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Ooma Telo DECT 6.0 Cordless Handset (100-0200-301)
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- DECT 6.0 for clear conversations. HD Voice Ready for unsurpassed clarity.
- Built in speaker phone.
- Upload your phonebook on-line and access from any Telo Handset.
- Custom ring patterns and tones.
- Not compatible with Ooma Scout.
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|Shipping||—||FREE Shipping||FREE Shipping||$4.99||FREE Shipping||FREE Shipping|
|Sold By||Available from these sellers||Amazon.com||Dave Parkers||Ace Micros||Pail Tech||Keystone Creek LLC|
|Item Dimensions||0.9 x 2.2 x 5.9 in||3 x 8.9 x 8.3 in||8.3 x 8.9 x 3 in||2.7 x 2.7 x 1.2 in||5 x 7 x 2 in||9.45 x 5.67 x 2.01 in|
|Item Weight||4.6 ounces||1.2 lbs||1.4 lbs||7.04 ounces||0.6 lb||0.6 lb|
Cordless home phone featuring DECT 6.0 technology and HD Voice Ready for twice the clarity of normal phone calls. Convenient access to your contacts and other enhanced features right in your hand. Ooma Telo required, supports up to 4 handsets.
Get the most out of your Ooma Telo with the official Ooma Telo Cordless Handset. Thanks to DECT 6.0 technology, the handset provides enhanced sound quality as well as security. It places all of Ooma's features at your fingertips, including one-touch voicemail access, second line service, and phonebook access. If you're an Ooma Premier subscriber, the handset also allows you to take full advantage of advanced features like private voicemail and personal number settings. Quite simply, you'll be able to enjoy premium phone features without having to worry about nickel-and-dime service fees.
NOTE: The handset requires an Ooma Telo (sold separately.) Each Ooma Telo can support up to four handsets.
Synch the handset to the Ooma Telo (sold separately) at the touch of a button .
Secure calls, clear reception.
Featuring caller ID, instant second line, voicemail access and more. View larger.
Switching to Ooma lets you enjoy all the benefits of a local and long distance telephone service, but without the high costs or monthly bills. By adding an Ooma Telo to your landline and to your high-speed Internet service, you can make calls anywhere in the United States for free, without any monthly charges. At the same time, international calls will be pennies on the dollar. And by replacing your landline with an Ooma Telo Cordless Handset, you can immediately access all the great calling features that Ooma offers.
DECT 6.0 Technology for Maximum Clarity
The Ooma Telo's sound quality has often been described as "better than a landline." With the Ooma Handset, you'll enjoy even greater clarity. It features DECT 6.0 technology, which guarantees reception and security without interfering with your local Wi-Fi network. It also maximizes your handset's range, allowing you to wander freely about your house while talking.
Advanced Voicemail Features
The Ooma Handset helps you make the most of Ooma's superior voicemail options. At the touch of a button, you can listen to your voicemail from anywhere in your house. If you're screening your calls, you can activate the "Do Not Disturb" mode and forward all of your calls to voicemail. You can even record your calls to voicemail by pressing the "Sent to Voicemail" button after you've picked up the phone.
Online Phonebook Access
The Ooma Handset allows you to download your entire online phonebook and access it at any time. You'll be able to look up and dial numbers from anywhere in the house, without having to refer to your address book first.
Caller ID for Effective Call Screening
With the Ooma Handset, you'll know who's calling before you answer the phone. The Ooma Handset displays the incoming caller's number, allowing you to avoid unwanted calls. If you don't recognize the caller, you'll have the option to listen to their message first and then decide whether you want to pick up.
Instant Second Line
If you share your house with a phone hog, Ooma's Instant Second Line feature presents a solution for you. When the line is already in use, you can simply pick up a second Ooma Handset and get a fresh dial tone. Up to two separate calls can be made simultaneously.
With an affordable Ooma Premier subscription, you'll gain access to the Personal Number feature. This feature allows you to create a unique phone number for everyone in the family. Multiple numbers can be mapped to the same handset, but you can make each number ring distinctively so you know who the call is for. Up to nine additional numbers are allowed.
Add Unwanted Callers to Your Blacklist
The Ooma Handset also allows you to instantly add unwanted callers to your blocked list. If telemarketers are harassing you, simply press the "Blacklist" button to avoid future calls.
Loud, Clear Speakerphone
The Ooma Handset features a built-in speakerphone with loud and crisp sound. When you need to multitask, just activate the speakerphone for hands-free conversation.
With the intercom feature, you can use multiple Ooma handsets like walkie-talkies to communicate with family members from room to room. You can also use the intercom to transfer calls between different handsets.
Detailed Call Log
The Ooma Handset's detailed call log helps you keep a meticulous record of your phone history. It allows you to view all incoming calls, outgoing calls, and call duration.
What's in the Box
Ooma Telo Handset, cradle, A/C adapter, battery.
Top customer reviews
I've had this handset about two years now, and I've been having serious battery problems for the last two months. It often discharges while in the charging cradle, so I have to disconnect the battery for a minute or two in order to get it to begin charging again, about once every week or two. In addition, outside of the cradle I am getting less than 15 minutes of talk time directly out of an overnight charge.
I was hesitant to purchase this product because of some of the prior reviews, but the people who had trouble seem to have the first handset version and also purchased before the firmware upgrades, which have significantly improved user experience. Upgrades have been frequent, and they are very easy to access from the menu on the handset. Simply select "handset setup" then "HS SW update" and you are directed to place the handset into the cradle while the update downloads. Simple, and achieves all the promised features some have said they couldn't access.
What we like best about this is that it has the feel of a quality handset. It is just the right weight and size in your hand, neither flimsy nor too bulky and is very pleasant to hold. I like the streamlined look and feel. It fits in the hand and next to the face perfectly. The velvety keys are soft against the face and you don't feel as though you are being jabbed by buttons, nor is there heat emitted like some handsets. The so-called "sharp" edges are not sharp at all, but merely angular and don't come into contact with the face. There is no danger of cutting your face or hands with them. Instead, they serve as a grip for the phone, so that it does not slide out of your hand despite having so many smooth, curved surfaces.
It syncs well with the Ooma Telo system, (which you need to purchase so it will function,) so that you can enter your phonebook items online, then easy download them to the handset with one click. You can screen your calls, as you can set it to function like an answering machine, to broadcast the caller's message in order to decide whether to answer or not - the advantage being that it is portable. You can use the unit to retrieve your voice mail from anywhere in your home. If you purchase the Premier Service for $9.95 a month, you can customize ringtones and assign virtual numbers so that each person in the household will get a personalized ring from his/her callers. The first virtual number is free; after that there is a charge for additional numbers.
The light up keypad is easy to read and mostly easy to use. The most difficult part about it is one needs to get used to where to push the navigation ring in order to access different features. It's also a bit difficult to compress the menu key because of its position and size. It has a "recall" feature which will bring up many previously dialed numbers - rather like the "redial" key but you can see each of the numbers before you dial, and storage goes far beyond just one number or even one day's worth of calls. If the number you've called is in your Telo phonebook, the label you've used will also appear on the recall list, such as "Mom cell."
It took me a little while to "get" how to search the phonebook, as it seemed to come up with unrelated numbers, but you can enter more than just the first letter of the name, and the more letters you enter, the narrower and more on target the search becomes.
The worst part of the set is the screen. It is not too bright and not that easy to read. It's not impossible for these older eyes, either. Just a bit more dated than one would expect. Also it is not white on black as pictured, which would have been great. That's the only inaccuracy in the picture and I can't figure out why they did that. The only other difference in appearance is there is no Ooma symbol on the headset, and it just says, "Ooma."
With features like "instant second line" which, if you purchase the Premier service, allows you to pick up the phone and get a dial tone even if your resident phone hog is already on the line, the conveniences far outweigh the drawbacks. The handset also will display the name and number of the person that phone hog is talking to, and gives you an option to join the conversation or use the virtual second line.
If you purchase Premier service, you can assign an actual number to the virtual second line. It can be in any area code in the country, so if most of your family lives in a different area code, you can choose one local to them to give them a break on fees to call you! Hard to beat!
There is also a log list of calls made to or from the handset, and when you select a call to display, it will also display whether the call was missed or not, and if not, the length of the call.
What is neat about "MyOoma" online system for setting up and using your handset, is there is a complete log of all your calls to and from the headset, and the "Dashboard" keeps a running total of the top five callees or callers to your phone, with the number of minutes displayed beside their names, and a complete running total for the month's usage - a lot easier to access and use than say, our T-Mobile online log, which is a nightmare compared to this. You will know at a glance who is talking the most to whom, and whether their usage is out of hand.
Call clarity is great. The only time I've had a problem hearing someone is if there is something going on at their end.There is a walkie-talkie like lag at times if both are trying to talk at once, you won't hear anything while you are both trying to talk, which can be pretty annoying.
All in all, the phone gives you the best of the Ooma service at your fingertips, and that's a good thing.
Fully integrated with Telo, so all the features of the Telo are available on the phone including the address book and voicemail
If you are using it, the Telo rings to the other phones in the house instead of going to voice mail
My wife has small hands and liked the size
Display stinks. Small text an low contrast (at least for my middle aged eyes)
Short battery life
Problematic charger (you have to be very careful to set it in the charger just right)
This product works great, but you really only need it if your router isn't in a convenient place to have a phone or you need to have quick access to your Ooma's voicemail features from another room. The Ooma Telo system connects directly to your home router, but it also allows you to use any existing corded or cordless phone you have. The Ooma Telo Handset adds the ability for you to connect to the Ooma's voicemail service and phone book features. You can login to your Ooma account online and input your phone contacts and the handset will automatically connect to your account and give you full access to your contacts.
The call quality was good, but it become tinny sometimes if your internet connection is being used heavily. The tinny sound is not unbearable, but it is noticeable. I haven't had disconnection issues that some people reported.
The set-up did take 10 minutes or so because you have to login to your Ooma account and get a special verification code before it will connect.
One of the few problems or concerns I have with this device is that the volume seems just a little too low sometimes on the handset. This is not a constant issue, but I have experienced it a few times. One more issue is that it is a little difficult to get the phone to charge when you dock it on the charger. It just takes a little adjusting to get the charge light to appear. This could be an issue that is only specific to my unit, but it does get a little annoying sometimes.
Ooma seems to be updating the phone to fix bugs on a regular basis. Make sure that you install the latest firmware version by going to the "Handset Setup" menu and then selecting "HW SW Update." After starting the update it will tell you to place the phone in the base cradle where it will download and install the update.
One feature that I really like about the Telo is that you can edit your phonebook online and download it to the handset easily. This makes it very easy to keep the phonebook up to date so that you can tell who is calling.
Everybody I've talked to says that my audio sounds great. Handset volume seems loud enough, but the speakerphone could definitely be louder. There is no headset jack on the Telo.
After reading the older reviews I can definitely say that I have not experienced any of these problems. Setup took me about five minutes. After you get your 4 digit PIN from your account page on ooma.com, you press the page button on the Ooma base and then turn the headset on and enter your PIN. As long as you follow the instructions, you shouldn't have any problems setting up your Telo.