Amazon.com Return Policy:
You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here
The hardware is great for the price. However, when the PC arrived, I opened the case and found that the hard drive was just dangling inside the cage and wasn't sitting in the HDD trays - presumably it was jostled during shipping and popped out. When I powered the PC on, Windows was already configured with a "Dell" account and various third-party software like iTunes and Dell bloatware. This is probably fine for most users, but I prefer a fresh install of Windows, so I had to get a Win7 recovery disc and reinstall Windows manually. Windows was also not activated, however I fixed this by just entering the product key on the sticker on the case, and haven't had any issues since. I also noticed that the HDD was extremely noisy when doing any kind of file operation, so I contacted the seller who was very good about sending me a new drive. The PC has been running fine since reinstalling Windows and installing the new hard drive.
Overall, it's not as bad as I was expecting with a used machine (there wasn't a speck of dust inside the case), and for what you're getting, the price can't be beat. I would buy this again from the same seller (Recircuit).
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