Top critical review
35 people found this helpful
Not as pictured...NOT ORIGINAL FORMULA
on January 22, 2014
Please beware...if you are/were a regular user of Phisoderm ORIGINAL FORMULA, please be aware that this is not it. I purchased this product solely based on the photo showing that it was the original formula, only to find out when I received it that they swapped it with the new formula. I called the Mentholatum company and they no longer make the original formula. They have now added a moisturizer to the product plus 3 additional ingredients. I have now used this product for one week and my face is flaming red, so obviously I cannot tolerate the addition of the moisturizer. When I called Mentholatum, I was told that they are getting numerous complaints and that those complaints are being forwarded to the quality control division. I am hoping that with enough complaints from consumers like me who are not able to use the new product, that our original formula will be back on the market.
Meantime, while looking at the reviews, be sure to check the date of the review. Anything prior to late 2012 is in regards to the Original formula which was wonderful.
I expect that eventually Amazon will update the picture to represent the true product, in the meantime...if you are looking for the original formula, do not buy.