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Outsourcing: The Definitive View, Applications, and Implications 1st Edition

4.0 out of 5 stars 1 customer review
ISBN-13: 978-0471694816
ISBN-10: 0471694819
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Frequently Bought Together

  • Outsourcing: The Definitive View, Applications, and Implications
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  • Outsourcing: A Guide to ... Selecting the Correct Business Unit ... Negotiating the Contract ... Maintaining Control of the Process
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  • Flawless Consulting: A Guide to Getting Your Expertise Used
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Editorial Reviews

From the Inside Flap

Outsourcing is here to stay, whether you think that's a good thing or not. But there is one thing that's unquestionably bad for your business—doing outsourcing badly. A poorly planned initiative will not only fail to return expected economic benefits, but likely also cost your company in terms of its image with customers and employees. The simple fact is that today's businesses need to outsource to survive, but if they outsource poorly they might just die anyway.

With increased competition and rising workforce demands, the question for many businesses isn't whether they should outsource, but what and how to outsource. In Outsourcing, staffing and human resources specialist Nicholas C. Burkholder presents a comprehensive overview of outsourcing's theory, costs, benefits, and implications—political and otherwise.

With complete coverage of outsourcing theory, this book focuses mainly on the practical. With a wealth of facts and a raft of real-world examples, Outsourcing is intended to give business leaders the knowledge and understanding they need to make good, informed decisions on what, when, and how to out-source. Examples of noted outsourcing successes and failures show leaders what works and what doesn't, while up-to-date economic and labor market data prepare leaders for post-outsourcing implications.

In addition, Burkholder looks at many of the enduring myths about outsourcing that the business community commonly holds and debunks them with true case studies and real statistics. Cutting through the haze of confusion and inaccuracy surrounding outsourcing, this book helps business leaders who are concerned about outsourcing make sure they do it right.

Smart decisions on outsourcing can only be made when all the complexities and considerations are properly taken into account. Outsourcing helps businesspeople think rationally and clearly about this complex subject, so they can make smart decisions that represent the best interest of their companies while mitigating the negative impact on the hundreds or even thousands of employees that form the core of every organization.

From the Back Cover


Outsourcing is the hottest topic in business, and it will likely stay that way. Managers, workers, executives, and almost anyone else involved in any large business will probably have to deal with it one day, in one way or another. Outsourcing is a business issue first and foremost, but it's also a political, personal, and cultural issue that many people, not least managers and executives, find difficult to fully understand.

Outsourcing documents the theory, facts, myths, benefits, and costs of outsourcing and gives managers the information they need to implement an outsourcing program that will help their business the most and hurt their employees the least. Bringing together noted academics, corporate leaders, and outsourcing practitioners, the book covers all the major topics in the outsourcing debate, but also presents expert guidance for business leaders dealing with the practical side of this global issue:

  • What outsourcing is and is not
  • Which companies can benefit from it
  • Incentives and implications
  • Notable successes and failures
  • Outsourcing for small and large companies
  • Communicating about outsourcing
  • Outsourcing terminology
  • And much more

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Product Details

  • Hardcover: 288 pages
  • Publisher: Wiley; 1 edition (April 21, 2006)
  • Language: English
  • ISBN-10: 0471694819
  • ISBN-13: 978-0471694816
  • Product Dimensions: 6.3 x 1.1 x 9.3 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #1,392,567 in Books (See Top 100 in Books)

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Top Customer Reviews

Format: Hardcover Verified Purchase
This is a useful book that gives a simple overview of outsourcing. It is easy to read, and is clearly laid out for easy reference.
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