Top positive review
3 people found this helpful
Errors when trying to initiate Bluetooth (the bluetooth doesn't work)
on September 20, 2016
This is not a paid review, and I just wanted to share my experience. I purchased this radio and installed it the same day. The first thing I noticed was how great it sounded even through my factory speakers. I'm not entirely down on the radio, and I'm sure if I wanted to use this radio its just fine. The lighting scheme seems nice, but I don't really care about that. It instantly paired with my meta access steering wheel control adapter. I mean, its a nice radio, but the bluetooth isnt working. If you are buying this radio because of the bluetooth hands free phone capabilities (like me), keep looking. I can explain, so let my pain save you time and money. There is a common issue with these radios where the bluetooth circuit is bad right out of the box (check crutchfield) for "Error 10" with these radios. I am only reviewing the radio here but I should mention Pioneer's customer service as well.
The Pioneer customer service didn't even try to help me, they asked me if I purchased it from an authorized seller. I told them Amazon, and they were interested to hear who the seller on amazon was. I told the customer service folk's which store sold me the radio, and it turns out that they are not on the authorized seller list at Pioneer. That fact renders the warranty null and void, so I can neither get it fixed, nor get it replaced.
I will conclude this by mentioning that Its not a bad radio for 40 bucks cheaper if the bluetooth is going to be funky. But for my 110 dollars it is not a good radio. The radio doesn't live up to the expectations listed on the box, and I didn't get what I paid for. So I gave a three star review and it can potentially be upgraded if; firmware updates can fix my bluetooth issues, the seller offers to send me a tested unit which is guaranteed to work, or I get a reasonable amount knocked off of the original price.
I am currently in email conversation with the seller, and I will not mention their name here until I see how they handle this issue. But you can bet I will be back to let everyone know who it is, and whether or not they helped me remedy this situation.