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People Will Talk: The Surprising Science of Reputation Hardcover – November 1, 2011

4.2 out of 5 stars 6 customer reviews

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Product Details

  • Hardcover: 256 pages
  • Publisher: Wiley; 1 edition (November 1, 2011)
  • Language: English
  • ISBN-10: 9780470912355
  • ISBN-13: 978-0470912355
  • ASIN: 0470912359
  • Product Dimensions: 6.5 x 0.9 x 10.1 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #2,027,920 in Books (See Top 100 in Books)

Customer Reviews

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Format: Hardcover Verified Purchase
This is a science book all about the topic of reputation. Reputations are an important reason why humans cooperate. They lubricate reciprocal interactions by allowing creatures to consider a long history of an actor's behaviour towards others before dealing with them. Reputations are largely a product of sophisticated communication mechanisms and so represent something which humans have that most other animals lack.

I've been interested in the science of reputations for a while. In 2009, I made a video titled "universal karma" - which proposed we make more use of reputation systems, to better keep organizations in check, and for many other purposes.

This book is a popular science book covering what scientists know about reputation. The book is brilliant. It's well written, about a very important topic, and covers a good balance of subject areas. The author is evidently very smart, which always helps. Most of the book is devoted to explaining the science, but there are occasional sections about how to use the discoveries to improve the world.

The main message of the sections about how to change the world is that anonymity results in bad behaviour, while traceable identities and surveillance tend to make people behave well.

The book met or exceeded my expectations in practically every area. However, there were a few things I would have like to seen included that were omitted. I was expecting coverage of religious folklore oriented towards reputations. For example, the Hindu concept of Karma, or the idea that as you reap so you will sow. I also would have liked to see a bit of a historical perspective, showing the rise of reputation systems over time. The book does have a chapter about the internet era, and it's a pretty good one. I still wanted more though.
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Format: Hardcover
This is a good book; a really good book (I'm giving it 4 stars only because I'm reserving 5 stars rating for a book that blows my mind).

This is not a "one idea" book (so many books nowadays have a catchy title but their content can be summarised in two pages). This is a substantive work that delivers on its promises. This book discusses the many facets of reputation a layer at a time, backing each point (which are insightful, surprising and some counterintuitive) with scientific research.

If you ever wonder why people provide reviews on Amazon, you should read this book (and if you don't provide reviews, you are freeloading!). If you want to know about the strengths and weaknesses of online reputation, you should read this book. If you think you own your reputation, you should definitely read this book!

The book left me hanging for more on how these ideas can be applied; especially regarding the use of reputations to regulate politicians and bankers. The book only tantalisingly scratched the surfaces in this regard. I'm also very intrigued to learn more about the effects of rumours. However, these are minor gripes (if the author is reading this, something for your next book perhaps?).

Finally, if you have read this far why not rate this review or drop a comment? I would love to know what others think (your rating and comments will help me write better reviews. If everyone pitches in for the social good then everyone benefits; an area that's explored in details in the book).
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Format: Hardcover
This book seems to have potential. The topic is fascinating. Unfortunately, the execution is awful. This is a dry collection of scientific research reports on many tangetial subjects, from fish behavior to 16 month old infants to macaws. It is like a graduate school textbook, not an interesting or integrated story. Animal research cannot always generalized to humans, and artificial very specific studies done on small groups of undergraduate students in controlled environments do not reveal much about general population adults in "real life." (in spite of what some social scientists wish to portray).

Further the book is not very coherent, it just cites one study after another, and what it "found" (in animals, infants or controlled laboratories). I had expected a much richer discussion about the role of reputation in human endeavors. I do not recommend this book unless you are studying for a Ph.D. oral exam.
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