principles culled and perfected from Chris Voss’s remarkable career as a hostage negotiator and later as an award-winning teacher in the world’s most prestigious business schools. From policing the rough streets of Kansas City, Missouri, to becoming the FBI’s lead international kidnapping negotiator to teaching negotiation at leading universities, Voss has tested these techniques across the full spectrum of human endeavor and proved their effectiveness. Those who have benefited from these techniques include business clients generating millions in additional profits, MBA students getting better jobs, and even parents dealing with their kids.

Never Split the Difference provides a gripping, behind-the-scenes recounting of dramatic scenarios from the gang-infested streets of Haiti to a Brooklyn bank robbery gone horribly wrong, revealing the negotiation strategies that helped Voss and his colleagues succeed where it mattered most: saving lives. As a world-class negotiator, Voss shows you how to use these skills in the workplace and in every other realm of your life.

Life is a series of negotiations: whether buying a car, getting a better raise, buying a home, renegotiating rent, or deliberating with your partner, Never Split the Difference gives you the competitive edge in any discussion.

Advance praise for Never Split The Difference

“This book blew my mind.  It’s a riveting read, full of instantly actionable advice—not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home.”—Adam Grant, Wharton Professor and New York Times bestselling author of originals and give and take

“Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator—someone who couldn’t take no for an answer—which makes it fascinating reading. But it’s also eminently practical. In these pages, you will find the techniques for getting the deal you want.”—Daniel H. Pink, bestselling author of To Sell Is Human and Drive

“Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work.”—Joe Navarro, FBI Special Agent (Ret.) and author of the international bestseller What Every Body Is Saying

“Your business—basically your entire life—comes down to your performance in crucial conversations, and these tools will give you the edge you need. . . .It’s required reading for my employees because I use the lessons in this book every single day, and I want them to, too.”—Jason McCarthy, CEO of GORUCK

 


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4.8 out of 5 stars
4.8 out of 5
5,361 customer ratings
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Reviewed in the United States on April 26, 2017
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Top international reviews

Grahame Cossum
5.0 out of 5 stars Quite simply..it works.
Reviewed in the United Kingdom on February 22, 2018
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Dr Tommy W
5.0 out of 5 stars Bought book for £4.45. Negotiated a £46,000 discount a few months later, using techniques from the book. Good investment!
Reviewed in the United Kingdom on April 4, 2018
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Grace
5.0 out of 5 stars This helped to improve my relationship with my child
Reviewed in the United Kingdom on December 31, 2019
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R. Barrass
1.0 out of 5 stars Poor quality printing job. Disappointed.
Reviewed in Canada on March 8, 2020
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I.
5.0 out of 5 stars Brilliant read.
Reviewed in the United Kingdom on August 17, 2017
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Mr Terry Cleary
3.0 out of 5 stars Some useful tips - a bit bloated
Reviewed in the United Kingdom on September 6, 2018
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Unknown
5.0 out of 5 stars Negotiation is about co-axing not over coming, it is about co-opting and not defeating
Reviewed in India on March 24, 2019
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Catarina C.
5.0 out of 5 stars I am sorry, but should I review this book?
Reviewed in Germany on December 3, 2018
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Christian Schmid
5.0 out of 5 stars Stell' dir vor, Du müsstest mit Donald Trump verhandeln...
Reviewed in Germany on November 11, 2017
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S. Stack
5.0 out of 5 stars Great lessons, practical advice and some cool stories
Reviewed in the United Kingdom on January 16, 2017
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NK Petraki
5.0 out of 5 stars An eye opener.
Reviewed in the United Kingdom on December 30, 2018
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Mr Technology Consultant
5.0 out of 5 stars Well written by a person who clearly knows their stuff.
Reviewed in the United Kingdom on June 26, 2017
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Keith Ratcliff (keithratcliff at btinternet .com)
2.0 out of 5 stars Didn't get much from this
Reviewed in the United Kingdom on April 20, 2020
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James73
5.0 out of 5 stars Anyone who has ever negotiated anything needs to read this book
Reviewed in Canada on October 12, 2018
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Amazon Customer
5.0 out of 5 stars Powerful but easily accessible.
Reviewed in the United Kingdom on February 12, 2020
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