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Material Failure: New Balance Makes Good on product failure
on March 3, 2015
Material Failure: Two pair were purchased in February 2014, one brown pair for winter season with long pants and one grey pair for summer season with shorts. The fit was excellent for a size 8.5D and along with the price was a good guy. The brown pair were worn every day until May when one shoe had the leather tear out on the instep neat the rubber sole. It seems to me that the leather in the brown pair was different and inferior to the grey pair. New Balance made good on the material failure and gave me a voucher for the full price. The brown pair were replaced with MX623LT2, a waterproof model with smooth leather uppers. See my failure review on that model.
The grey pair were worn every day from May until October with no failures. I don't have confidence that the grey pair will last through the next season.