Top positive review
2 people found this helpful
Book helped me in the workplace, continues to do so
on January 4, 2017
This book goes over almost every situation in which you'll need to deal with difficult people in a work-related setting. I truly enjoyed the example phrases, and the author does an awesome job walking you through every awkward and sticky situation you could imagine.
As someone raised in a much more reserved, aloof family than what most are used to, I needed this book just to survive in the workplace. It has definitely delivered, and I find myself going to it whenver I need some advice or examples. It is that specific of a book.
Definitely worth the read.