- Hardcover: 806 pages
- Publisher: McGraw-Hill/Irwin; 11 edition (May 5, 2005)
- Language: English
- ISBN-10: 0073121665
- ISBN-13: 978-0073121666
- Product Dimensions: 8.8 x 1.5 x 11.2 inches
- Shipping Weight: 4.4 pounds
- Average Customer Review: 4.2 out of 5 stars See all reviews (31 customer reviews)
- Amazon Best Sellers Rank: #738,699 in Books (See Top 100 in Books)
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Operations Management: For Competitive Advantage 11th Edition
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About the Author
Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
Nicholas Aquilano is retired from the University of Arizona but is providing a critical eye to the revision. A UCLA grad and Buffa student.
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Top Customer Reviews
The target audience deserves to be much greater than aspiring or actual manufacturing managers. By setting OM within a strategic context, by addressing both services and products, and by covering the entire product lifecycle, this book equips anybody concerned with performance improvement in any business with an indispensable toolbox. It's virtually an MBA in a box.