New Balance Men's MC804 Tennis Shoe,White,9 B
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- Rubber sole
- ABZORB provides a superior blend of cushioning and compression set features with Dupont Engage and Isoprene rubber for the ultimate ride
- ROLLBAR TPU posting system minimizes rear-foot movement that, when combined with TS2 system, achieves the ultimate in motion control
- Long wear drag tip
- Non-marking outsole
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Practice makes perfect in the New Balance 804 tennis shoes.
- Leather upper
- Lace-up front, padded tongue and collar, perforated vamp detail
- Long wear drag tip protects the toe box
- Lightning Dry(R) lining wicks moisture away
- Cushioning foam insert disperses pressure
- Shock absorbing ABZORB(R) forefoot cushioning
- C-CAP(R) cushioning midsole
- ROLLBAR(R) medial and lateral TPU posts controls motion
- N-Durance(R) non-marking rubber traction outsole
New Balance, is dedicated to helping athletes achieve their goals. It's been their mission for more than a century. It's why they don't spend money on celebrity endorsements. They spend it on research and development. It's why they don't design products to fit an image. They design them to fit. New Balance is driven to make the finest shoes for the same reason athletes lace them up: to achieve the very best.
- Package Dimensions: 13.2 x 8 x 5 inches
- Shipping Weight: 2.2 pounds
- ASIN: B002RWL5R6
- Item model number: MC804
- Date first available at Amazon.com: February 6, 2010
- Domestic Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
- International Shipping: This item is not eligible for international shipping. Learn More
- Average Customer Review:
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I also think the customer service of New Balance is worth 1-star. I had to pay for the first return shipping. Then, I asked the 656 model to be shipped at a particular date. When 2 weeks have passed, I still had no shoes. I emailed the customer service to ask about the status. They said I should expect the shoes in the next few days. It turns out, they sent the shoes overnight right after I emailed them. It seems like they completely forgot to send the shoes. This entire process took 5 months and I still don't know if the 656 model will be a worthy replacement.
P.S. The shoe arrives with a card listing an ill-defined guarantee from New Balance. The New Balance guarantee says: "We GUARANTEE that in the event the Ndurance outsole of this Newbalance tennis shoe experiences premature wear, and does not hold up to normal durability expectations within one (1) year from date of purchase, New Balance will replace the shoe with a new pair (of same or similar style)." Notice how carefully worded that guarantee is? It artfully manages to avoid saying anything specific at all. I find it disappointing to see this kind of meaningless marketing gibberish from New Balance, but oh well. The shoe is what it is, regardless of the marketing!
The MC804 is very narrow, so narrow that my feet began to hurt almost immediately. A larger size 11D was too long and did not really help much with the tight fit on the sides of my feet.
New Balance has done something weird with this MC804 model. It is no longer friendly to even slightly wide feet.
So, I ordered the New Balance MC656 in white/navy at my normal size of 10.5D. The width on the MC656 is much better. Though the MC656 is not a "cushy" as the MC804, it works well for me.
Just be aware that the MC804 seems to be unusually narrow compared with other NB tennis shoes.
On top of that the front of the upper, supposedly reinforced for the inevitable tennis foot drag, comes apart very easily. Looks like they just didn't reinforce the stitches at all. I don't play too often but within a few months the seam totally ripped apart.
And the sole doesn't hold up very well, and again I'm not an everyday player. New Balance touts the sole as a virture, warrantying it for a year, but it was shot in a few months.
New Balance is great at warranty exchanges though and sent me out a new pair. That being said, it's the same shoe with the same problems...
The 656's seem to be going down in quality, so I decided to try the 804. I've been playing in them for about 6 weeks now, and do prefer them over my 656 model. The toe box is a bit larger, the inner and mid sole offer more comfort, and there seems to be more support, for just a little more cost. I was disappointed that they were made in China, as opposed to my last pair of 656's, that were at least assembled in the US.
Overall, I would purchase these shoes again vs the 656 model.