Top critical review
2 people found this helpful
the cleaning unit quit working within six months
on August 9, 2014
The razor shaves well. I have tried a foil razor in the past and did not like it for my face. I have had several Philips three head razors in the past and they all worked better for me than the foil. This one has been better than all previous. I can get a close shave without having to push the stubble up with my free hand like I always have in the past with other razors. However, the cleaning unit quit working within six months. I wasn't sure what was wrong and thought it might be something I had done (user error) until I read other reviews that described exactly my problem. Others that have attempted to get Philips to stand behind the failed cleaning unit have been very dissatisfied. So I guess I'm just going to forget it and rinse the blades under the faucet. Very disappointed and will definitely reconsider brands for my next purchase. $100+ for a razor should yield a high quality product. My previous Philips had an excellent cleaning system. The really lousy part of this issue is the cleaning system is the only way to charge the razor by just placing it in a stand. I've had razors in the past that had small convenient charging stands. I wish they had included one with this razor.
9/15/14 Update to the review: I was cleaning out my bath vanity and found the small separate charging stand that DOES come with this razor. I must have discarded it upon opening because I intended on always using the cleaning unit to clean and charge. So there is a small separate stand that the charging wire plugs into and then the razor sits on the stand. I still won't change the rating though because the cost is too high and part of it is for the cleaning unit that doesn't work.