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Ooma Telo Free Home Phone Service
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- Crystal - clear nationwide calling for free and low international rates. Pay only monthly applicable taxes and fees.
- # 1 rated home phone service for overall satisfaction and value by a leading consumer research publication.
- Ooma Telo works with Ooma Home Security sensors to monitor your home and contact you when activity is detected.
- PureVoice HD delivers superior voice quality for a consistently great calling experience.
- Includes nationwide calling, voicemail, caller-ID, call - waiting, 911 calling and text alerts.
- Download the Ooma Mobile HD app and take your Ooma service on-the -go.
- Easy install in minutes; works with your high - speed Internet and any home phone.
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From the manufacturer
Smart Home Phone Service
Get crystal-clear nationwide calling for free. You pay only applicable taxes and fees. Connect the Ooma Telo to your high-speed Internet and activate online. Optional advanced features are available with Ooma Premier service including the ability to block telemarketers and other unwanted callers as well as home security.
Features included with the basic calling service:
- PureVoice HD technology for clarity and reliability
- Integration with Amazon Echo and its voice-enabled smart assistant, Alexa
- Caller-ID, call-waiting, call return, 911 and 911 text alerts
- Online portal with call log, preferences and contacts
- One-touch voicemail audio playback
- Remote voicemail retrieval and online playback
- Home security for one sensor
- Live customer support
- Choose any available area code
- Ooma Mobile HD app for free outbound calling
- Everyday low rates on international calling
- Unlimited calling to over 60 countries with the Ooma World Plan
- Free Ooma-to-Ooma calling worldwide
Connect your phone and connect your home.
Ooma + Amazon Echo: Voice activated dialing
With Amazon Echo and its voice-enabled smart assistant, Alexa, you can initiate phone calls by number or by contact name and check voicemail, all through Ooma’s cloud platform. The Ooma Skill can be enabled from the Amazon Alexa app and activated for a free trial for Amazon Echo users.
Ooma + Nest: Safety, convenience and peace of mind for your family
Automatically forward home phone calls when you leave the house. Receive a call from home when your smoke alarm detects smoke or CO and have the option to contact your local emergency services. Receive a call from home when things don’t go as planned. Premier service required.
Ooma Home Security with Remote 911
Get affordable, do-it-yourself home security with the ability to call 911 remotely from your home phone number even when you are not at home. Check the status of your home 24/7 and receive app notifications and phone call, text or email alerts when there is unexpected activity. Easy wireless installation of sensors anywhere in your home. No hidden fees or contracts.
Ooma Mobile App
Download the Ooma Mobile App and take your Ooma service on-the-go.
Make free U.S. calls on your smartphone using your Ooma phone number from anywhere in the world using Wi-Fi or 3G/4G. Features include the ability to upload contacts to the Ooma address book, listen to Ooma voicemail, and change Ooma preferences directly from the app.
Compatible with iOS and Android mobile devices.
Upgrade to the finest in home phone service with Ooma Premier.
You get all the features included in Basic Service plus these amazing features.
Advanced call blocking, free Ooma Mobile App inbound and outbound calling, Home Security, Second Number, Connected Home integrations, Instant Second Line, Backup number, Advanced voicemail features like voicemail monitoring, private voicemail, send to voicemail, three-way conferencing, Caller name ID, Anonymous call blocking, Call forwarding, Free mobile minutes, Multi-ring, Do not disturb, Google Voice extensions.
Ooma World Plan
Unlimited International calling to over 60 countries.
Keep in touch with friends and family virtually anywhere in the world for next to nothing.
Save money with the unlimited Ooma World Plan. Or, pay as you go with low everyday rates. Use the Ooma Mobile HD app for iOS or Android to call from anywhere. Requires Ooma device and active account.
- High-speed Internet connection
- Minimum 180 Kbps upstream network speed
- Corded or cordless home phone, or optional Ooma HD2 Handset
- Intended for residential use only
What is PureVoice HD?
With PureVoice HD technology Ooma delivers crisp, clear voice quality and fewer dropped calls even when the Internet is busy.
- Packet loss causes phone calls to sound stuttered or garbled. Ooma’s Adaptive Redundancy detects packet loss and automatically sends redundant packets for better sounding phone calls and fewer dropped calls.
- Ooma HD Voice technology doubles the fidelity of your phone calls. When you and the other caller use an Ooma handset or mobile app your voice sounds more natural.
- Ooma uses an advanced voice compression algorithm that reduces bandwidth consumption by 60 percent over standard VoIP technology.
- Ooma prioritizes voice packets without slowing down the rest of your network so you can enjoy crystal-clear calls even while viewing online video.
- Ooma takes your privacy seriously. We use the same encryption technology governments use to protect classified data (which makes Ooma even safer than your old landline).
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|Sold By||Peachy Keen Electronics||Amazon.com||Firemall LLC||Firemall LLC||EastCoastDeals||Amazon.com|
|Item Dimensions||3 x 8.9 x 8.3 in||2.7 x 2.7 x 1.2 in||8.3 x 8.9 x 3 in||1.3 x 2.3 x 6.4 in||1.2 x 4.5 x 4.2 in||8.3 x 10.5 x 3 in|
|Item Weight||1.2 lbs||7.04 ounces||1.4 lbs||1 lb||0.9 lb||1.9 lbs|
The smartest home phone is the one that gives you exactly what you want with the greatest savings. That's Ooma Telo. Connect Ooma Telo to your high-speed Internet and regular home phone and get crystal-clear nationwide calling for free. You pay only monthly applicable taxes and fees. Includes superior voice quality and reliability with Ooma PureVoiceTM HD technology, voicemail, caller-ID, call-waiting and 911. Keep your current number for a one-time fee or choose a new number in any available area code for free. Optional advanced features are available with Ooma Premier service including unparalleled Blacklisting features to block telemarketers and other unwanted callers, free calling to Canada, an Instant Second Line, voicemail-to-email forwarding (audio file) and more. Ooma Telo also integrates with Amazon Echo, Nest devices, and numerous other smart products to give you convenience and peace of mind never before possible in a home phone.
Top customer reviews
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Research: I looked at several options, including cutting the cord completely. Vonage was pushing a lot of ads at the time, but to me the cost was still too high at $13 a month. Magic Jack was advertised on television, but it did not appear to be the right solution for the home since I wanted to hard-wire into my home phone network, and the Magic Jack required a computer to be on at all times. A friend recommended Ooma. He had a unit for several years and was happy, so I took a look at the service. I found that the service offering compared well to Comcast, and when the unit went on sale, I decided to give it a try.
Out of the Box: Everything was packaged neatly and the unit arrived in perfect condition. The instructions for set-up were clear and concise. The unit is similar in size to a wireless router, without the antennas of course.
Installation: The unit has an Ethernet pass-through that allowed the unit to be wired between the modem and my wireless router. Although Ooma considers this the optimal configuration, I did not like the set-up and used the sub-optimal set -up of connecting it to my routers Ethernet port as a stand-alone device. Comcast had been kind enough to disconnect my Verizon external connection for their installation, so I connected the twisted-pair phone connector with the Ooma so that I could have the Ooma supply phone service to all of the phone jacks in the house. (NOTE - This is easy to do if you are switching from a twisted pair external feed. Many websites describe how to do this and it is fairly easy). You then have to talk to the Ooma device on a computer with a IP address. This causes the Ooma to bring up an internal web server to set-up your service. The set-up was guided and required no technical expertise.
Phone Numbers: Although I live in a rural area outside a small city, I could select the area code I desired and found one that was local for my neighbors to call me. That said, I did like the idea that I could select an area code other than my own, such as the one near my parents. They also offer a phone number porting for a reasonable extra fee, a fee that is waived if you try their upgraded service for a year. Since cost was my driver, I decided to remain on the normal service with a number I chose from a short list of options. Another post expressed dissatisfaction with the area codes available, but this was not my experience.
Start-up: This was a little frustrating and the unit took some time to link with the service and download the updated firmware. At one point I thought it was not working. Patience will be the watch word for this part of the set-up. Normally I would deduct a star for this, but the overall cost and experience more than made up for this initial frustration. Once this was completed, the Ooma linked within a minute. Since installation, we have had power or internet failures that caused the phone system to restart. Normally it re-syncs within a minute or so of power returning. That said, on occasion, I have had to recycle power after a loss of internet service or power to force a sync. This has been rare, two to three times in two years, but it has occurred. To me this is a minor frustration and I again would normally take a star, or at least a half, but when I compare this the service and savings, I have to give them the star back.
Phone Service Quality: We are on a 20MBS down, 4MBS up service through the Cable Company. My children play online games and we stream a lot of movies from various services. In two years, we have never seen a loss in quality of the call and the sound and reception is as good as Verizon or Comcast, maybe even better. In fact, I am on a conference call on the Ooma for work as I am writing this on the web and my teenager is playing an online game on the PS4. The bandwidth for the voice call is a very small tax on your service and for me has been unnoticeable.
FAX: We do FAX over our Ooma line with a All-in-One Printer and have had no issues sending or receiving.
Features: I think the level of features you get for FREE are outstanding. The services are comparable to Comcast and I was surprised that you could get so much for, well, nothing but taxes.
911: Ooma provides for 911 service to your local police, fire, and medical based on the address you say the box is at.
Roll-over if service is out: Ooma rolls over the calls to our cell phones if the power or internet is out. Well thought through!
Cost: Free is not free, except here. Once you pay for the unit, you will only pay local taxes. This is not Ooma's fault, you can blame your local government. Actual cost for my service is $3 a month. For me, the pay off was in four months. Since then, the Ooma Telco is printing money for me instead of the Cable or Phone Companies!
Two Year Experience: As of April 2014, the box has performed well and I have had no quality issues or failures. I will update the post if it fails in the future, but my expectation is that I will get several more years of service from the Teleo. To date, I have saved over $600 (Yes, after subtracting the cost of the unit. Taxes were paid under both services, but that savings includes the $3 a month for taxes). If you have your Cable modem, you can avoid the $8 a month rent on that as well.
Four Year Experience: As of April 2016, we continue to use the Ooma box with no quality issues or failures. The family has long since forgotten that I installed a Ooma box in the basement. For us it is working well. I guess I am around $1300 in savings to date. We are getting ready to sell our house and our Ooma will come with us. I will likely have to pay to have the number changed and i will let you know how it goes.
Summary: Yes, this is legitimate and yes it works. You will save money and get the same service as you get from the Telcos and Cable Companies. You will have to be patient on the set-up if your unit needs a firmware update and you might have to recycle power to the unit after a power outage if the resync to the service does not work (for the record, I had to the same thing with the Cable service as well, and a lot more times! So many times in fact that the power plug eventually wore out - but I digress). The features are excellent and you can't beat the cost. I have had the service two years, one month as of this post and I am very pleased that I did this.
Recommendation: I recommend this to friends on a regular basis. Many are worried about the VOIP, but once I explain to them it is the same they are getting from the Cable Companies or Verizon Fios, some of the concern drops away. Once it is up and working, they are very happy with the purchase.
-If you want transfer your phone number, don't disconnect your phone service with the current provider until after the transfer occurs. If you cancel phone service with your current provider, you will not be able to transfer your number- it's out of your control and back in the number pool of your current provider.
-ooma won't work with an Ackerman security system, so keep in mind you might have to go with a cell phone-based upgrade to your security system. It's much safer anyway, but it does decrease the monthly savings when switching to ooma. The cell service option will cost $10/month more, but I am still money ahead.
+$10.00 for cell phone upgrade to security system
+$ 3.85 for monthly ooma taxes and fees
-$ 7.00, no more monthly comcast modem rental charges
-$ 32.00, no more Comcast phone service
Net savings is about $25 per month; I spent $160 on the ooma and $150 on Netgear modem plus $40 on the port ($350), so I will break even in about 14 months. That's OK with me, and worth it to break away from having to use a substandard Comcast modem while getting an upgrade to our security system at the same time.
Update- as soon as the phone number ported to Ooma, Comcast automatically raised my monthly subscription rate to internet and cable to $200, so I had to call them and go through the process of getting the monthly rate down. Comcast subscribers- be prepared.
AUGUST 25 2014 update- No problems with the phone except when I continually lost my internet connection. Off topic, but we just switched to ATT Uverse service and at least in my locale the internet stability has been much better (no drops whatsoever in more than a week). The final straw was when I was charged $60 for a Comcast service visit when the tech could not find anything wrong with the signal strength, so he informed me he had to indicate that my equipment was to blame. I didn't understand that meant a $60 charge. I know other people have the exact opposite experience, but if you are dissatisfied with your current Comcast service, it's worth a look at ATT Uverse.
OCTOBER 2014 update. Ooma box has worked flawlessly, but discovered that the company automatically signs you up for a higher tier of features that you get free for a month, but then your credit card begins to be charged at a higher rate. Just be aware that you will have to call and stop higher tier service if you don't want those features.
MAY 2015: I haven't had any problems with the unit except very rare internet connection drops. BTW, it took me 6 months to get the $90 Comcast owed me back from them- after three calls and hours on the phone, plus a FAX to their "Consumer Service VP" or whatever their title is, I finally got the check. I have to say that Comcast's very poor customer service reputation is well deserved in my personal experience.
1. The only cost I pay monthly is $3 for government taxes required to use 911 emergency services. I have no problem with that!
2. The call quality is excellent.
3. You get caller ID, call waiting, and voicemail all for free.
4. The device itself looks pretty slick.
5. You get to choose from a list of available local phone numbers (I think you can even use your current number instead, if you prefer).
6. Came in secure packaging with easy to follow instructions.
7. The lighted design on the top lets you know at a glance if your service is connected by shining an electric blue color. The small "play" button lights up orange when you have voicemail so you can easily see if you have new messages.
I've tried several other VoIP's including Vonage (which is good, but costs $10-$25/month while Ooma is ONLY $3/month), and a few other apps on my iPad mini that let me make/receive calls in my iPad when I'm connected to the Internet (Talkatone, Google Voice, Voxofon, and WeTalk). For me, Ooma is the most convenient, because it works with any regular corded OR cordless house phone. So happy with my Ooma!