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Organizational Communication: Approaches and Processes 5th Edition

3.4 out of 5 stars 9 customer reviews
ISBN-13: 978-0495565512
ISBN-10: 0495565512
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Editorial Reviews

About the Author

Dr. Katherine Miller is a leading scholar on communication in healthcare organizations. She holds bachelors and masters degrees in communication from Michigan State University, and a doctorate from the Annenberg School of Communication at the University of Southern California. She served on the faculties of the University of Kansas, Arizona State University, and Michigan State University, and has been a professor in Texas A&M University's Department of Communication since 1998. Dr. Miller is the author of three books and more than 50 journal articles and book chapters.
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Product Details

  • Hardcover: 318 pages
  • Publisher: Cengage Learning; 5 edition (April 16, 2008)
  • Language: English
  • ISBN-10: 0495565512
  • ISBN-13: 978-0495565512
  • Product Dimensions: 9.6 x 7.4 x 0.7 inches
  • Shipping Weight: 1.4 pounds
  • Average Customer Review: 3.4 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #36,953 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover
Katherine has put together an excellent org com textbook: well-written, concise and very well organized. From Time-Motion Studies to Maslow to Theory Y, Ms. Miller gets down to the point, uses tremendous examples and gives excellent bibloigraphic information for further study.
I took Org. Com. as the first communication class I ever had, and although it was a 400-level course, Kathy's book helped make it not only a pleasure and a joy, but the defining class in my determination to pursue an MA in Communication in the Fall of 2002.
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Format: Hardcover Verified Purchase
This textbook has informative historical aspects of organizational communication. Business majors would benefit from this textbook for citing useful material for papers. Case analysis are peppered throughout the book for easy application and comprehension. Recommended read for business students
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Format: Hardcover Verified Purchase
Got it for college and didn't really read it too much but it is about as interesting as any other textbook I suppose.
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Format: Hardcover Verified Purchase
Required text for college class. Much better deal than my school's bookstore and was shipped very quickly. Thanks!
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Format: Hardcover
This book could do with some revising. The important terms are not bold, but italic. Headings only loosely describe what you are learning. There are no "key terms" type boxes, or review questions at the end except for some touchy-feely discussion questions.

If your professor is using the test bank for the book, be forewarned that you will have to dig for the key concepts in each chapter.

Earth to Katherine Miller, no one in their right mind is going to read your book cover-to-cover because they want to. Any study skills class will enlighten you to how students actually cover textbook material.
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