Top critical review
12 people found this helpful
Frayed and Ripped with first wash
on December 23, 2011
I purchased this towel after reading tons of reviews. I wanted something cute, soft, and durable for my baby girl, due to arrive any day now. I purchased this particular towel because I thought the elephant hood was adorable and because the product had gotten positive reviews. As with any baby item, to prepare for use, I washed the towel on the gentle cycle with a "free and clear" detergent and dried it on low heat. The towel became frayed and ripped in many locations.
So, I was forced to return the towel. To Amazon and the retailer's credit, I was given a full refund (shipping included) with no hassles. Customer service was great, but the product was not. Extremely adorable, but fell apart even before use. I'm not sure if I just got the "lemon," but beware.