Patterned after Excellence: Pursuing Truth in Work and Life null

4.2 out of 5 stars 22 ratings
ISBN-13: 978-1632992345
ISBN-10: 1632992345
Why is ISBN important?
ISBN
This bar-code number lets you verify that you're getting exactly the right version or edition of a book. The 13-digit and 10-digit formats both work.
Scan an ISBN with your phone
Use the Amazon App to scan ISBNs and compare prices.
Have one to sell?
<Embed>
Loading your book clubs
There was a problem loading your book clubs. Please try again.
Not in a club? Learn more
Amazon book clubs early access

Join or create book clubs

Choose books together

Track your books
Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free.
Used: Very Good | Details
Sold by Paula D, LLC
Condition: Used: Very Good
Access codes and supplements are not guaranteed with used items.
6 used from $6.00
FREE Shipping
Get free shipping
Free 5-8 day shipping within the U.S. when you order $25.00 of eligible items sold or fulfilled by Amazon.
Or get 4-5 business-day shipping on this item for $5.99 . (Prices may vary for AK and HI.)
Learn more about free shipping
on orders over $25.00 shipped by Amazon or get Fast, Free Shipping with Amazon Prime
FREE delivery:
Get free shipping
Free 5-8 day shipping within the U.S. when you order $25.00 of eligible items sold or fulfilled by Amazon.
Or get 4-5 business-day shipping on this item for $5.99 . (Prices may vary for AK and HI.)
Learn more about free shipping
Saturday, March 13 on orders over $25.00 shipped by Amazon. Details
Fastest delivery: Friday, March 12
Order within 14 hrs and 48 mins
Details
In Stock.
Ships from and sold by Amazon.com.
Available at a lower price from other sellers that may not offer free Prime shipping.
7 new from $15.95
Get Fast, Free Shipping with Amazon Prime
FREE delivery:
Get free shipping
Free 5-8 day shipping within the U.S. when you order $25.00 of eligible items sold or fulfilled by Amazon.
Or get 4-5 business-day shipping on this item for $5.99 . (Prices may vary for AK and HI.)
Learn more about free shipping
Sunday, March 14 on orders over $25.00 shipped by Amazon. Details
Fastest delivery: Tuesday, March 9
Order within 20 hrs and 48 mins
Details
Patterned after Excellenc... has been added to your Cart
Available at a lower price from other sellers that may not offer free Prime shipping.

click to open popover

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
    Apple
  • Android
    Android
  • Windows Phone
    Windows Phone
  • Click here to download from Amazon appstore
    Android

To get the free app, enter your mobile phone number.

kcpAppSendButton

Frequently bought together

  • Patterned after Excellence: Pursuing Truth in Work and Life
  • +
  • Pattern for Excellence: Engage Your Team to WOW More Customers
Total price: $37.95
Buy the selected items together

Special offers and product promotions

Editorial Reviews

About the Author

Brigham Dickinson is president of Power Selling Pros and founder of the Power Certification Program, a call-handling training program that holds teams accountable to booking calls and creating Wow! experiences over the phone. Brigham started Power Selling Pros in 2009 when he saw that call handlers needed assistance consistently converting calls to bookings. As a result, Brigham answered the need and created the Power Certifi cation Program to eff ect change in his industry's call centers in the United States, Canada, and Australia. The purpose of the Power Certifi cation Program is to partner with contractors and certify their CSRs to deliver a world-class customer experience. The program guarantees that contractor call-handling teams will book at least 85 percent of their calls and wow more customers. Brigham's company holds teams accountable with a combination of online training, call monitoring, regular one-on-one phone-based coaching, and in-person training-all supported by a vast library of prerecorded calls that showcase best practices.

Product details

  • Publisher : River Grove Books (August 1, 2019)
  • Language : English
  • Paperback : 168 pages
  • ISBN-10 : 1632992345
  • ISBN-13 : 978-1632992345
  • Item Weight : 9.1 ounces
  • Dimensions : 6 x 0.42 x 9 inches
  • Customer Reviews:
    4.2 out of 5 stars 22 ratings

Women's History Month
Celebrate women who led the way. Hear their stories

Customer reviews

4.2 out of 5 stars
4.2 out of 5
22 global ratings
How are ratings calculated?

Top reviews from the United States

Reviewed in the United States on September 24, 2019
Verified Purchase
Reviewed in the United States on September 27, 2019
Verified Purchase
One person found this helpful
Report abuse
Reviewed in the United States on February 3, 2020
Verified Purchase
Reviewed in the United States on November 27, 2019
Verified Purchase
Reviewed in the United States on June 4, 2020
Verified Purchase
Reviewed in the United States on February 9, 2020
Verified Purchase
Reviewed in the United States on November 21, 2019
Reviewed in the United States on October 30, 2019

Top reviews from other countries

Cintya Alejandra
5.0 out of 5 stars Totally worth it!!!
Reviewed in Mexico on February 20, 2021
Verified Purchase