- Series: Perfect Phrases Series
- Paperback: 250 pages
- Publisher: McGraw-Hill; 1 edition (November 11, 2002)
- Language: English
- ISBN-10: 007140838X
- ISBN-13: 978-0071408387
- Product Dimensions: 5 x 0.4 x 8 inches
- Shipping Weight: 7.2 ounces
- Average Customer Review: 48 customer reviews
- Amazon Best Sellers Rank: #95,843 in Books (See Top 100 in Books)
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Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance 1st Edition
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From the Back Cover
Writing Performance Reviews is as Easy as Looking Up the Right Phrase!
Finding the right words to assess and describe your employees' performance is an important--and time consuming--exercise for any manager. Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases that you can use to describe any employee's performance in 74 different skill areas. The phrases are grouped into five employee performance levels:
- Exceeds expectations
- Meets expectations
- Needs improvement
You can use these phrases to:
- Craft a carefully worded and accurate assessment
- Document behaviors and accomplishments
- Specify areas of excellence or poor performance
- Guide and develop promising workers
- Make the entire review process more productive for yourself, your organization, and those who report to you
Complete with a step-by-step primer on how to plan, conduct, and write a performance appraisal, Perfect Phrases for Performance Reviews is an indispensable resource for managers who want to write fair, accurate reviews that help every employee become more productive.
About the Author
Douglas Max is Managing Director of LR Communications, a firm that conducts on-site seminars in writing and presentation skills.
Robert Bacal is an author of Managing Performance and The Complete Idiot's Guide to Consulting and other books dealing with human resources issues.
Top customer reviews
The book has three sections. Part one establishes the context for performance feedback, outlining goal setting, documenting performance, and conducting a performance review that is effective and within legal guidelines. The second part contains several sample forms that can be used to capture performance review discussions with employees. The bulk of the book is in part three. It contains brief phrases a manager could use to describe performance that is Outstanding, Exceeds Expectations, Meets Expectations, Needs Improvement, or is Unacceptable. Separate phrase sets are provided for a broad range of competencies and job skills.
This is a good resource for less-experienced managers who either have trouble finding concise ways to communicate about performance or who prefer specific examples of feedback rather than more abstract guidance.
I have made this book available to all our organization's supervisors and I have only received back positive comments.