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Peplink Balance 20 Dual-WAN Router

4.4 out of 5 stars 127 customer reviews
| 65 answered questions

Price: $293.91 & FREE Shipping. Details
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2 WAN
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  • Dual-WAN Router (2 WAN) for Power User and Home Office
  • 2x FE WAN ports plus 1x USB WAN port for use with 4G LTE / 3G modem
  • 4-port GE LAN switch
  • 100Mbps throughput
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$293.91 & FREE Shipping. Details In Stock. Ships from and sold by Amazon.com. Gift-wrap available.

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This item: Peplink Balance 20 Dual-WAN Router
Customer Rating 4 out of 5 stars (127) 4 out of 5 stars (245) 3 out of 5 stars (171) 4 out of 5 stars (33)
Price $293.91 $94.44 $115.99 $100.00
Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Amazon.com Amazon.com Amazon.com UTT Technologies Co., Ltd.
Connectivity Technology ethernet Ethernet Ethernet wireless
Data Transfer Rate 100 Megabits Per Second 0.1 Gigabits Per Second 1000 Megabits Per Second 2.4 GHz
Total Lan Ports 4 5 3 4
Wireless Comm Standard Information not provided Information not provided Information not provided 802 11 ABGN
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Product Description

Capacity: 2 WAN

Peplink Balance Multi-WAN Router | Break Internet Bandwidth Limits Easily add Internet links to increase bandwidth. Each Peplink Balance includes 7 advanced load balancing algorithms. Network traffic is distributed to different Internet links to achieve an overall increase of network speed. Simply add low-cost Internet links such as DSL, Cable to your existing network, loading websites will be much faster. Everyone in the network will benefit! Using outbound traffic manager, you can setup rules to route high volume traffic to your faster Internet Links and optimize speed. Get 100% Internet Uptime Peplink Balance Multi-WAN Routers can combine up to 13 Internet connections, allowing you to subscribe to multiple Internet providers for maximum efficiency. Just add your Internet connections and automatic health check will monitor the Internet links status and reroute traffic in case of a link failure. Save Money Instantly! Start saving by cutting your T1 line and other expensive Internet connections. The Peplink Balance Multi-WAN Router switches you to an optimal combination of regular Internet connections such as ADSL and Cable Internet. Your investment will pay for itself. This simple change will dramatically reduce your Internet expenses and increase performance *Specifications are subject to change and vary according to model.

Product Information

Capacity:2 WAN

Technical Details

Collapse all
Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM
Number of USB 3.0 Ports 1
Brand Name Peplink
Item model number BPL-021
Item Weight 2.2 pounds
Product Dimensions 10.2 x 5.2 x 1.4 inches
Item Dimensions L x W x H 10.2 x 5.24 x 1.37 inches
Color Black

Additional Information

ASIN B0042210U6
Customer Reviews
4.4 out of 5 stars 127 customer reviews

4.4 out of 5 stars
Best Sellers Rank #1,151 in Computers & Accessories (See top 100)
#150 in Computers & Accessories > Routers
Shipping Weight 3.3 pounds (View shipping rates and policies)
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available September 6, 2010

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Customer Reviews

Top Customer Reviews

By S. Forest King on November 26, 2008
Size: 2 WAN
I am glad Peplink came out with a low end home user dual wan router. I have tried two other brands and never could get them to work properly. I spent countless hours with settings and on tech support with both of these other noted brands. I plugged the Peplink in to both of my ISPs (one via cable and the backup via dsl) and it works. No fuss, no bothers with an inordinate amount of settings. I have not had a drop since I plugged it in (Cable ISP has been working on lines lately), although there does seem to be an issue with actual bandwith, I am not sure that is the router's fault but might be my cable ISP. I will update this if I find out otherwise.

It would be nice if there were a widget or monitoring method to see the throughput on both connections, but other than that I can't see too much more on how to improve it.

If your connection matters... I would suggest you give this a try. I personally cannot afford to have a disconnect during trading hours.

UPDATE: Also they sell a wireless bridge (Officeport) that you are able to manage from within your browser. They sell it from another company called Pepwave. It was worth getting for me since I was having difficulty connecting my DIR-655 (my previous router) as a bridge. I did not know about the other company and their products until I called the Peplink tech support trying to connect my previous router. Just thought this info might help a prospective purchaser.

UPDATE #2: It's now 06-07-2011 and this router is going strong. No problems whatsoever. I mention this since I came back to the product to link it for a friend who was having connection problems with his ISP.
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Size: 2 WAN Verified Purchase
This review is for the Balance 20 router by Peplink.

I work from my home, and must have reliable Internet access. For the last few years, I have had both a Comcast connection, and an AT&T U-verse connection just for that reason.

Now, I must say that the Comcast connection is superior to the AT&T U-verse connection, so I just left AT&T not connected to my router as a back-up that I could use, by swapping cables, should my Comcast connection go down.

I was recently looking for a dual WAN router, and was reading the reviews for a Linksys box that had multi-WAN capability (the reviews were mostly not positive) when I came across one that mentioned the the reviewer had solved his multi-WAN quest with the Peplink Balance series.

Peplink? Strange name. Never heard of them.

But I read the reviews, which were almost all very positive, and I thought I would try the Balance 20 to see how it works. Well, the other positive reviewers are correct, this box does the job.

However, you must understand that it cannot "bond" your two Internet connections into one big pipe (except in the case of an end-to-end VPN connection). What it can do, is to balance the demand for Internet usage over your two connections.

But it does not just indiscriminately balance the demand between the two connections. In my case, it generally favors my Comcast connection, since it is faster. Only should my Comcast connection get a lot of usage which would make it slower than my AT&T connection, will it then start sending over the U-verse connection. And, if a connection fails, it will, without you noticing, use the other connection.
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Size: 2 WAN
We needed high availability in our home due to us working from home. We had DSL and although it's pretty stable, from time to time the TELCO (a large one in the South) would have outages. When experiencing one of these outages from the TELCO that my local DSL ISP couldn't resolve, the TELCO would take its sweet time getting to the issue; after denying it was them at all. So I added Comcast xFinity cable to go along with my DSL. I am no fan at all of Comcast, but I figure they both can't be down at the same time. Well, at least the odds are low for that scenario.

Having the 2 ISP inputs alleviated the worry of what to do if the DSL was to go down. The problem domain then shifted to my local network. I now had 2 wireless networks set up. The issue is if the DSL goes down, all machines in the house have to then switch to the network with the cable as its WAN. There had to be a better way.

Enter the Pepling 20. Within 20 minutes of receiving this unit, I had the cable on WAN 1 and the DSL on WAN 2 with my wireless router plugged into a LAN port on the Peplink. I set the cable as the priority WAN with the DSL as the failover. It works flawlessly. I disconnected WAN 1 and the router switched to WAN 2, connected via PPPOE, and user never knew the anything happened. I set it up so that I get an email and a text message that the WAN 1 connection went down and that WAN 2 was now connected. High availability at a SOHO cost.

I highly recommend!
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Size: 2 WAN Verified Purchase
I work 10 hours a day from home to a corporation through VPN with a dedicated VOIP phone, WebEx teleconferences, and more. I need reliable Internet. I now have 2 Providers and the Balance 20 Dual-WAN router. I am PC savvy, though in no way an IT admin level person. The product has performed flawlessly and the entire house has seen a significant improvement in wired and wireless internet performance. During setup I had an issue with MS Outlook thru VPN not working. Product Support is here in the US and the 2 support gentlemen were very skilled, patient, and relentless in getting to the bottom of my issue, which ultimately required a configuration change from one of my providers - not in the peplink.

I work in marketing for a very large high-tech company selling very expensive test and measurement equipment to engineers. I know the value of customer service can make or break loyalty. Peplink gets it, too. Though they are not the most common "name" in routers, I'm now recommending folks give them a look.
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