About the Author
Mackenzie Kyle has more than 25 years’ experience in operations and process improvement, and he has provided specific assistance in everything from strategic planning to performance management to managing projects. He focuses on assisting clients with identifying and implementing strategic change and improving team performance, providing a unique approach that bridges the gap between theory and practical application of technique.
He has worked in a variety of industries including manufacturing, transportation, telecommunications, as well as the public sector and internationally in the United States, Australia, New Zealand and Asia. His first book, Making It Happen: A Non-technical Guide to Project Management, has sold more than 40,000 copies. He lives in Vancouver.