Next Generation Service Contract Management: An Analytics-Driven Approach (Bite-Sized Books Book 25) Kindle Edition
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- Publication Date : March 30, 2017
- File Size : 406 KB
- Print Length : 33 pages
- Word Wise : Enabled
- Publisher : Bite-Sized Books Ltd (March 30, 2017)
- Text-to-Speech : Enabled
- X-Ray : Not Enabled
- Enhanced Typesetting : Enabled
- Screen Reader : Supported
- ASIN : B06XYMY75D
- Language: : English
- Lending : Enabled
- Best Sellers Rank: #1,738,201 in Kindle Store (See Top 100 in Kindle Store)
- Customer Reviews:
Top reviews from the United States
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Saibal's book is a quick read and provides an easy guide to navigate through management of contracts and suppliers through performance measurement and management.
I will not put in any spoilers here, but you can use this as a cheat sheet reference for your organization if you are in any of the retained functions. It is full of real, applicable and tangible advice that you can pick up. Also, anyone reading this should easily identify with most if not all of the content, which seems like common sense once you read this.
This sets up for a much longer read and book.
As an experienced management consultant myself, I believe this book will help IT managers make the transition from operators of IT infrastructure to managers of mission fulfilling IT services.
Top reviews from other countries
IT has long been viewed as cost center, however, the trend is moving towards focus on Business-IT alignment. And organizations have started exploring how analytics can help achieve the same. The author has aptly conveyed how vendor/contract managers and CIO/CTO office/advisory can begin to efficiently manage multiple IT services and digital transformation programs, thereby reduce costs and improve agility. This has been elucidated with four case studies in a structured manner.