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Panasonic KX-TS4200B 4-Line Integrated Phone System Expandable up to 16 Stations with Speakerphone, Black

1.9 out of 5 stars 34 customer reviews
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  • 5 phone lines with line status indicator
  • Expandable up to 16 stations total
  • Hearing aid compatible
  • Call Waiting, Caller ID, Speakerphone
  • Intercom System expandable up to 16 stations
  • 32 One touch Memory buttons
1 used from $39.99 1 refurbished from $286.21
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Technical Details

  • Call Waiting
  • Caller ID
  • Speakerphone

Product Description

Panasonic KX-TS4200B 4-Line Integrated Phone System expandable up to 16 stations with Call Waiting, Caller ID and Speakerphone

Product Information

Product Dimensions 10 x 4 x 10 inches
Item Weight 3 pounds
Shipping Weight 3.9 pounds
Domestic Shipping Item can be shipped within U.S.
International Shipping This item is not eligible for international shipping. Learn More
ASIN B000LBXAKA
California residents Click here for Proposition 65 warning
Item model number KXTS4200B
Customer Reviews
1.9 out of 5 stars 34 customer reviews

1.9 out of 5 stars
Best Sellers Rank #353 in Electronics > Office Electronics > Telephones & Accessories > Landline Phones > Corded Telephones
Date first available at Amazon.com June 6, 2008

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  This Product Is ENERGY STAR® Qualified
Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy-efficiency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy--plus they help us all save money while making a difference. Find out more about ENERGY STAR.

Customer Questions & Answers

Customer Reviews

Top Customer Reviews

We have five of these phones in our office and all work very well. We switched back to copper lines after a disasterous venture into VOIP phones. We ordered the Panasonic phones as replacements.

They do have a slight lag time between picking up the handset and dialing the numbers as the reviewer below points out - but it's a making a mountain out of a molehill.

We even have an on hold music/message system connected to our Panasonic phones which works very well. I would have preferred to just plug in a radio or CD player but for the price of the phones I cannot really complain too much.

The phones are not absolutely perfect but they are very easy to use and suit our small office perfectly.
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Verified Purchase
I just got the phone a couple days ago, and it's a nice looking phone with pretty easy to use features. The handset is solid and the keypad is comfortable. I like the lighted buttons in particular. The caller ID actually works unlike my last Panasonic phone that only stored the missed calls and didn't display the number after I picked up. The display is easy to read and using the 4 lines is very easy and intuitive.

Unfortunately I think I may have to return the unit. The problem the other reviewer mentioned about the delay in dialing is indeed irritating, but not a deal killer for me. The problem I have is that the Panasonic KX-TCA60 headset I had worked fine for my other panasonic phone, but the mic didn't work on this one. Tech Support pointed out that it's not on the list of compatible headsets for this phone. So I bought another headset that is listed as compatible. (both have standard 2.5mm jacks and are both Panasonic brand) The new headset works, but only with a mid level hissing whistle sound whenever in use. I tested the new headset on another phone and there was no problem.

I work on the phone all day and need to type and move quickly on 3 computer screens all at once. I HAVE to use a headset. And I don't want to go crazy with a hiss in my ear all day.

Also, using the speakerphone didn't work all that well. We had to sit close to it and talk into it for the caller to hear us.

The last thing I'll try before sending it back is to put a backup battery in it. The display constantly shows "Low Batt" since there was no 9 volt included and I haven't gotten one yet. Maybe, something in the circuit needs that battery even when plugged in to work properly. Yet another little irritation.
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And....I thought I did my homework...unfortunately not enough. In November of 2010 I purchased quantity 2 Panasonic KX-TS4200B 4 line phones based on "opinion blogs" on the internet....bad idea?! no? yes? By February 2011, the speaker on one of the phones was defective. Panasonic returned a "refurbished" one. By April 2011, the speaker on that phone was defective. Again, Panasonic returned another "refurbished" phone. By August of 2011, the speaker on that phone became defective. It took 6 weeks to get a return label. After returning this defective phone for the 3rd time, I received a response from Panasonic that it would cost me $85.00 to "fix" the phone. Meanwhile, the speaker on my other Panasonic phone began to work intermittenly!! As a consumer, would you purchase any Panasonic product, let alone this low quality, poorly engineered, inadaquately manufactured phone??? It is the wild west out there and Panasonic has joined the roving band of gangs to steal the buck.
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Verified Purchase
I bought 3 of these for our office a couple weeks ago. Mine had a speakerphone that worked fine for 2 days, started breaking up on the 3rd day, and stopped working completely thereafter. Since I'm the only one that uses speakerphone I decided to swap out with one of the other 2 phones. Turned out the other two were also dead.

I contacted Panasonic to see if there was some kind of setting to change and they confirmed that the phones were defective. Otherwise I liked the phones but defective speakerphones in 3 out of 3 is not a sign of quality.
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Verified Purchase
Further Updated 4/23/11
Further to the comments below. In our own AT&T 1070 vs. the Panasonic KX-TS4200B bake-off, we ultimately went with the AT&T 1070. But for intercom speaker/line quality issues, both phones have this problem, which since the intercom works using radio frequencies, is typically caused by outside interference. So in addition to my earlier comments below, 2 recommendations for isolating the cause:
1. Make sure your cell phone is typically not placed on your desk right beside the phone
2. Check out this link to track down interference problems - especially making sure your power adapter is plugged into the wall and not into a power board:
[...]
Latest Review - March 2011 - an update

We wound up recently purchasing these phones, after blasting them 4 years ago (See below)

Panasonic has now,fixed much of their famous delayed response problem. There is no longer a lag in getting a dial tone, but as others on this site have noted, there is a slight delay after you press any number key, in getting a tonal response. Some on this board couldn't stand it. Others, like ourselves this time, have decided to live with it. If you are a deliberate dialer, no problem.

But now we have, or had, a different problem, and possible solution. We had to abandon our older, as well as our recently purchased AT&T 4-line phones, as we, like others were experiencing garbled words on intercom conversations - but only with the speaker phone. Handset and earphones both work fine on intercom. So then we purchased these Panasonic phones again, and found to a lesser degree the same problem. No point in calling either the AT&T or Panasonic techs on this one.
Read more ›
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