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Petnet SmartFeeder Automatic Pet Feeding from Smartphone, Black
- Compatible with Apple iOS and Android
- Manage feeding times, portion sizes, and have your pet's food delivered to your door
- Newly enhanced components with increased durability
- App Features: Remote and scheduled feedings, portion management, food delivery notifications
- Device Features: 5-7 lbs of food capacity, machine washable hopper and stainless steel bowl, rechargeable backup battery
- Food Compatibility: Portion Sizes: 1/16 - 1 1/2 cups, Kibble Sizes: dry food 1/8" - 5/8" in diameter, works best with round kibble
- Connection: Wi-Fi connection 2.4 Ghz
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We believe the best nutrition for your pet is personalized. Petnet will help you make intelligent decisions when it comes to your pet's food -- bringing you joy while keeping your pets healthy and happy. The SmartFeeder will help you manage feeding times, portion sizes, proper ingredients, and have your pet's food delivered right to your doorstep.
From the Manufacturer
SmartFeeder lets you set feeding times and programs itself to dispense your pet's ideal food portion, so you can put an end to overfeeding.
Choosing the right food for your pet can be confusing. SmartFeeder matches your pet with the ideal food recipe to ensure your pet is properly fed.
SmartFeeder monitors how much food supply you have in your home and ships more when you're running low.
Our goal is to simplify your life by delivering your pet's ideal food directly to your doorstep. We'll help you make intelligent decisions when it comes to your pet's food -- bringing you joy while keeping your pets healthy and happy.
Describe your product in 3 words.
Smarter pet feeding.
Where did you get the inspiration for your product?
Petnet was born out of our love for our pets and the passion for how best to improve their lives. SmartFeeder does this by providing proper and consistent nutrition that will have both immediate and long lasting effects to their health and wellbeing.
What differentiates your product from similar products out there?
The SmartFeeder is truly “smart.” It uses sensors, learning software, the power of the cloud, the world’s largest pet food database, and your smartphone to learn and understand your pet’s nutritional needs. It then uses this information to match your pet to the perfect portion and ideal ingredients specific to your pet’s age, weight, level of activity and breed. You can control the SmartFeeder from anywhere in the world. Using your smartphone, you can manage feeding times, portion sizes, food recipes, and receive notifications about feedings, battery life and much more. And of course, since everyone dreads going to the store to buy food, the SmartFeeder even has your pet’s food delivered right to your doorstep.
Tell us about the best and most challenging parts of the creation process.
The most challenging part of the creation process was to truly understand the everyday problems pet owners face when feeding their pets and design a simple to use solution to address those problems. We discovered that this came down to three things: portion control, compatible ingredients, and food delivery. For most pet owners, it’s nearly impossible to understand the food labels on a pet food bag and to then ensure that particular formula addresses your pet’s nutritional needs. And of course, the age old question “how much am I supposed to feed my pet?”. The answers to these questions are not obvious and often take a lot of time and research to figure out. Our goal at Petnet was to design a feeder that addressed portion control specific to your pet, matched your pet with the right ingredients, and eliminated the hassle of having to run to the store to buy food. In the end, we reached our goal and simplified feeding for everyone.
If you are a seller for this product, would you like to suggest updates through seller support?
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This item Petnet SmartFeeder Automatic Pet Feeding from Smartphone, Black
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|Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Item Dimensions||12.6 x 22 x 12.3 in||10.34 x 13.33 x 15.85 in||3.74 x 2.13 x 3.31 in||8.27 x 10.63 x 15.94 in|
Top Customer Reviews
Before purchasing the SmartFeeder, I had tried using the PetSafe 2-Meal Automatic Pet Feeder, but my cats were quickly able to learn how to open it and so its timer function was worthless. Despite my cats' ingenuity in figuring out how to open the PetSafe 2-Meal Automatic Pet Feeder, they will not use their paws to pull down the food from the top of the SmartFeeder's bowl for whatever reason.
If Petnet would redesign the SmartFeeder so that it is slightly taller with a steeper slope for the bowl I would gladly pay $150 for another one of these units. I have two cats and initially bought one SmartFeeder with the intent of buying another if the first one worked well, but until Petnet fixes the angle of the bowl I am going hold off on making another purchase. This is a basic design flaw that Petnet should have caught before moving to mass production. As is discussed the video I’ve uploaded, Petnet needs to increase the angle of the bowl by *at least* 15 degrees in order for it to be compatible with all shapes and sizes of pet food.
What seems like a great idea and an amazing IoT innovation is actually just another example of a startup that let scope creep get the best of them. I purchased a PetNet in August and it worked fantastically for seven months. I told friends about it. I felt okay going on long trips away from home knowing that if all else failed the PetNet had not.
That was until March when suddenly my tiny cat start wheezing and gagging while walking around rather sluggishly. We flew into a panic not sure what was happening until suddenly she coughed up a long piece of black rubber. There aren't a lot of things in the house with rubber and we spent a week trying to figure out where the heck it came from. Then one day my boyfriend discovered more long pieces of rubber in the bowl of the PetNet. We were convinced that it came from their Blue Buffalo food and started sifting through the rest of the bag. It was when we finally cleared the feeder and looked inside that we noticed the wheel that moves food from the funnel to the bowl had chunks of rubber tearing off. Keep in mind the machine was only 7 months old. Not even a year. I barely consider that a trial period given the price tag on the thing. At this point we shut the thing down, took pictures, and immediately contacted the company to let them know.
This is where the customer service proved to be stunningly awful. My first message was sent March 13 and they replied rather quickly asking if I could ship the device back to them and then offered to refund the cost of the machine. This seemed like a perfect solution and I was still willing to maybe consider another one down the road. I promptly shipped the device back and gave them my details. I sent follow-up emails in April, May, and June and was given the runaround the first two months until finally they completely stopped responding. Still no refund, still no action. I also now have no device. From watching their Support Twitter and the reviews on here it seems I am not alone in dealing with their terrible customer service.
Do yourself and your cats a favor and don't bother wasting your money on this product.
As soon as I saw the PetNet on Targets smart home video I ordered one. I am very impressed on build quality and engineering level. The unit arrived about 1.5weeks later in a tall box. The foam is very protective and actually very hard to separate. A+ for packing this. After opening the box the unit comes in 5 pieces. 1) Bowl, 2) Hopper, 3) Lid, 4) main unit, 5) Steel dish. It is very easily assembled with great instructions. Setting up the unit with your smart phone is easy and took less than 5 minutes. My dog was confused by this new machine but quick accepted it as it feeds him.
- Internal Battery incase power fails
- Remote monitoring
- Wish hopper was slightly bigger.
I have had the unit for almost a month and a surprise package came. Im not sure if this is something that they offer from Amazon when you buy this or only when you buy it on their website, but they sent me a resupply of my food. Ive been watching the feeder and it was not low but I took the bag of food and it perfectly filled up the machine. Their website talks about helping you find the best food for your pet. I have not found out this feature and wrote their support to find out more. So far the machine has been great and had no jamming.
Most Recent Customer Reviews
- patience, detailed explanation of their current offering
- happy to share their product roadmap and...Read more