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Worked great... for a while. Can't explain why it died. -- UPDATED
When I bought this little SDR, I was a bit discouraged by how it took extra work to get it to function on windows. It eventually did and performed well... for a while (both in windows and linux). It had success working with SDR#, HDSDR, GQRX, and I suspect it would have worked with any SDR software. Well, I used it successfully yesterday and had no mishaps storing it as usual, however, today it does not work at all. It didn't last 6 months (more like a week of actual use). I seldom used it until the last two months when I began to learn how much more I could do with a SDR. I have no explanation nor advice on how to avoid this- it just quit working. I have tried (un/re)installing (yes, I know about Zadig). No changes were made to the system it was used on yesterday. It was powered off, then powered on today and it doesn't work anymore. This is NOT an installation or user issue. I have tried it on multiple ports and more than one system, windows, linux, nothing. Before this, I definitely would have given it 5 stars. This makes me a sad panda.Now I get to play the warranty game. I am extremely grateful for the 2-year warranty... now, how to go about starting that?**UPDATE**I spoke with the NooElec support team at: support@nooelec.comI must admit to being a bit surprised. Their response was incredibly fast. In fact, it was almost immediate. It was so late in the night, I didn't bother looking for a response, but it was there, and didn't appear to be a scripted automatic response. Their support was amazing. Even through email, Sarah was quite pleasant and easy to work with. The information I provided seemed uninformative to me, but I gave all the steps I took to troubleshoot, my observations and also the two screenshots I put here (my details were a bit more expansive than what I put here). It was all that was needed to determine what was wrong. In my case, it was not deemed worthy of salvage or further troubleshooting. This is apparently a rare issue as all NooElec stuff is burn-tested for 24 hours. A bad one got through, but that sort of thing inevitably happens to almost everyone's product. I'm not trying to be a commercial, or sound like their PR, lol... just expressing pleasant surprise. A 2 year warranty speaks pretty highly by itself!A replacement is now on the way. Looking forward to it. I wish all warranty support went this easily. If it weren't such an easy process and an experience which also gave me so much confidence in their products, I would have only taken the 1star to a 4star. This went so smoothly and painlessly, it deserves 5 stars. I had been pondering which SDR brand to toy with next after this one broke... but after this warranty support, I will definitely be buying more of these! I am a loyal customer now... and my first one was a dud.If you are shopping for SDRs, get one of these. If it breaks, they'll take care of you.
Top reviews from the United States
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Reviewed in the United States on February 5, 2017
Now I get to play the warranty game. I am extremely grateful for the 2-year warranty... now, how to go about starting that?
**UPDATE**
I spoke with the NooElec support team at: support@nooelec.com
I must admit to being a bit surprised. Their response was incredibly fast. In fact, it was almost immediate. It was so late in the night, I didn't bother looking for a response, but it was there, and didn't appear to be a scripted automatic response. Their support was amazing. Even through email, Sarah was quite pleasant and easy to work with. The information I provided seemed uninformative to me, but I gave all the steps I took to troubleshoot, my observations and also the two screenshots I put here (my details were a bit more expansive than what I put here). It was all that was needed to determine what was wrong. In my case, it was not deemed worthy of salvage or further troubleshooting. This is apparently a rare issue as all NooElec stuff is burn-tested for 24 hours. A bad one got through, but that sort of thing inevitably happens to almost everyone's product. I'm not trying to be a commercial, or sound like their PR, lol... just expressing pleasant surprise. A 2 year warranty speaks pretty highly by itself!
A replacement is now on the way. Looking forward to it. I wish all warranty support went this easily. If it weren't such an easy process and an experience which also gave me so much confidence in their products, I would have only taken the 1star to a 4star. This went so smoothly and painlessly, it deserves 5 stars. I had been pondering which SDR brand to toy with next after this one broke... but after this warranty support, I will definitely be buying more of these! I am a loyal customer now... and my first one was a dud.
If you are shopping for SDRs, get one of these. If it breaks, they'll take care of you.
Worked great... for a while. Can't explain why it died. -- UPDATED
Reviewed in the United States on February 5, 2017
When I bought this little SDR, I was a bit discouraged by how it took extra work to get it to function on windows. It eventually did and performed well... for a while (both in windows and linux). It had success working with SDR#, HDSDR, GQRX, and I suspect it would have worked with any SDR software. Well, I used it successfully yesterday and had no mishaps storing it as usual, however, today it does not work at all. It didn't last 6 months (more like a week of actual use). I seldom used it until the last two months when I began to learn how much more I could do with a SDR. I have no explanation nor advice on how to avoid this- it just quit working. I have tried (un/re)installing (yes, I know about Zadig). No changes were made to the system it was used on yesterday. It was powered off, then powered on today and it doesn't work anymore. This is NOT an installation or user issue. I have tried it on multiple ports and more than one system, windows, linux, nothing. Before this, I definitely would have given it 5 stars. This makes me a sad panda.Reviewed in the United States on February 5, 2017
Now I get to play the warranty game. I am extremely grateful for the 2-year warranty... now, how to go about starting that?
**UPDATE**
I spoke with the NooElec support team at: support@nooelec.com
I must admit to being a bit surprised. Their response was incredibly fast. In fact, it was almost immediate. It was so late in the night, I didn't bother looking for a response, but it was there, and didn't appear to be a scripted automatic response. Their support was amazing. Even through email, Sarah was quite pleasant and easy to work with. The information I provided seemed uninformative to me, but I gave all the steps I took to troubleshoot, my observations and also the two screenshots I put here (my details were a bit more expansive than what I put here). It was all that was needed to determine what was wrong. In my case, it was not deemed worthy of salvage or further troubleshooting. This is apparently a rare issue as all NooElec stuff is burn-tested for 24 hours. A bad one got through, but that sort of thing inevitably happens to almost everyone's product. I'm not trying to be a commercial, or sound like their PR, lol... just expressing pleasant surprise. A 2 year warranty speaks pretty highly by itself!
A replacement is now on the way. Looking forward to it. I wish all warranty support went this easily. If it weren't such an easy process and an experience which also gave me so much confidence in their products, I would have only taken the 1star to a 4star. This went so smoothly and painlessly, it deserves 5 stars. I had been pondering which SDR brand to toy with next after this one broke... but after this warranty support, I will definitely be buying more of these! I am a loyal customer now... and my first one was a dud.
If you are shopping for SDRs, get one of these. If it breaks, they'll take care of you.
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Top reviews from other countries
AL
Unschlagbar in dieser Preisklasse für viele Anwendungen
Reviewed in Germany on February 17, 2024
Juanjo
Esta bien y funciona perfectamente.
Reviewed in Spain on November 23, 2023
Juanjo
Reviewed in Spain on November 23, 2023
Tras ponerlo en un PC portatil y usar el sotfware correspondiente, funciona con SDRSharp, SDR++, SDRCube, etc... lo hace sin problemas. Eso si, las antenas que trae valen para mas bien poco o para sintonizar emisoras locales, si quieres sacar el máximo rendimiento a estos dispositivos, has de usar antenas mas "PRO" y lo mas altas posible si vives enviudad y estas que incorporan te serán útiles en zonas elevadas de montaña y despejadas de "muros" que reflejen las ondas o las reboten.
Un kit para iniciarse en el mundo de Radio Definida por Software pero si ojo, si ya disponías de uno similar, RTL-SDR, no vas. a notar diferencia alguna y sobre calentarse, a mi no se mesobrecalienta, está todo el tiempo templado, no quema en absoluto.
Espero que esta reseña te haya sido útil 👍.
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Monsieur Barra
Tout est fonctionnel, bon moyen de découvrir les ondes
Reviewed in France on June 28, 2023
