|Item model number||WDBBEP0010BBK-NESN|
|Operating System||Formatted NTFS for Windows XP, Windows Vista, or Windows 7. Requires reformatting for Mac OS X Leopard or Snow Leopard, or Lion|
|Item Weight||6.9 ounces|
|Product Dimensions||4 x 1 x 3 inches|
|Item Dimensions LxWxH||4 x 1 x 3 inches|
|Computer Memory Type||DDR DRAM|
|Flash Memory Size||1 TB|
|Is Discontinued By Manufacturer||No|
|Date First Available||March 20, 2012|
WD My Passport 1TB Portable External Hard Drive Storage USB 3.0 Black
|Compatible Devices||USB 3.0 / Formatted NTFS for Windows XP, Windows Vista, or Windows 7 / Requires reformatting for Mac OS X Leopard or Snow Leopard, or Lion|
|Digital Storage Capacity||1 TB|
|Hardware Interface||USB 3.0|
About this item
- Make sure this fits by entering your model number.
- Sleek compact design with plenty of storage
- Ultra-fast data transfers with USB 3.0 interface
- Data Transfer Rate on USB up to 5 Gbps
- Automatic backup software
- Password protection and hardware encryption
- 2-Year Limited Warranty
- Sleek, compact design
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|Sold By||Available from these sellers||Amazon.com||Amazon.com||Amazon.com||HDD Shop||Compumay USA, Inc|
|Compatible Devices||USB 3.0 / Formatted NTFS for Windows XP, Windows Vista, or Windows 7 / Requires reformatting for Mac OS X Leopard or Snow Leopard, or Lion||Mac, PC||Laptop||Desktop||Desktop, Laptop, Television||Desktop|
|Digital Storage Capacity||1.0 TB||2 TB||1 TB||1 TB||1 TB||1000.0 GB|
|Hard Disk Description||Portable||Fast transfer rates When connected to a USB 3.0 port, WD Elements portable storage delivers maximum performance for data transfers. Transfer a full-length HD movie in a fraction of the time it takes with USB 2.0. Performance may vary based on user's hardware and system configuration. USB 3.0 and USB 2.0 compatibility Works seamlessly with the latest USB 3.0 devices and is backward compatible with USB 2.0 devices as well. High capacity in a small enclosure The small, lightweight design offers high-capacity storage, making WD Elements portable storage the ideal companion for consumers who want to take their important files with them. Improve PC performance When your internal drive is almost full your PC slows down. Don't delete files. Free up space on your internal drive by transferring files to your WD Elements and get your PC moving again. WD quality inside and out We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock tolerance and long-term reliability. Then we protect the drive with a durable enclosure designed for style and protection. Formatted for Windows Formatted NTFS and compatible with Windows 10, 8.1 and 7. Reformatting required for other operating systems.||Portable||Portable||Portable||Portable|
|Hard Disk Size||1 TB||2.00 TB||1 TB||1.0 TB||1 TB||1 TB|
|Hardware Interface||USB 3.0||USB 3.0||USB 3.0, USB 2.0||USB 3.0||USB 3.0||USB 3.0|
|Item Dimensions||4.00 x 1.00 x 3.00 inches||4.35 x 3.23 x 0.59 inches||4.60 x 3.15 x 0.58 inches||4.30 x 3.10 x 0.55 inches||4.33 x 3.21 x 0.64 inches||4.40 x 3.20 x 0.60 inches|
|Item Weight||6.88 ounces||4.66 ounces||6.72 ounces||5.28 ounces||6.00 ounces||4.59 ounces|
|Memory Storage Capacity||1.00 TB||2000 GB||1 TB||1 TB||1 TB||1|
|Size||1 TB||2TB||1TB||1TB||1TB||1 TB|
My Passport offers up to 1 TB capacity in an amazingly small enclosure. It features ultra-fast USB 3.0 connectivity; compatibility with USB 2.0; automatic, backup software; and password protection and hardware encryption to help protect your files from unauthorized use.
From the Manufacturer
My Passport Portable Hard Drive – Mini drive. Mega capacity. Multi colors.
My Passport offers high capacity in a sleek portable drive. It features ultra-fast USB 3.0 connectivity; automatic, backup software; and password protection and hardware encryption to help protect your files from unauthorized use with plenty of room to store all your files.
WD's automatic, continuous backup software works quietly in the background to help protect your data using minimal PC resources. Whenever you add or change a file, it's instantly backed up.
High capacity, sleek design
Offering high capacity in a compact drive, My Passport is the ideal companion for anyone with lots of videos, photos, music, and files that they want to help protect and take on the road.
Password protection secures your drive
Use WD Security to set password protection and hardware encryption and protect your files from unauthorized use or access.
Ultra-fast transfer rates- When connected to a USB 3.0 port, My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer rates.*
*Performance may vary based on user's hardware and system configuration.
USB 3.0 and USB 2.0 compatibility- With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generation.
Automatic, continuous backup software- WD's automatic backup software works quietly in the background to help protect your data using minimal PC resources. Whenever you add or change a file, it’s instantly backed up.
WD Security- WD Security utility allows you to set password protection and hardware encryption for your drive to protect your files from unauthorized use or access.
WD Drive Utilities- Register your drive, set drive timer, run diagnostics and more using WD Drive Utilities.
USB-powered- Powered directly from the USB port on your PC. No separate power supply is needed.
WD quality inside and out- We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock tolerance, and long-term reliability. Then we protect the drive with a durable enclosure designed for style and protection.
- Transferring files in blazing fast speed with USB 3.0
- Connecting to USB 2.0 devices today and USB 3.0 devices when you're ready
- Backing up your files with automatic, continuous backup software
- Securing your files from unauthorized access with password protection and hardware encryption
- Adding extra storage for your videos, music, photos, and files
- Connecting and powering through your USB 3.0 or USB 2.0 interface
What's in the box
Portable hard drive, Automatic backup software, WD Security software, WD Drive Utilities software, USB cable, Quick Install Guide.
Formatted NTFS for Windows XP, Windows Vista, or Windows 7
Requires reformatting for Mac OS X Leopard or Snow Leopard, or Lion
Note: Compatibility may vary depending on user's hardware configuration and operating system.
For more great WD products, visit the Western Digital Store at Amazon.com
item is BRAND NEW and NEVER BEEN USED but is out of its original packaging.
Top reviews from the United States
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Until today when I tried to get some documents from it and it was not usable any more because of the "too many bad sectors".
I downloaded the utility from the Western Digital web site to do the drive test - the utility could not even start the test complaining about the
same bad sectors. I gave a call Wester Digital and as soon as they heard about "too many bad sectors", they advised that nothing can be done from their end and basically I have only the option to try and reach out to the data recovery companies. So, all the critical data is lost, the company did not care much and they have nothing to fix the problem with the product they sell. Total trash, the device died on its own even though it was just sitting in my case in the closet. Well, sure, go buy it.
Then in December 2012 I purchased a new computer and it has USB 3.0 ports. I connected a drive and was anticipating the "blazing speed" for file transfers. But there was a problem...
The drive would lose connection and I would get an error message saying that the transfer did not complete and data was lost etc., etc.
I contacted the computer manufacturer and they claimed it was a Western Digital problem. I thought they were just passing the buck, but I did some research and found that there are very many complaints all over the Internet about the Passport USB 3.0 drives losing connections. The descriptions were fairly consistent: it happened most frequently when transferring large amounts of data (such as 2 Gb, for example).
There were two theories:
(1) The Passport drive uses only a single USB connection and therefore it draws all power through that USB port. The USB port, being compliant with the USB 3.0 protocol, does not provide enough power for the drive to spin the hard disk fast enough for the data transfer at USB 3.0 speeds. That results in the errors and lost connection.
(2) The USB cables from Western Digital are defective.
So I thought I'd test theory (2) first. I got on Amazon and found a seller for a compatible USB 3.0 cable, ordered it, received it, plugged it in - and the drive works just fine. I selected a folder that had a large amount of data (8.4 Gb) and copied it to my C drive - no problem. I copied it back and forth several times and it always worked (with "blazing speed", I might add - 100 Mb per sec - WHEW!!). I tried different drives - they all worked just like I expected. That seemed to confirm to me that the cables were defective in some way.
I called Western Digital support. The Technical Support person sounded happy to help me. I described the problem to him. The first reply was that the support person put me on hold to discuss it with his supervisor. He came back and thanked me for bringing it to their attention and asked if there was anything else he could do. I said, "Yes - you can replace the cables." I have 7 drives that are still within the warranty period, so I would expect a replacement for at least those drive cables.
After discussing with his supervisor again, he said only one cable could be replaced. I said that was not acceptable. He said it was a problem with the system that would not allow him to process more than one. I said that was not my problem and I expected to get the cables replaced for at least the drives that are in warranty or I would become a Seagate customer. He spoke with his supervisor again and said he could do it. I guess his supervisor must have somehow fixed the problem with the system.
Anyway, he said I would be receiving replacement cables. I asked if they would be the same identical cables which would also not work. He discussed with his supervisor - again - and said I would be receiving y-cables. At that I explained to him that this indicates to me that Western Digital has identified the cause of the problem to be a power issue - that not enough power is being pulled from using just one USB port. He said, yes that was correct.
I asked what I should do when I need a new drive and the market is filled with product that was shipped with the inadequate cables. Am I supposed to just wait until that inventory sells off or should I instead buy Seagate drives... He said I can buy a Western Digital drive and call them right away. They will send a replacement y-cable. He didn't sound very happy at this point.
Note that when I first called Western Digital, the response was to appear like they had never heard of this before and to just blow me off.
After I pressed, the next response was to try to mollify me with just a single replacement cable.
Finally, they essentially admitted that they knew all about this all along and also had a solution that they never offered to me until I pressed hard.
So I still think Western Digital hard drives are among the best. But they have an identified, known, and confirmed defect in the USB 3.0 drive design (really just inadequate cables). Their response is to keep silent about it and hope people don't notice or just put up with it.
Therefore, I would have provided a 5-star rating for the drive, but because of the poor approach to Customer Service I knocked them down a couple of notches.
Shame on you Western Digital!! I place a lot of stock in the Customer Support a company gives, and in the honesty of the company to their customers. My confidence in you as a company is seriously undermined by this. Seagate may not be my provider for my drives at this point, and although I never seriously considered them before, I *AM* considering them seriously now.
Note this, Western Digital: I WAS a very satisfied customer. I continued to purchase drives even though I never posted an evaluation of the drives. Now I have become a somewhat dissatisfied customer and I have taken the time and made the effort to post this evaluation. Think about that...
Top reviews from other countries
- it's 1.8 To and not 2 To but it's the same for all hard drives and it's a pretty high storage capacity
- there is a password protection : good when you're traveling a lot
- the USB 3 works well and is a plus for transfering big files
- the device is very compact, even smaller than my previous 1.5 To drive
- the drive is not protected by any soft/silicone part. Could be an issue for the hard travelers
- the plug on the drive side is thin and looks fragile. No issue after one month of use but will see after extensive use.
In summary, very happy with this drive : fast transfer and seems to be the biggest storage capacity at that time. Looking for a 3 To now :-)