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Personality Predictors: Your Ultimate Guide to Better Relationships and Success in Life (Black & White version) Paperback – December 17, 2013
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I received this book as Christmas gift from a friend of the author who read it and found that it was useful as a new approach to dealing with his customers complaints and understanding how to resolve issues with difficult people since we work in Customer Relations. It was easy to get through and understanding personality types will be helpful.