HP Officejet Pro 8600 e-All-in-On Wireless Color Printer with Scanner, Copier & Fax
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- ISO Speed: Up to 18 ppm black, Up to 13 ppm color
- Scan Resolution: Up to 4800 dpi
- Copy Resolution: Up to 1200 x 600 dpi
- Use only Original HP Ink in your HP printer for great results, print after print
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|Shipping||—||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details|
|Sold By||Available from these sellers||Amazon.com||Amazon.com||Amazon.com||Amazon.com||Amazon.com|
|Connectivity Technology||Ethernet | USB Cable | Wireless | Memory Card USB Drive||Ethernet, Wi-Fi||Bluetooth, Ethernet, Wi-Fi, Wireless||USB; Wi-Fi||USB, Wi-Fi, Bluetooth, Cloud Printing||USB, Ethernet, Wi-Fi|
|Item Dimensions||19.40 x 11.80 x 16.30 inches||9.21 x 18.11 x 13.43 inches||10.94 x 17.30 x 13.48 inches||14.33 x 17.72 x 8.54 inches||14.40 x 17.50 x 5.00 inches||18.38 x 23.00 x 15.10 inches|
|Item Weight||26.40 lbs||18.04 lbs||24.40 lbs||12.37 lbs||11.93 lbs||42.90 lbs|
|Maximum Print Speed (Black and White)||18 pages_per_minute||20 pages_per_minute||22 pages_per_minute||20 pages_per_minute||7 pages_per_minute||34 pages_per_minute|
|Maximum Media Size||8.5 x 11 inch||8.5 x 14 inch||8.5 x 14 inch||8.5 x 14 inch||8.5 x 14 inch||11 x 17 inch|
|Operating System||Windows, Mac||Linux, Mac, Windows||Mac, Windows||Windows, Mac, iOS, Android||Windows, Mac, iOS, Android||Windows, Mac, Linux, iOS, Android|
|Print media||Card stock, Paper (plain)||Envelopes, Card stock, Glossy photo paper, Paper (plain), Labels, High-resolution paper||Card stock, Glossy photo paper, Envelopes, Labels, High-resolution paper, Paper (plain), Transparencies||Card stock, Glossy photo paper, Labels, High-resolution paper, Paper (plain), Envelopes||Envelopes, Paper (plain), Glossy photo paper, Labels, High-resolution paper||Paper (plain), Labels, Envelopes, Glossy photo paper, High-resolution paper|
|Special Features||Auto-Duplex, Copying, scanning, Fax||Auto-Duplex, Network-Ready, Auto Document Feeder, Ethernet Networking, Color Touchscreen, ENERGY STAR Certified, Cloud Print Enabled||Network-Ready; Decal-Printing; Auto-Duplex; Dual-pass, 2-sided auto document feeder; Easy slide-off glass; Scan to email; Print images from USB drive; Ethernet networking; Optional HP high-yield cartridges; Cloud print enabled||Network-Ready, Auto Document Feeder, Touchscreen, Optional HP High-Yield Cartridges, ENERGY STAR Certified, HP Instant Ink Eligible, Cloud Print Enabled||Auto-Duplex, Network-Ready, Touchscreen, Optional HP High-Yield Cartridges, ENERGY STAR Certified, HP Instant Ink Eligible, Cloud Print Enabled||Auto-Duplex, Network-Ready, Auto Document Feeder, Color Touchscreen, Optional HP High-Yield Cartridges, 11 x 17 Scanbed, Ethernet Networking, Scan to Email, Second Paper Tray, Cloud Print Enabled|
|Wireless Communication Standard||802.11n||802.11a/b/g/n||802.11a/b/g/n||802.11bgn||802.11n||802.11bgn|
From the Manufacturer
Built-in Wireless Printing
Print from any room without using cables
Built-in Wired Networking
Share your printer with multiple people
Save paper by printing on both sides automatically
Memory Card Slots
Print photos without using a PC
Color LCD Screen
Edit photos and/or manage your printer easily
4 x 6 Color Photo Printing
Print brilliant photos for albums or to enhance business documents
Auto Document Feeder
Fax, scan and copy multiple pages automatically
- Majority of color laser AiOs <$600, March 2010; for details, see http://www.hp.com/go/officejet. OJ Pro ISO yield with highest-capacity cartridges based on continuous printing; see http://www.hp.com/go/learnaboutsupplies.
- Requires an Internet connection to the printer. Feature works with any connected Internet- and e-mail-capable device. Print times may vary. Some HP LaserJets may require a firmware upgrade. For a list of supported documents, and image types, see www.hp.com/go/eprintcenter. And for additional solutions, see www.hp.com/go/mobile-printing-solutions.
- Requires a wireless access point and an Internet connection to the printer. Services may require registration. App availability varies by country, language and agreements. For details, http://www.hp.com/go/eprintcenter.
- Supports iOS 4.2 devices (iPad, iPhone 4, iPhone 3GS, and 3rd and 4th generation iPod touch) that support multitasking. Works with HP ePrint-enabled printers and All-in-Ones. AirPrint and iOS 4.2 devices require an 802.11 wireless network connection to the printer. Wireless performance is dependent upon physical environment and distance from the access point. AirPrint and the AirPrint logo are trademarks of Apple Inc. iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
- Either after first page or after first set of ISO test pages. For details see: http://www.hp.com/go/printerclaims.
- Average cartridge yield: Declared yield value in accordance with ISO/IEC 19752 and ISO/IEC 19798. Actual yields vary based on specific use including images printed, printer, print settings and other factors. See www.hp.com/learnaboutsupplies for more information.
SERIAL NUMBERS RECORDED
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Time to cut my losses and just buy a new printer. I'll never buy another HP. Buyer beware!
UPDATED: See updates at bottom.
Hewlett Packard has always been the "go to" brand for quality printing products and support. This well-earned reputation may be in jeopardy.
I purchased this printer and a 2nd paper tray for medium-volume office work that includes frequent single-addressee mailings. The mailings are done in MS Word with a file that has letter content and an attached envelop. Information about the printer indicates that this functionality is supported with envelops in the top tray and letter paper in the lower tray. There is no manual feed slot for envelops or special-size papers.
In summary, the HP Officejet Pro 8600 remains unable to accomplish the simple task of printing the envelop information on an envelop and letter body on the letter paper, after over 15 hours (and many sheets of paper and envelops) spent with HP support, internet research, testing, experiments, and driver reinstallations, It can only accomplish the task correctly if an envelop is in a word file containing only envelops and body in a file containing only things to print on letter paper, or if you print a page range that contains only one paper size. The printer otherwise is great - colors are nice, speed is okay. You can get all of that and correct envelop printing for less money with other printer brands.
HP has been laughably terrible to work with on this issue.
I started with the online chat support. I typed in my problem and went through the steps to get support. The result was a blank screen. I repeated, same result. I tried in a different browser. Same result.
I next called the telephone support line. I waded through a seemingly unending voice prompt tree. Finally, I got the ubiquitous "due to unexpected high caller volume..." message. This is partial success and is what speaker phones are ideally suited to handle. After 20 minutes on hold I was greeted with the musical tones of a heavily southeastern-Asia-accented male who called himself "Joe". Why India-outsourced telephone support agencies rename their agents with single-syllable English names is amusing - do they really think that I'll be more comfortable and happier since his name is Joe?
I spent 40 minutes with Joe who began by insisting that the 8600 has only one paper tray. I finally convinced him that there is an optional 2nd tray available and I exercised that option. He left for a bit to speak with a supervisor. He then came back and said that you cannot print envelops with the 8600. I assured him that you can. He insisted that it was impossible. I referred him to the user manual. He left again. He then said that it is impossible to print envelops and paper at the same time. I again referred him to the manual. He said that I didn't understand the manual and that the 8600 can print only envelops or paper but not both at the same time. After a bit of confusion I realized that he thought I wanted the printer to print letter content on both the envelop and the paper simultaneously - literally, at the same time. I was thoroughly unable to explain to him that it is a common practice to have a word file that contains both addressee information for an envelop and letter content in the same file. I hung up.
I then spent well over 10 hours over a couple of days trying everything I could find in support forums and elsewhere. Most of this consisted of trying different drivers (e.g. using the Deskjet 450 driver in place of the driver that is specific for the printer) and playing around with printer settings on the printer, in MS Word, and with driver configurations. I figure I wasted about $17,000 in paper and envelops during this process - okay, that is an exaggeration. Probably only wasted 200 sheets & 200 envelops. At times it appeared that success was in reach, but alas, it remained elusive.
I resolved to simply keep my envelop files separate from the letter content. This is far from satisfactory, however is workable.
Then an email from HP shows up. It appears that the information I was sending to get the chat support started was recorded somewhere and this agent followed up. A glimmer of hope...
The information provided in the email was almost entirely a subset of things I had already tried. It was very detailed and would have saved me a lot of time if I had it available before I began my self-support. It did suggest a driver I hadn't tried. Alas, the result was the same.
I replied, in copious detail, describing everything I had done. And clearly indicating that the problem remains. I included sample files and screen shots.
Within a half day, I got a reply. I was excited - it looked like things may finally work as advertised.
HA! The reply was a thank you for working with the support team and indicated that they were pleased that everything is now working properly.
I'll update this review if there is ever anything further to the saga.
Meanwhile: IF YOU NEED GOOD QUALITY COLOR PRINTING ON PAPER AND ENVELOPS - consider many of the manual feed options from Canon, Epson, Brother, Samsung ... steer away from this one.
UPDATE 6/1/2014: So, I've been using the printer regularly in a semi-manual fashion for envelops. In Microsoft Word, I have to print envelops attached to a document separately, by first clicking the envelop and just printing the current page, then printing the remainder of the document. This is a nuisance, but does work.
UPDATE 10/6/2014: The envelop feeder (tray 1) no longer works well. The envelops are printed with a large "tilt" in the alignment. Back to HP support (shudder).
HP needs to change their policy and printer software to allow bypass of this disabling feature. It is obvious, they want to sell you more ink at their outrageously exorbitant prices. I cannot recommend this printer and doubt I will purchase any more HP printers in the future.
Update 3/16: Generic ink will cause printer to malfunction. I believe HP purposely designed this printer so you are forced to buy their overpriced ink cartridges ($140-160 for the set). I will be looking elsewhere for another printer.
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