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Outdoor security camera - Netatmo Presence
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- PROTECT YOUR PROPERTY: receive instant alerts on your smartphone to let you know what is happening outside your home
- DETER UNWANTED VISITORS DAY AND NIGHT: the smart floodlight switches on when needed to deter unwanted visitors
- RECEIVE CUSTOM ALERTS: Presence distinguishes between people, cars and animals and will only provide updates on what you choose to monitor
- CHOOSE WHEN TO RECEIVE ALERTS: select the part of your garden and the events for which you wish to receive notifications
- ROUND-THE-CLOCK SECURITY: use the app to watch Full HD footage of what happens outside your home, 24/7
- FREE VIDEO STORAGE: store your videos at no additional cost and stream them whenever you want
- EFFORTLESS TO INSTALL: simply install the Presence security camera in place of an outdoor light fixture or set it up wherever is best for you (entrance to your home, garden, etc.)
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From the manufacturer
Presence does outdoor security better
Presence, the smartest outdoor security camera, is able to distinguish people, cars and animals.
It tells you exactly what it sees around your home and notifies you directly on your smartphone.
It has an integrated smart floodlight which switches on only when needed, to help deter unwanted visitors, cars, animals or all three.
- Smart LED Floodlight
- Infrared night vision
- Free video storage
- 100° field of view
- 1080p Full HD video
- 4 MP video sensor
- Weatherproof: HZO protection
Detect the presence of a person, car or animal. Be notified when it matters
Presence detects and reports in real-time if someone loiters around your home, a car enters your driveway or your pet is in the yard.
Each home is unique. With Presence you receive customized notifications that match your needs.
The Alert-Zones feature allows you to select specific areas for alerts – you know instantly when someone enters a zone you selected.
Protection day and night
At night, either watch discreetly with Presence's infra-red night vision or switch the camera's floodlight on.
The smart floodlight can be switched on manually in the app or set to switch on when it detects a person, car or animal - or for all three. It helps you find your way safely at night and deters any unwanted visitors.
Simply installs as an outdoor light
Presence simply replaces any existing outdoor light fixture.
In just a few minutes you have a sophisticated security system with a powerful floodlight.
Prevent break-ins or damage on your property
Ultra-precise alerts let you know instantly about what happens outside your home.
Use live stream to view your property in real-time.
Any device. Anywhere. Anytime
Access your videos and live stream through Presence’s app – anytime, anywhere, on any device.
Free video storage
Free and secure video storage: Storing your videos is free and secure on the included microSD card, with the option of using your FTP server or your Dropbox account as additional storage.
Presence uses bank-level, end-to-end encryption to guarantee the highest level of protection for your videos. Identification data and video footage is yours alone.
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Have alerts sent directly to your smartphone when an intruder or vehicle enters your property
Unlike conventional cameras which notify you whenever they detect movement, Presence can distinguish between people, cars and animals. Presence will tell you if someone is loitering around your home, if a car enters your driveway or if animals are in the garden. Every home is unique. With Presence, you receive customised notifications that match your needs. You can choose to be alerted instantly when someone enters a zone you have selected. You can also choose not to receive alerts for animals. The Alert-Zones feature allows you to select specific areas for alerts if the camera detects a person, animal or car. Presence protects you day and night, thanks to its built-in smart floodlight. The light can be switched on manually in the app or set to come on when it detects a person, car or animal. It helps you find your way safely at night and deters any unwanted visitors. Simply install Presence in place of an outdoor light fixture or set it up wherever is best for you (entrance to you home, garden, etc.). In just a few minutes, you can install your very own sophisticated security system, complete with powerful floodlight. Your property is now protected against break-ins!
-Video sensor: 4 MP
-Full HD: up to 1920 x 1080
-Field of view: 100°
- LED floodlight: 12 W, variable brightness
- Infrared night vision, detection up to 15 m
-Local data storage: MicroSD (8 GB Class 10 card included)
- 100-240 V power supply
- Wi-Fi: 802.11 b/g/n (2.4 GHz)
Top customer reviews
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That brings me to the Netatmo Presence. At this point it seems as though there are two major issues with the camera:
First, and quite concerning, is that all of the product literature I received (and when I ordered) said it included a 16gb SD card, which could be upgraded to 32gb. That's not what I got. I got an 8gb card. I found this out as I had issues with the stock SD card in the unit, so I went ahead and ordered a 32gb card. Upon receiving the 32gb card I swapped out the stock card. The stock card was ONLY an 8gb card. Upon doing a little bit of research online, I'm not alone. Several US customers have been finding 8gb cards despite all of the product literature stating 16gb. I also have come to understand that the company has changed some of their site language now to show 8gb, but that was NOT the case when these initial units were purchased. It's on paper, in writing, 16gb. This is a big problem and needs to be addressed.
Second, and even more concerning, the SD cards have failed for me during two rain events thus far, and I've only had the camera installed for one week. It is under an overhang on the roof, so it's not even in a location that gets direct water unless it's a very windy situation. I can say with anecdotal certainty (if that's a thing), that the failure is a moisture issue. Both times of the SD card failure were at the peak of the rain events that were moving through. The camera shuts off and says "Defective SD Card". When you open up the back, it becomes pretty obvious that despite all of the other waterproofing, there is nothing but grease to waterproof the SD card. This is a huge design issue that needs a fix asap, and we as early adopters of this product need some direct feedback from the company that they will take care of this. This rain failure issue is also echoed by others in the product forums, so I'm fairly confident I'm not taking an unscientific leap here.
I wrote in my prior review, which is being replaced by this one, that this, when working, is what I consider a 5-star product. I want this product to work, and will absolutely update my review when/if things are resolved. With that said, the false advertising on the 16gb stock card, and the SD moisture failures on an outdoor camera, are huge issues. I still have faith in the company that's delivered quality products several times over, but that goodwill and trust are eroding quickly. There are really no excuses for either of these issues, and I hope that they communicate a plan with their loyal customer base quickly.
After seeing some positive reviews on Amazon I thought maybe they just released a bad batch in the beginning and the problems have been resolved now. I ordered a third unit to try one more time. Received and installed and it is failing at the exact same step. Opened another case with NetAtmo support but am not holding my breath.
Unboxed it, hooked up to existing light fixture (whoever designed the place for the allen wrench to be used to tighten the camera should be fired btw), and powered on. Lights turned on and did their thing. Was briefly pleasantly surprised.
Downloaded the NetAtmo security app. Detected the camera. Tried to join to wifi network. Failed with picture attached. Kept repeating. Created an Open SSID without any encryption to see if that was what was breaking it but it failed with the same error.
Tried to contact NetAtmo. No phone number anywhere and contacting through their site is a serious hassle. Sent initial communication three days ago of problem. Received one email back approx two hours later asking me to confirm my order number and email address. Replied right away. Nothing since.
I have ordered a replacement unit from Amazon which I will try installing today to see if it was just a faulty unit. If I have the same problem both will be going back and I will be done with the presence. Shame too because WeatherStation is a good product I am fond of.
Update #2: Received replacement, installed, experienced same problem.