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The Pivot Point: Success in Organizational Change Paperback – August 1, 2012
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-Jim VandeHei, Executive Editor and Co-Founder, POLITICO
About the Author
She is currently an Assistant Professorial Lecturer in the Department of Organizational Science and Communications within the Columbian School of Arts and Sciences at The George Washington University.
Dr. James D. Grady (Sr.) has practiced Oral and Maxillofacial Surgery in Auburn/Opelika, Alabama since completing his residency at the University of North Carolina at Chapel Hill in 1974. He and his daughter have worked together extensively over the past 7 years to extend the original Model of Organizational Loss of Effectiveness and to develop a validated LOE Index to quantitatively measure and track the nature and intensity of employee reaction to organizational change initiatives.
Drs. Grady are often asked to consult with internal or external change agents on issues of planning, implementing, and modifying employee reactions to change. They speak frequently at various industry conferences, and have authored professional publications on change and related subjects both in the United States and Abroad.
Top Customer Reviews
I like The Pivot Point for its unique perspective on the group and individual psychology associated with organizational change. Victoria and James’s point of view is deeply rooted in decades of sound academic research and refined by real world experiences. Not only did we find their assertions compelling, they matched our decades of group and individual observations and experiences.
The Pivot Point also provides methods for better dealing with these psychological challenges of change. The book prescribes implementable methods to address both the group and individual resistance factor in a constructive manner that is respectful of organizational personnel while at the same time progressive of the needed change. In some instances, however, change tools such as change readiness surveys appeared to lack the detail necessary to be immediately implementable and instead would require the services of Drs. Grady’s organization to complete. I would have preferred to have had the book be more complete in these areas.
The Pivot Point provides a refreshingly new perspective on making effective organizational change that is well aligned with the philosophies espoused by StrategyDriven. For this reason, The Pivot Point is a StrategyDriven recommended read.
All the Best,
We all have heard it around the water cooler at the office, at lunch, or after work, a colleague who is frustrated with their job, doesn't want to engage in their work anymore, takes "mental health days", etc. All of these are individual symptoms of resistance to change. When enough employees feel resistance you see issues like increased absenteeism and turnover or decreased morale and productivity.
The Loss of Effectiveness Index is the tool an organization can use to identify these issues and address them before they become organizational issues.
Everyone will be able to identify with at least one or two of the characters in the book and understand what is truly at the center of resistance to change: people.
A great breakthrough in change management!
Most Recent Customer Reviews
Really enjoyed the concepts about change in this book but the presentation took some getting used to. Read morePublished 19 months ago by AmazonArcher
Drs. Grady posit upon an idea that, once explained, makes one wonder why nobody has ever said this before. Read morePublished on October 2, 2013 by Eric Schwarz
Light nice book however, do not buy it if you expect a revelation of the secret of managing organizational changes successfully.Published on June 6, 2013 by Laura