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A Perfect Mess: The Hidden Benefits of Disorder - How Crammed Closets, Cluttered Offices, and on-the-Fly Planning Make the World a Better Place Hardcover – January 3, 2007

4.0 4.0 out of 5 stars 119 ratings

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Ever since Einstein's study of Brownian Motion, scientists have understood that a little disorder can actually make systems more effective. But most people still shun disorder-or suffer guilt over the mess they can't avoid. No longer!With a spectacular array of true stories and case studies of the hidden benefits of mess,A Perfect Mess overturns the accepted wisdom that tight schedules, organization, neatness, and consistency are the keys to success. Drawing on examples from business, parenting, cooking, the war on terrorism, retail, and even the meteoric career of Arnold Schwarzenegger, coauthors Abrahmson and Freedman demonstrate that moderately messy systems use resources more efficiently, yield better solutions, and are harder to break than neat ones.Applying this idea on scales both large (government, society) and small (desktops, garages), A Perfect Mess uncovers all the ways messiness can trump neatness, and will help you assess the right amount of disorder for any system. Whether it's your company's management plan or your hallway closet that bedevils you, this book will show you why to say yes to mess.

From Publishers Weekly

The premise of this pop business book should generate reader goodwill—who won't appreciate being told that her messy desk is "perfect"? But despite their convincing defense of sloppy workstations, Columbia management professor Abrahamson (Change Without Pain) and author Freedman (Corps Business, etc.) squander their reader's indulgence by the end. Their thesis is solid enough: that organizational efforts tend to close off systems to random, unplanned influences that might lead to breakthroughs. But too many of the book's vaguely counterintuitive examples—to cite just one, that Ultimate Fighting is actually less injurious than boxing—stray from the central theme, giving their argument a shapeless, meandering feel. The authors prefer sprawling Los Angeles to fastidiously designed Paris and natural landscaping to lawns, decry clutter consultants, tight scheduling and "the bias towards neatness programmed into most of us." Noting that "organizations can be messy in highly useful ways," they urge companies to scrap long-term strategic planning, make contracts flexible and relinquish control over some processes. The advice is good and the arguments intriguing, and the book will probably be widely cited by those who have always resented neatniks. Too bad it's, well, such a mess. (Jan.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

Flying utterly in the face of conventional wisdom, the authors turn the world of organization on its head to examine how messy systems can be more effective than highly organized ones. Neatness for its own sake, they say, not only has hidden costs in terms of man-hours that could be spent doing other work but it turns out that the highly touted advantages may not even exist. More loosely defined, moderately disorganized people and businesses seem to be more efficient, more robust, and more creative than the obsessively neat. As examples, the authors cite a hardware store crammed to the gills with every sort of product in seemingly disorganized fashion that does twice the business of the "neat" one down the block; a grade school where the students are allowed random access to learning materials with no structured lessons, and no discipline problems; and the seemingly chaotic life of Arnold Schwarzenegger, who refuses to make appointments and sees everyone on the fly. The chronically messy will revel in the anecdotes but may need to skip the terminology. David Siegfried
Copyright © American Library Association. All rights reserved

About the Author

David H. Freedman is the author of three books, and is a business and science journalist who has written for The Atlantic Monthly, Newsweek, and Wired, among others. He lives in Massachusetts.

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Product details

  • Publisher ‏ : ‎ Little, Brown and Company; First Edition (January 3, 2007)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 336 pages
  • ISBN-10 ‏ : ‎ 0316114758
  • ISBN-13 ‏ : ‎ 978-0316114752
  • Item Weight ‏ : ‎ 1.05 pounds
  • Dimensions ‏ : ‎ 5.75 x 1 x 8.25 inches
  • Customer Reviews:
    4.0 4.0 out of 5 stars 119 ratings

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