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Peak: How Great Companies Get Their Mojo from Maslow Hardcover – September 21, 2007

4.5 out of 5 stars 82 ratings

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Editorial Reviews

From Publishers Weekly

Despite using the word mojo in the subtitle and citing inspiration he received from 1960s counterculture icon Timothy Leary, this guide to better management isn't for hippies. Yes, Conley started the California boutique hotel chain Joie de Vivre Hospitality with the Phoenix Hotel, once a haven for faded rock stars. And yes, he quotes liberally from rebel CEOs who surf. But Conley's book is packed with thoughtful, instructional stories and advice for entrepreneurs as well as Fortune 500 managers, gleaned from his own experience as well as other business books. At the center of this confessional how-to is psychologist Abraham Maslow's hierarchy of needs, a pyramid that ranks human needs from base to self-actualizing. Used as the basis for employee, customer and stakeholder satisfaction, Conley contends, it can transform a business and its people. Though Stephen Covey and Peter Drucker have looked to Maslow before, Conley describes how using the pyramid saved his company from bankruptcy when the dot-com bubble burst. Conley is most successful when he expresses his ideas in numbered lists rather than the wordy passages that slow down the beginning. On the whole, though, his advice is inspiring and accessible. (Sept.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

When Hotelier Conley was profiled by USA Today as one of its People to watch in 2001, he seemingly could do no wrong. His company, Joie de Vivre Hospitality, which operates a chain of boutique hotels in the San Francisco Bay area, was riding high on the dot-com boom. But then the bubble burst, followed by 9/11 and an industry-wide crisis that hit his upscale business hard. As his world crumbled around him, Conley turned to the writings of psychologist Abraham Moslow for inspiration. In contrast to the darker premises behind Freud's psychoanalysis and B. F. Skinner's behaviorism, Maslow took a more positive approach, seeking to study the best and brightest that human nature has to offer, encouraging an environment of self-actualization that encourages peak experiences. Conley understood that personal transformation and corporate transformation are not all that different, and this story shows not only how Maslow's ideas brought about a resurrection in Conley's business but also how similar mind-sets continue to create growth and a positive work environment at companies such as Google, Netflix, Harley-Davidson, and Apple. Siegfried, David

Product details

  • Publisher ‏ : ‎ Jossey-Bass; 1st edition (September 21, 2007)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 274 pages
  • ISBN-10 ‏ : ‎ 0787988618
  • ISBN-13 ‏ : ‎ 978-0787988616
  • Item Weight ‏ : ‎ 1.09 pounds
  • Dimensions ‏ : ‎ 6.3 x 1.4 x 9 inches
  • Customer Reviews:
    4.5 out of 5 stars 82 ratings

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New York Times bestselling author Chip Conley is the hospitality maverick who helped Airbnb's founders turn their fast-growing tech start-up into a global hospitality brand. In Wisdom@Work: The Making of a Modern Elder he shares his unexpected journey at midlife — from CEO to intern — learning about technology as Airbnb’s Head of Global Hospitality and Strategy, while also mentoring CEO Brian Chesky. Chip is the founder of the Modern Elder Academy, where a new roadmap for midlife is offered at a beautiful oceanfront campus in Baja California Sur, Mexico. He serves on the board of Encore.org and the advisory board for the Stanford Center for Longevity. www.ChipConley.com

Customer reviews

4.5 out of 5 stars
4.5 out of 5
82 global ratings

Top reviews from the United States

Reviewed in the United States 🇺🇸 on October 5, 2013
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Reviewed in the United States 🇺🇸 on October 17, 2007
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Reviewed in the United States 🇺🇸 on June 30, 2011
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Reviewed in the United States 🇺🇸 on July 25, 2010
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Top reviews from other countries

Simon Osborne
4.0 out of 5 stars Great principle, great strategic idea, great story...
Reviewed in the United Kingdom 🇬🇧 on October 11, 2013
Traveller
5.0 out of 5 stars An engaging read
Reviewed in the United Kingdom 🇬🇧 on December 16, 2013
Steve Smith
5.0 out of 5 stars Five Stars
Reviewed in the United Kingdom 🇬🇧 on September 21, 2014
John M Fisher
5.0 out of 5 stars Maslow for the next generation!
Reviewed in the United Kingdom 🇬🇧 on November 11, 2014
One person found this helpful
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Hugh Culver-author Give Me a Break
5.0 out of 5 stars Get to your peak
Reviewed in Canada 🇨🇦 on January 29, 2013