Top critical review
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Assembly is not straightforward; design flaws, and updates.
on August 14, 2014
Two problems with the assembly of this otherwise comfortable chair and two problems with its design. First, attaching the armrests is impossible if you follow the instructions since the seat cannot be moved to allow for the alignment of the screw holes in the armrests with the screw holes in the seat of the chair. I had to remove the two front screws attaching the swivel mechanism to the seat of the chair in order to wrestle the screw holes into alignment. Once I completed that maneuver, I then tried to reattach the seat mechanism only to discover that the screws were now too short. So I swapped them with two slightly longer screws that attached the back of the chair to the seat of the chair and that worked. So the second problem is that the geniuses who designed this chair should have supplied screws that were all the same length, 1.5", not 1.25"! C'mon, a lousy quarter of an inch?
The base is very poorly designed, as another reviewer mentioned, since its legs extend too far beyond the castors. I've already bumped into them painfully a few times, but haven't cut myself yet. There is no reason for this design, either functional or esthetic.
The armrests are insufficiently upholstered, very thin padding, very uncomfortable.
Update: The instructions say to tighten screws six months after assembly, but about half of mine were loose after one month of use.
Update: To avoid injury, I have attached rubber pads to the ends of the legs with duct tape--no more bruised heels!
Update: Chair squeaks no matter how much silicone lubricant I spray on the swivel mechanism.
Update: As others have noted, the padding at the front of the seat is uncomfortable because it is too thick. After using this chair for a few years, the padding has compacted and is not so uncomfortable.
Update: The cheap leatherette has now worn away on the seat.
Conclusion: A large chair that is comfortable after wear, but a very poorly designed one.