http://www.avsforum . com/avs-vb/showthread.php?t=947053 (delete spaces before and after the ".")
Also today, we have a follow-up for you on one other Blu-ray issue. Some of you may recall that a few months ago, viewers reported a framing problem with a few scenes in Disney's Pirates of the Caribbean: The Curse of the Black Pearl Blu-ray Disc. Disney has apparently corrected the problem in production, so future copies going into stores will feature the correct framing (we'll try to find out if there's a way to identify corrected copies by the packaging - UPC number variation or something). In the meantime, if you have a copy with the mis-framed footage, you will SOON be able to call the studio's Blu-ray customer service hotline at 1-800-723-4763 (U.S.) or 1-800-877-2843 (Canada) to arrange an exchange. Don't call quite yet - we'll let you know when the fixed discs are ready. Just know that Disney has been working on the problem, and a solution will be available to you all shortly.
Update: 12/18/2007: Edit: Disney is now asking that you email them at disneyinfo@disneyhelp . com (delete spaces before and after the ".") with your full name, address, disc UPC #, and phone number.
Source: http://www.blu-ray . com/news/?id=759 (delete spaces before and after the ".")