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Only Humans Need Apply: Winners and Losers in the Age of Smart Machines Hardcover – May 24, 2016


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An invigorating, thought-provoking, and positive look at the rise of automation that explores how professionals across industries can find sustainable careers in the near future.

Nearly half of all working Americans could risk losing their jobs because of technology. It’s not only blue-collar jobs at stake. Millions of educated knowledge workers—writers, paralegals, assistants, medical technicians—are threatened by accelerating advances in artificial intelligence.

The industrial revolution shifted workers from farms to factories. In the first era of automation, machines relieved humans of manually exhausting work. Today, Era Two of automation continues to wash across the entire services-based economy that has replaced jobs in agriculture and manufacturing. Era Three, and the rise of AI, is dawning. Smart computers are demonstrating they are capable of making better decisions than humans. Brilliant technologies can now decide, learn, predict, and even comprehend much faster and more accurately than the human brain, and their progress is accelerating. Where will this leave lawyers, nurses, teachers, and editors?

In Only Humans Need Apply, Thomas Hayes Davenport and Julia Kirby reframe the conversation about automation, arguing that the future of increased productivity and business success isn’t either human or machine. It’s both. The key is augmentation, utilizing technology to help humans work better, smarter, and faster. Instead of viewing these machines as competitive interlopers, we can see them as partners and collaborators in creative problem solving as we move into the next era. The choice is ours.

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Editorial Reviews

Review

A fine call to action in the face of uncertainty. — Financial Times

The world the authors describe may be unsettling, but it is a world that we would all recognize and will likely live to see. — Wall Street Journal

This badly needed and well-researched book makes a convincing and inspiring case that the challenges ahead could be a catalyst to help us achieve far more of our potential and, in the process, become much more human. It is a powerful call to action and provides a roadmap that we ignore at our peril. It’s not enough to read this book; we need to act on it, now! — John Hagel, Chairman of the Deloitte Center for the Edge

The winners in the analytics revolution won’t simply replace human decision-making, they will augment it. The essential guide to this management revolution is Davenport and Kirby’s remarkable new book. — Erik Brynjolfsson, Professor at MIT and co-author of The Second Machine Age

Individual knowledge workers, corporate executives, and government leaders all need to read this book. Smart machines are going to change our work and our lives, and the sooner we begin to augment their capabilities, the more successful our economy will be. Davenport and Kirby are correct: people will augment these tools, rather than be automated by them. The sooner you learn about augmentation, the more successful you’ll be in the labor markets of the future. — Manoj Saxena, Former General Manager, IBM Watson

From the Back Cover

An invigorating, thought-provoking, and positive look at the rise of automation that explores how professionals across industries can find sustainable careers in the near future

Nearly half of all working Americans risk losing their jobs because of technology. It’s not only blue-collar jobs at stake. Millions of educated “knowledge” workers—journalists, lawyers, doctors, marketers—are threatened by accelerating advances in artificial intelligence.

The industrial revolution shifted workers from farms to factories. In the first era of automation, machines relieved humans of manually exhausting work. Today Era Two of automation continues to wash across the entire services-based economy, replacing jobs in agriculture and manufacturing. Now Era Three, the rise of “cognitive computing,” is dawning. Smart computers are demonstrating they are capable of making better decisions than humans. Brilliant technologies can now learn, predict, decide, and even comprehend much faster and more accurately than the human brain, and their progress is accelerating. Where will this leave financial advisors, scientists, teachers, and other professionals?

In Only Humans Need Apply, Thomas H. Davenport and Julia Kirby reframe the conversation about automation, arguing that the future of increased productivity and business success isn’t either human or machine. It’s both. The key is augmentation, utilizing technology to help humans work better, smarter, and faster. Instead of viewing these machines as competitive interlopers, we must see them as partners and collaborators in creative problem solving as we move into the next era. The choice is ours.

Product details

  • Publisher ‏ : ‎ Harper Business
  • Publication date ‏ : ‎ May 24, 2016
  • Edition ‏ : ‎ First Edition
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 0062438611
  • ISBN-13 ‏ : ‎ 978-0062438614
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 6 x 0.97 x 9 inches
  • Best Sellers Rank: #2,024,689 in Books (See Top 100 in Books)

About the author

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Thomas H. Davenport
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Tom Davenport is the President's Distinguished Professor of Information Technology and Management at Babson College. He is also a Visiting Professor at the UVA Darden School of Business, a Fellow of the MIT Initiative on the Digital Economy, and a Senior Advisor to Deloitte's Chief Data and Analytics Officer program. He is a widely published author and speaker on the topics of AI, analytics, information and knowledge management, reengineering, enterprise systems, and electronic business. Tom has written, co-authored, or edited 23 books, including the first books on business analytics, enterprise AI, business process reengineering, knowledge management, attention management, and enterprise systems. He has written over 300 articles for such publications as Harvard Business Review, Sloan Management Review, California Management Review, the Financial Times, and many other publications, and has been a columnist for the Wall Street Journal, Forbes, Information Week, and CIO. He has been named one of the world's top 25 consultants by Consulting magazine, one of the 100 most influential people in the IT industry by Ziff-Davis magazines, and one of the top 50 business school professors by Fortune magazine.