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Philips HeartStart Home Defibrillator (AED)

4.7 out of 5 stars 158 customer reviews
| 58 answered questions
About the Product
  • Reliably runs daily self-tests for readiness
  • Cardiac arrest strikes, heartstart gives you the power to help save a life
  • Safely delivers a shock only if needed
  • This item is not for sale in Catalina Island
  • This item is not for sale in Catalina Island
Special Shipping Information: Due to federal and international regulations, this product can only be shipped within the continental United States.

Frequently Bought Together

  • Philips HeartStart Home Defibrillator (AED)
  • +
  • Pediatric, Infant, Child Pads OnSite & Home AED
  • +
  • Philips Adult SMART Pads Cartridge M5071A
Total price: $1,363.03
Buy the selected items together

Product Description

Product Description


The Philips HeartStart Home Defibrillator. It's the latest in essential safety equipment. Fire extinguishers. Seat belts. Airbags. Home security systems. All essential safety equipment to protect yourself and your loved ones. You know they are there, silently standing by, just in case. They give you peace of mind so that you can focus on life's good things.

Step 1: After calling 911, grab HeartStart and place it next to the victim. Pull the green handle to begin the automated voice instructions.

Step 2: Remove clothing from the patient's torso. Cut clothing if needed. It is important that the patient's chest is bare.

Step 3: Peel open the protective cover and take out the white adhesive pads.

Step 4: Look closely at the pictures on the white adhesive pads. Follow the voice instructions to remove the pads from the yellow plastic liner and place exactly as shown in the pictures on the victim's chest.

Step 5: Once the pads are in place, HeartStart will automatically analyze the victim's heart rhythm and determine if a shock is needed. If a shock is required, press the flashing orange button to deliver the shock. Do not touch the patient until you are instructed that it is safe to do so.

Step 6: If needed, begin CPR. Press the flashing blue button for step-by-step CPR coaching. Continue to follow HeartStart's instructions until professional emergency responders arrive.

The Philips HeartStart Home Defibrillator: It's the latest in essential safety equipment. See the Heartstart video. You can also take a product tour.

Be prepared for the unexpected.
When sudden cardiac arrest (SCA) strikes, the electrical system of the heart short circuits, causing the heart to quiver rather than pump in a normal rhythm. It typically results in the abnormal heart rhythm know as ventricular fibrillation (VF). It usually happens without warning and the majority of people have no previously recognized symptoms of heart disease. And it most often happens at home. For the best chance of survival from SCA caused by VF, a defibrillator should be used within 5 minutes. Yet, less than 1 in 20 people survive largely because a defibrillator does not arrive in time.

Just as seat belts or airbags do not save every life in a traffic accident, a defibrillator will not save every person who suffers a sudden cardiac arrest. Yet many lives could be saved if more people could be reached more quickly.

HeartStart was designed with you in mind.
That's why we created the HeartStart Home Defibrillator. This award-winning safety equipment has been designed so that virtually anyone can use it to help save the life of a person who suffers a sudden cardiac arrest.

Clear, calm voice instructions talk you through each step. HeartStart senses and adapts the instructions based on your actions. Using sophisticated technology, HeartStart quickly decides whether a shock is necessary. It is designed to only deliver a shock if needed. It will even coach you through the steps of CPR.

Like other essential safety equipment, you buy HeartStart hoping that you never have to use it. Yet in that moment you need it, HeartStart must be ready. It performs comprehensive daily self-tests. You can check its status at a glance. Virtually no maintenance is required.

Who should have a HeartStart?
Anyone who wants a safer home.

Consider the other essential safety equipment you own to protect your loved ones in case of an emergency. Fire extinguishers. Seat belts. Airbags. Now consider the likelihood of needing this equipment.

HeartStart Home Defibrillator Contents:

  • Philips HeartStart Home Defibrillator
  • Red carry case with 911/EMS card
  • Adult SMART Pads cartridge* (lasts 2 years)
  • Battery (lasts 4 years)
  • Training video
  • Free discount coupons for CPR training at American Heart Association, American Red Cross or Medic First Aid
  • 5-year warranty

*The Infant/Child pads cartridge is sold separately, and available by prescription only. Contact Philips at 1-866-333-4246 for more information or to order.

A Support Program Enrollment Card is also included. By enrolling in this free program, you will have access to a range of services, including:

  • Important notifications about HeartStart
  • Customer service*
  • Periodic accessory reminders
  • Post-use counseling*
*These services are available to all HeartStart owners.
Philips will send you a free Fast Response Kit (over $40 value) for enrolling in the Support Program.

Consider these things before your purchase:

  • If you have questions or concerns about your health, or an existing medical condition, please talk with your doctor. A defibrillator does not take the place of seeking medical care.
  • You cannot use the HeartStart to treat yourself.
  • Users may need to perform CPR.
  • Responding to cardiac arrest may require you to kneel.
  • Voice instructions and enclosed materials are in English.
  • HeartStart provides audible and visible indicators when maintenance is required.

Indications for Use: HeartStart is used to treat victims of sudden cardiac arrest (SCA) who are not responsive and not breathing normally. If in doubt, apply the pads. The HeartStart treats the most common cause of SCA by delivering a shock to the heart. Use HeartStart and CPR, as needed, until emergency professionals arrive.

If you have concerns about your health or an existing medical condition, please talk to your doctor. A defibrillator is not a replacement for seeking medical care.

Product Details

  • Product Dimensions: 11 x 7 x 9 inches ; 5 pounds
  • Shipping Weight: 5 pounds (View shipping rates and policies)
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
  • ASIN: B00064CED6
  • UPC: 753182615684 850633000089
  • Item model number: 861284
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (158 customer reviews)
  • Amazon Best Sellers Rank: #21,300 in Health & Personal Care (See Top 100 in Health & Personal Care)
  • Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

We have 2 of these in our office. Two weeks ago an employee had a heart attack. Someone started CPR and I hooked up the the AED. After 5 shocks the womens heart restarted and she started breathing on her own. The ambulance response time was more than 10 minutes. (This is faster than average in NYC) Without the AED this 40 year old women would be dead. Two weeks later she is back at work.

The device is very simple to use. The most important thing is to avoid panic. And don't give up, keep at it until the ambulance arrives.
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I have taught CPR for almost 35 years and currently head up an American Heart Association Training Center. My instructors have had access to the top 4 AED trainers for over 5 years, but every one of them prefers to use the Philips Medical Heartstart. The other trainers gather dust. The Philips line of AEDs began as HeartStream in the late 1990s and were the first on the market with FDA-approved biphasic (2 directional) shocks, first to put AEDs on airplanes (American Airlines), first with FDA-approved Pediatric Pads,the first and currently only AED officially approved by the American Dental Association, and the first to be able to be purchased without a doctor's prescription. And considering that just a few years ago, AEDs cost almost $5000, the price makes it a steal! If you have a loved one in your home with a heart condition, this is the device for you! Be aware that no device guarantees success, and this machine will not help a heart attack, but it is the best chance for someone who experiences a Sudden Cardiac Arrest (complete heart stoppage). But if you buy it, please also take the time to get trained in its use by attending a HeartSaver AED training course - use of an AED is only 1 of 4 links in the AHA "Chain of Survival". You can find a course near you by going on the American Heart Association Webpage and locating a Training Center or Training Site near you, or call Philips Customer Service.
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I'm concerned that some reviews here seem to indicate that AEDs require a license or other specialized training to use. Most states require that users take an approved CPR class that includes AED training. Most CPR classes today offer this additional training. If you are concerned, call your local ambulance or fire department. They should have good information about the requirements (if any) in your area.

AEDs save lives. They are very, very easy to use. They should be in every home and office in the United States. They are made to be virtually "idiot-proof." It is EXTREMELY unlikely that you could shock someone that didn't need to be shocked. They walk you through just what to do in a cardiac arrest emergency.

I have been a career paramedic for nearly a decade. I have managed dozens of cardiac arrests. Of the very few "saves" we have had, almost all of them involved the use of an AED before we arrived. CPR is important, but it's been overrated by TV. The #1 goal when the heart stops -- whether you're in the operating room, emergency room, in an ambulance, or lying on your living room floor -- is to defibrillate that heart in an attempt to get it to beat normally again.

An accepted statistic is that the chances of survival decrease by about 10% for every minute the patient is without a pulse. In most places, you're lucky if you can get an ambulance crew into your home in under 8-10 minutes. Factor in the time it takes you to realize what's going on and to call 911. You do the math. Even with CPR, without an AED it's just about hopeless.

This is a good product. Anyone who can afford it should purchase it for better peace of mind. You should also take a CPR class and familiarize yourself with the unit.
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It is irresponsible for people that do not know about this, to post in your site any opinion about something as important as sudden death. There are two people in your site (both of them signing as EMTs), saying that an AED is not so important to prevent sudden death.

I am a cardiologist and have been training people in Emergency Cardiac Care for years now and can say that they are absolutely wrong. I have no relation with any AED manufacturer and all of the FDA approved ones are good.

VF and VT are the cause of most sudden cardiac deaths. About 80% of people who dies suddenly have this arrythmia as the main cause. Just in the US, every year die more people of VF or VT than of car accidents, house fires, breast cancer and prostate cancer together.

This does not mean that to have a HeartStart AED in your home is as good as controling risk factors or going to a hospital if you have chest pain or shortness of breath. But, if someone in your home has a heart condition you can save them with an AED if you act in the first 8 minutes after cardiac arrest. The AED is a very effective device if used well. You should also learn CPR but, without defibrillation, the chance of surviving is a lot less.

In places like O'Hare Airport in Chicago they save about one person every two weeks using defibrillators. No one can affirm that all AEDs WILL save lives. But they could. It is not indicated for everyone but, for someone who can spend $1500 and have a heart condition that make them prone to sudden death, this device can be a very justificable spending.
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