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Outsourced: The Complete Series
DVD | Box Set
Welcome to India: a diverse country of exotic cuisine, fascinating cultures, unique social customs...and the home of the Mid America Novelties call center. Unsuspecting management trainee Todd Dempsy is shocked when his job and department are relocated to the chaotic city of Mumbai. With no other career options, the Kansas native makes the jump himself and discovers that his most important work might just be teaching his eclectic group of Indian customer service reps what being American is all about. Developed by writer Robert Borden (The Drew Carey Show) and director Ken Kwapis (The Office), it’s 22 episodes of fun and hilarity where laughter is never lost in translation.
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Unfortunately NBC needs to remain bland and unfunny (except for their level of news integrity), so something with this level of curry had to scurry. It could also have to do with NBC/Universal being owned by the Comcast behemoth, which, as many of their reluctant customers know, outsources THEIR call center to the Phillipines. Maybe Comcast felt that the fact they are one of the bigger "outsourcers" to a country that gives us "Taglish" -speaking assistance was cutting too close to the bone to keep this great series alive.
Well, like the "Police Squad" shows, at least what little of this gem of a series was created has been preserved for posterity on DVD. 3 discs and no commercials (except the garbage they layer in the front of all commercial DVDs). We can only dream that a more creative broadcaster steps up and rehabilitates the series with as much of the existing cast they can get. Amazon, are you available??
Meanwhile leave Comcast to their core values of continuing to try destroying the Internet as well as what little remains of watchable commercial TV while strong-arming us into paying through the nose and polluting our democracy.
Actually I found the humor quite tame. Sure it's full of stereotypes, but who isn't. I know I am. I'm so full of stereotypes that I can't find clothes big enough to fit me. I had two stereotypes just last week and three the week before that. Every summer for the last sixteen years I've gone to sit with 'The Sony Super Stereotype Society Circle', in Stockholm, Sweden. It's always full of tall blonde gorgeous girls, and men with funny accents. Don't hide your stereotypes. Embrace them. Set them free. Let them run wild like a sea horse across the Serengeti... Okay, I think I overstretched myself a bit there.
This DVD Is worth buying. If only to shut me up!
A young man who works for a novelty product manufacturer is sent to India to run a company telephone call-center outsourced to that country. Discovering the customs and foibles of the colorful locals and acclimating to the culture of India are a true adventure for him.
Did I say colorful locals? A few complained about that because they were Indian. But, after all, this IS a COMEDY; colorful locals are a staple of the medium! (To prove a point: Anyone ever see "Northern Exposure", "Men in Trees", "Picket Fences, or about a million other examples of colorful locals used in a plethora of different "Fish out of Water" series.) Well, enough on that score.
Now, back to the show:
He even finds love in India--and more than one! Dederich Bader is a bit over the top (as usual) as a clueless fellow American who wrongly thinks he has the culture down pat and who befriends the green American newbie upon his initial arrival in India, insisting on showing him the ropes. But, even his character eventually grew on me after a while. It does take a few episodes for the cast and characters to really gel, but once they do, this series becomes a very entertaining and enjoyable television show. I will actually use the word "charming" to describe it (and I don't associate that word with TV shows very often). I was really very sorry to see this series cancelled.
The production values are amazing for a 30 minute sitcom! Through the windows running along an entire wall of the call-center we see a very well done Indian street set with bikes, motorcycles, peddlers and pedestrians constantly filing through it. A lot of the series' action actually takes place outside the call-center on this impressive street set. Even the show's lighting and cinematography is on a level that is rarely seen in 30 minute situation comedies (in fact, I can name a number of dramas that don't have anything on this level).
It seems that NBC had great expectations for this well reviewed series (except for a few critics who were alarmed that some of the more outlandish Indian characters might have been taken as insulting to ALL Indians without, apparently, noticing that, aside from the show's main character, virtually ALL of the American characters were also laughable lunatics). A lot of money was obviously spent on this show, but the ratings required to keep a sitcom that cost as much as "Outsourced" did never really materialized and NBC pulled the plug after only one season without giving it a chance to "find it's audience" over time.
There are story arcs for some of the characters which are concluded by the final episode of the series, so, as a viewer, there is certainly a nice sense of overall satisfaction received from the final episode, but I can't help wishing there had been more seasons of this show to enjoy. Well, at least the one they had was very well done.
My own copy of the complete series is always being loaned out, so, I'm apparently not the only one who has a fond affection for this very enjoyable TV show.
The quality of the discs is very good (both the picture and sound are top-flight for a DVD) and the series is a true bargain at this wonderfully low price.
The DVD set includes deleted scenes (some of which really enhance one particular running story line) and if you were a fan of this show when it was first being aired, these will be welcome extras for you.
I think that this series would make a nice addition to any TV show collectors library.