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WD My Passport 1TB Portable External Hard Drive Storage USB 3.0 Black

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Capacity: 1 TB

Color: Black

Compatible Devices	USB 3.0 / Formatted NTFS for Windows XP, Windows Vista, or Windows 7 / Requires reformatting for Mac OS X Leopard or Snow Leopard, or Lion
Brand	Western Digital
Digital Storage Capacity	1 TB
Hardware Interface	USB 3.0

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Sleek compact design with plenty of storage
Ultra-fast data transfers with USB 3.0 interface
Data Transfer Rate on USB up to 5 Gbps
Automatic backup software
Password protection and hardware encryption
2-Year Limited Warranty
Sleek, compact design

There is a newer model of this item:

(Old Model) WD My Passport Ultra 1 TB Portable External USB 3.0 Hard Drive with Auto Backup, Black
$109.99
(13,754)
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		WD 2TB Elements Portable External Hard Drive, USB 3.0 - WDBU6Y0020BBK-WESN	Seagate Portable 1TB External Hard Drive HDD – USB 3.0 for PC, Mac, PS4, & Xbox, 1-year Rescue Service (STGX1000400)	Toshiba (HDTB410XK3AA) Canvio Basics 1TB Portable External Hard Drive USB 3.0, Black	WD 1TB Black My Passport Portable External Hard Drive - USB 3.0 - WDBYNN0010BBK-WESN	WD 1TB WD Elements Portable USB 3.0 Hard Drive Storage (WDBUZG0010BBK-EESN)

Customer Rating	(8642)	(90147)	(63726)	(19051)	(2195)	(2246)
Price	From $129.00	$57.99	$47.99	$46.99	$88.99	$52.90
Sold By	Available from these sellers	Amazon.com	Amazon.com	Amazon.com	HDD Shop	Compumay USA, Inc
Compatible Devices	USB 3.0 / Formatted NTFS for Windows XP, Windows Vista, or Windows 7 / Requires reformatting for Mac OS X Leopard or Snow Leopard, or Lion	Mac, PC	Laptop	Desktop	Desktop, Laptop, Television	Desktop
Digital Storage Capacity	1.0 TB	2 TB	1 TB	1 TB	1 TB	1000.0 GB
File System	NTFS	NTFS	—	NTFS	NTFS	NTFS
Hard Disk Description	Portable	Fast transfer rates When connected to a USB 3.0 port, WD Elements portable storage delivers maximum performance for data transfers. Transfer a full-length HD movie in a fraction of the time it takes with USB 2.0. Performance may vary based on user's hardware and system configuration. USB 3.0 and USB 2.0 compatibility Works seamlessly with the latest USB 3.0 devices and is backward compatible with USB 2.0 devices as well. High capacity in a small enclosure The small, lightweight design offers high-capacity storage, making WD Elements portable storage the ideal companion for consumers who want to take their important files with them. Improve PC performance When your internal drive is almost full your PC slows down. Don't delete files. Free up space on your internal drive by transferring files to your WD Elements and get your PC moving again. WD quality inside and out We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock tolerance and long-term reliability. Then we protect the drive with a durable enclosure designed for style and protection. Formatted for Windows Formatted NTFS and compatible with Windows 10, 8.1 and 7. Reformatting required for other operating systems.	Portable	Portable	Portable	Portable
Hard Disk Size	1 TB	2.00 TB	1 TB	1.0 TB	1 TB	1 TB
Hardware Interface	USB 3.0	USB 3.0	USB 3.0, USB 2.0	USB 3.0	USB 3.0	USB 3.0
Item Dimensions	4.00 x 1.00 x 3.00 inches	4.35 x 3.23 x 0.59 inches	4.60 x 3.15 x 0.58 inches	4.30 x 3.10 x 0.55 inches	4.33 x 3.21 x 0.64 inches	4.40 x 3.20 x 0.60 inches
Item Weight	6.88 ounces	4.66 ounces	6.72 ounces	5.28 ounces	6.00 ounces	4.59 ounces
Memory Storage Capacity	1.00 TB	2000 GB	1 TB	1 TB	1 TB	1
Model Year	2012	2017	—	2018	2016	2013
Size	1 TB	2TB	1TB	1TB	1TB	1 TB

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Product description

Capacity:1 TB | Color:Black

Product Description

My Passport offers up to 1 TB capacity in an amazingly small enclosure. It features ultra-fast USB 3.0 connectivity; compatibility with USB 2.0; automatic, backup software; and password protection and hardware encryption to help protect your files from unauthorized use.

From the Manufacturer

My Passport Portable Hard Drive – Mini drive. Mega capacity. Multi colors.

My Passport offers high capacity in a sleek portable drive. It features ultra-fast USB 3.0 connectivity; automatic, backup software; and password protection and hardware encryption to help protect your files from unauthorized use with plenty of room to store all your files.

Automatic backup
WD's automatic, continuous backup software works quietly in the background to help protect your data using minimal PC resources. Whenever you add or change a file, it's instantly backed up.

High capacity, sleek design
Offering high capacity in a compact drive, My Passport is the ideal companion for anyone with lots of videos, photos, music, and files that they want to help protect and take on the road.

Password protection secures your drive
Use WD Security to set password protection and hardware encryption and protect your files from unauthorized use or access.

Ultra-fast transfer rates

- When connected to a USB 3.0 port, My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer rates.*

*Performance may vary based on user's hardware and system configuration.

USB 3.0 and USB 2.0 compatibility

- With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generation.

Automatic, continuous backup software

- WD's automatic backup software works quietly in the background to help protect your data using minimal PC resources. Whenever you add or change a file, it’s instantly backed up.

WD Security

- WD Security utility allows you to set password protection and hardware encryption for your drive to protect your files from unauthorized use or access.

WD Drive Utilities

- Register your drive, set drive timer, run diagnostics and more using WD Drive Utilities.

USB-powered

- Powered directly from the USB port on your PC. No separate power supply is needed.

WD quality inside and out

- We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock tolerance, and long-term reliability. Then we protect the drive with a durable enclosure designed for style and protection.

Ideal for

Transferring files in blazing fast speed with USB 3.0
Connecting to USB 2.0 devices today and USB 3.0 devices when you're ready
Backing up your files with automatic, continuous backup software
Securing your files from unauthorized access with password protection and hardware encryption
Adding extra storage for your videos, music, photos, and files
Connecting and powering through your USB 3.0 or USB 2.0 interface

What's in the box

Portable hard drive, Automatic backup software, WD Security software, WD Drive Utilities software, USB cable, Quick Install Guide.

Compatibility

Formatted NTFS for Windows XP, Windows Vista, or Windows 7
Requires reformatting for Mac OS X Leopard or Snow Leopard, or Lion
Note: Compatibility may vary depending on user's hardware configuration and operating system.

For more great WD products, visit the Western Digital Store at Amazon.com

Product information

Capacity:1 TB | Color:Black

Technical Details

Collapse all

Other Technical Details

Brand

Western Digital

Series

My Passport

Item model number

WDBBEP0010BBK-NESN

Hardware Platform

PC;Mac

Operating System

Formatted NTFS for Windows XP, Windows Vista, or Windows 7. Requires reformatting for Mac OS X Leopard or Snow Leopard, or Lion

Item Weight

6.9 ounces

Product Dimensions

4 x 1 x 3 inches

Item Dimensions LxWxH

4 x 1 x 3 inches

Color

Black

Computer Memory Type

DDR DRAM

Flash Memory Size

1 TB

Manufacturer

Western Digital

Language:

English

ASIN

B006Y5UV4A

Is Discontinued By Manufacturer

Date First Available

March 20, 2012

Additional Information

Customer Reviews

8,642 ratings

4.4 out of 5 stars

Best Sellers Rank

#985 in External Hard Drives

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

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Important information

Legal Disclaimer

item is BRAND NEW and NEVER BEEN USED but is out of its original packaging.

Customer Questions & Answers

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Customer reviews

5 star		73%
4 star		12%
3 star		5%
2 star		2%
1 star		8%

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Top reviews from the United States

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Tsukiku

1TB of unaccessible data.

Reviewed in the United States on January 14, 2018

Capacity: 1 TBColor: BlackVerified Purchase

I used this to back up all my media--photos, movies, work, etc. I plugged it in only occasionally to transfer my files, and until recently, it would work fine. Suddenly, I can't see or access any of the files. My laptop won't access it, none of the file recovery tools I've tried can recognize it. I'm getting different error messages every time I plug it in. It seems I've suddenly lost all of my photos, music, etc. Google searches return that this appears to be an epidemic among this brand, and there is no fix for most cases. I have never dropped it, I don't leave it permanently connected, I always safely ejected it, I scanned it with antivirus/malware programs each time I used it. It is in perfect physical condition, so this must be a software issue. I don't understand what went wrong, and I am extremely distressed at having lost my data, especially the photos that I do not have copies of because of the huge amount of space they took up.

17 people found this helpful

Helpful

Comment

Tim M.

The device failed and not usable any more - all data is lost

Reviewed in the United States on June 16, 2018

Verified Purchase

I bought WD Passport external hard drive 5 years ago, loaded it with important information and put aside in a safe place.
Until today when I tried to get some documents from it and it was not usable any more because of the "too many bad sectors".
I downloaded the utility from the Western Digital web site to do the drive test - the utility could not even start the test complaining about the
same bad sectors. I gave a call Wester Digital and as soon as they heard about "too many bad sectors", they advised that nothing can be done from their end and basically I have only the option to try and reach out to the data recovery companies. So, all the critical data is lost, the company did not care much and they have nothing to fix the problem with the product they sell. Total trash, the device died on its own even though it was just sitting in my case in the closet. Well, sure, go buy it.

7 people found this helpful

Helpful

Comment

John A. Justin

Don't count on it for backup

Reviewed in the United States on September 21, 2017

Verified Purchase

I purchased this drive 3 years ago. I made a backup image of my laptop once at that time and put the drive away for safe keeping thinking I was all set in case of a laptop HD failure. Yesterday, I wanted to do another image backup of my laptop (second time use in 3 years) and the drive didn't show up in Device Manager on Windows 7. I spent hours Googling what could be wrong. Tried it on another laptop. Changed the cable. No joy. If you're counting on this drive for backup - you could be in for a big surprise.

13 people found this helpful

Helpful

Comment

Marianne or Matt (probably Matt)

Drive Failed after 4 Years of Ownership - WD Hard Drives are not Reliable

Reviewed in the United States on January 3, 2018

Verified Purchase

I had this drive for a few years and took great care of it. Always had it in a protective case (except when using then i'd open the case) and I never unplugged it hastily, always disconnected it correctly. One day I plug the drive in and I hear a few clicks and then hear the drive stop spinning. Tried using different computers, different USB cords.......basically from what i've read and from what computer stores have told me, it's a dead drive and i'd have to pay upwards of 500 dollars to have my data restored. I bought a backup drive to BACK THINGS UP since my computer hard drive wasn't very large. Basically 10 years of photos are gone. I didn't buy the product on Amazon, but I want to spread the word that these drives are trash. I've seen quite a number of Western Digital Drives failing after 3 or so years, and they don't care to fix them since these sell like candy. Bought myself a Toshiba drive and hoping for the best.

11 people found this helpful

Helpful

Comment

Aiken4Moore

Great drive - Faulty USB cable

Reviewed in the United States on January 30, 2013

Over the recent years I have purchased quite a number of these drives. I have a couple of USB 2.0 drives and about 12 of the USB 3.0 drives. They all performed flawlessly with my old computer. I purchased that computer in 2006 before these USB 3.0 drives existed and so the computer had only USB 2.0 ports. All the USB 3.0 drives worked perfectly in the computer with the USB 2.0 ports.

Then in December 2012 I purchased a new computer and it has USB 3.0 ports. I connected a drive and was anticipating the "blazing speed" for file transfers. But there was a problem...

The drive would lose connection and I would get an error message saying that the transfer did not complete and data was lost etc., etc.

I contacted the computer manufacturer and they claimed it was a Western Digital problem. I thought they were just passing the buck, but I did some research and found that there are very many complaints all over the Internet about the Passport USB 3.0 drives losing connections. The descriptions were fairly consistent: it happened most frequently when transferring large amounts of data (such as 2 Gb, for example).

There were two theories:
(1) The Passport drive uses only a single USB connection and therefore it draws all power through that USB port. The USB port, being compliant with the USB 3.0 protocol, does not provide enough power for the drive to spin the hard disk fast enough for the data transfer at USB 3.0 speeds. That results in the errors and lost connection.
(2) The USB cables from Western Digital are defective.

So I thought I'd test theory (2) first. I got on Amazon and found a seller for a compatible USB 3.0 cable, ordered it, received it, plugged it in - and the drive works just fine. I selected a folder that had a large amount of data (8.4 Gb) and copied it to my C drive - no problem. I copied it back and forth several times and it always worked (with "blazing speed", I might add - 100 Mb per sec - WHEW!!). I tried different drives - they all worked just like I expected. That seemed to confirm to me that the cables were defective in some way.

I called Western Digital support. The Technical Support person sounded happy to help me. I described the problem to him. The first reply was that the support person put me on hold to discuss it with his supervisor. He came back and thanked me for bringing it to their attention and asked if there was anything else he could do. I said, "Yes - you can replace the cables." I have 7 drives that are still within the warranty period, so I would expect a replacement for at least those drive cables.

After discussing with his supervisor again, he said only one cable could be replaced. I said that was not acceptable. He said it was a problem with the system that would not allow him to process more than one. I said that was not my problem and I expected to get the cables replaced for at least the drives that are in warranty or I would become a Seagate customer. He spoke with his supervisor again and said he could do it. I guess his supervisor must have somehow fixed the problem with the system.

Anyway, he said I would be receiving replacement cables. I asked if they would be the same identical cables which would also not work. He discussed with his supervisor - again - and said I would be receiving y-cables. At that I explained to him that this indicates to me that Western Digital has identified the cause of the problem to be a power issue - that not enough power is being pulled from using just one USB port. He said, yes that was correct.

I asked what I should do when I need a new drive and the market is filled with product that was shipped with the inadequate cables. Am I supposed to just wait until that inventory sells off or should I instead buy Seagate drives... He said I can buy a Western Digital drive and call them right away. They will send a replacement y-cable. He didn't sound very happy at this point.

Note that when I first called Western Digital, the response was to appear like they had never heard of this before and to just blow me off.
After I pressed, the next response was to try to mollify me with just a single replacement cable.
Finally, they essentially admitted that they knew all about this all along and also had a solution that they never offered to me until I pressed hard.

So I still think Western Digital hard drives are among the best. But they have an identified, known, and confirmed defect in the USB 3.0 drive design (really just inadequate cables). Their response is to keep silent about it and hope people don't notice or just put up with it.

Therefore, I would have provided a 5-star rating for the drive, but because of the poor approach to Customer Service I knocked them down a couple of notches.

Shame on you Western Digital!! I place a lot of stock in the Customer Support a company gives, and in the honesty of the company to their customers. My confidence in you as a company is seriously undermined by this. Seagate may not be my provider for my drives at this point, and although I never seriously considered them before, I *AM* considering them seriously now.

Note this, Western Digital: I WAS a very satisfied customer. I continued to purchase drives even though I never posted an evaluation of the drives. Now I have become a somewhat dissatisfied customer and I have taken the time and made the effort to post this evaluation. Think about that...

1,662 people found this helpful

Helpful

Comment

Kel K.

Doesn't last long

Reviewed in the United States on January 28, 2018

Verified Purchase

I used this to store my late mother's old family photos and family tree files. So this was used maybe once per month, if that. Just under 4 years later, it's now not working. The LED light keeps blinking. Systems (on 2 computers) don't recognize the drive, and the drive blocks any functions on the computers, so say for example you can't open windows explorer. Now I have to come up with money to pay a place to try and retrieve all of my data from the drive, and I had to shell out money for a new drive (this time I went with Seagate). This is the 2nd Western Digital drive that has failed me, when it was hardly used (so it wasn't running all of the time), and for what one pays for electronics, they should last longer!

3 people found this helpful

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Comment

Top reviews from other countries

Mister Jo

Very compact and high storage capacity

Reviewed in the United Kingdom on September 25, 2012

Capacity: 2 TBColor: BlackVerified Purchase

My previous 1.5 To portable hard drive was full (a very good Seagate USB 3) and I was looking for a bigger one. The choice was very limited but I found this WD 2 To in UK (I leave in France). Received it quickly and very easy to use : just plug and play. My comments :
Pros
- it's 1.8 To and not 2 To but it's the same for all hard drives and it's a pretty high storage capacity
- there is a password protection : good when you're traveling a lot
- the USB 3 works well and is a plus for transfering big files
- the device is very compact, even smaller than my previous 1.5 To drive
Cons
- the drive is not protected by any soft/silicone part. Could be an issue for the hard travelers
- the plug on the drive side is thin and looks fragile. No issue after one month of use but will see after extensive use.
In summary, very happy with this drive : fast transfer and seems to be the biggest storage capacity at that time. Looking for a 3 To now :-)

Superscribes

Excellent Piece of Kit

Reviewed in the United Kingdom on April 17, 2013

Capacity: 2 TBColor: BlackVerified Purchase

Does exactly what it's supposed to do and has given me more space when I travel. Easy to install, just follow the instructions, although you'll find with the inbuilt software that you'll need to do upgrades straight away. However, this is no problem, again just follow the instructions.

Cameron

The best at the moment (June 2012)

Reviewed in the United Kingdom on June 3, 2012

Capacity: 2 TBColor: BlackVerified Purchase

I have connected this to my Apple AirPort Extreme to use with the Time Machine Backup feature. I have used this to back up two MacBook Pro's and a MacBook Air. One of the other main reasons I use it for is file sharing between devices on my wireless network. This portable 2TB hard drive handles the workload effortlessly. I am very impressed and I am a perfectionist.

6 people found this helpful

Pedro

Brilliant

Reviewed in the United Kingdom on February 6, 2013

Verified Purchase

Have a problem connecting to main PC but no problem with laptop. Great for shareing video and pics. No brainer for that price

Eoin

Very handy

Reviewed in the United Kingdom on January 2, 2014

Capacity: 2 TBColor: BlackVerified Purchase

Use this with my MBA as on-board storage is limited. Use it to store computer backups and other media heavy files. Great little device and good value, would recommend.

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WD My Passport 1TB Portable External Hard Drive Storage USB 3.0 Black

About this item

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Product description

Product Description

From the Manufacturer

My Passport Portable Hard Drive – Mini drive. Mega capacity. Multi colors.

Ultra-fast transfer rates

USB 3.0 and USB 2.0 compatibility

Automatic, continuous backup software

WD Security

WD Drive Utilities

USB-powered

WD quality inside and out

Ideal for

What's in the box

Compatibility

Product information

Technical Details

Additional Information

Warranty & Support

Feedback

Important information

Legal Disclaimer

Customer reviews

Customer images

Top reviews from the United States

There was a problem filtering reviews right now. Please try again later.

Top reviews from other countries

Exclusive items from our brands