Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
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As always, Phelps Media Group and Phelps Sports are on the cutting edge! Since I'm rarely able to be at these equestrian events in person, having this feature is especially important and exciting to me. Thank you, Phelps!