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Ooma Scout (to use with Ooma Hub VoIP Phone Device)
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- Please note: An Ooma Hub is required to enjoy the Ooma Scout's functionality. Visit the Ooma Hub page to learn more. The Ooma Scout is not compatible with the Ooma Telo.
- Enjoy unlimited US calling, exceptional voice quality, and must-have features with no monthly fees or contracts
- Receive caller-ID, call-waiting, and voicemail at no extra charge; pay as you go for low-cost international calls
- Extend the power of the Ooma system anywhere you have a phone jack by connecting an Ooma Scout device
- Try out Ooma's enhanced calling features with a free trial of Ooma Premier, which includes a free second phone line, real-time message screening, one-touch Do Not Disturb and Send to Voicemail, a second personal number with private voicemail, and more
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Try out ooma's enhanced calling features with a free trial of ooma Premier, which includes a free second phone line, real-time message screening, one-touch Do Not Disturb and Send to Voicemail, a second personal number with private voicemail, and more
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My lastdealing with them put me over the edge, It was time for this company to go away for good.I had purchased and set up a Vonage phone system about a year prior and used the lowest price system whichwas 14.99 for 500 minutes. I was calling to have them changemy account to the 24.99 a monthplan. I started to figure a cheap alternative way to have Vonage throughout the house, we have a two story townhouse so going up and down stairs for the phone was not an option,but on their website they gave instructions on how youcan go to the outsidephone box, disconnectthe phone lines comming in to your house and then set up the Vonage into one of the phone jacks and use all the other jacks as extensions. This was a great solution, but one minor problem, my home security system was not compatible with Vonage and what if I lost internet service while away from home,the security system would be worthless.
I proceeded to price out moving the existing phone service to the one jack that the security system uses and use Vonage throughout the house. The phone co.wanted 150.00 to move the jack and set up the line,my answer was get lost.
Later that night I was browsing on Amazon for a new cell phone, when all of a sudden up popped on the screen the ooma device, I started to read about it and it really got my attention. I went and ordered it on a whim and even had it delivered two day express shipping.
I received in two boxes,one had the ooma hub and one scout and the other had an additional scout(for upstairs) I opened them and the first thing they tell you to do is register before hooking up anything, so I went to the site registered the unit with my current phone number and proceeded to hook it up.
The one thing that surprised me aboutthe ooma was that there was no need to disconnect the outside phone lines into the house, the unit's signal overlays on top of the regular phone line signal, this was great because I did not have the need to move any phone jacks forthe security system. I finished hooking up and all the units lights went blue, which means that they are working and that they are all synchronized together. One thing that is unique to the system is the dial tome you get, its like a sort of jingle that flows into a dial tone (strange).
I havehad this unit in my home since December, and it has not failed or performed poorly since,The features that come with it are better than the phone company's and better priced. When you buy the unit you get 60 days free trial of the premier service, I enjoyed having two lines going at the same time, with no degradation in the signalon either line, the voicemail is better than anything I have seen. Log in to ooma lounge to retrieve messages or set up your phone, have a wav file sent to your e mail account and listen to your messages, I have mine come to my pda phone and I amable to return an important call in little to no turnaround time.
Of course there are all the nice features that you get from the phone co. but with the ooma hub and scouts using the features is easier than the phone co. system.I recently did have a hiccup inthe system with the call waiting feature, and the ooma people told me to expect this at times until your number is ported over.
One other thing I forgot to mention, since this system has a signal that overlays the phone co. signal, you can keep a cheap line for local service and for the security system in case the internet goes down, this phone line is good to have as a redundancy for 911 calls which the ooma unit will use if need be.
There is really more than I can say about the ooma other than try it, goto their website and readthe info and watch the videos, and you too will see like I did that this is a no brainer.
1) Simplicity. Plug the scout into a phone jack. Connect the phone to the scout. Done.
2) The scout provides access to the Ooma messages. Without the scout you can pick up messages from the main Ooma unit only.
3) If you opt for a 2 line system the scout provides access to both lines from the remote location.
I have the main Ooma unit and 2 scouts. The system works flawlessly.