Top critical review
86 people found this helpful
Destroyed other Norton Programs!
on February 6, 2013
I installed version 16 on a Windows 7 PC running that was also running Norton Internet Security 2013 and Norton Ghost 15 (after uninstalling Norton Utilities v.15 as required). I ran the recommended "Initial Scan" which, oddly, found lots of registry issues and cleaned out much of my Browser cookies that I wished it would have kept. The big issue, though, is that it "Trashed" the Norton Smart Firewall and it could not be fixed by the NIS program's "Fix Now" option. Then, I noticed that Norton Ghost had "disconnected" and could not reconnect to the system "hooks" it needed. I uninstalled Norton Utilities 16 but the problems remained. I had to completely reinstall the other 2 Norton Programs (which asked for their registration codes again). I then reinstalled Norton Utilities "old" v.15 and all seems to be working again. Maybe also important is that V16 seemed to have few new functions at all, just a new face and easier to follow processes. So, it can mess up your system easier than before! I would recommend that anyone using Symantec's Norton products STAY AWAY FROM THIS VERSION OF NORTON UTILITIES!