- Series: Learning in Doing: Social, Cognitive and Computational Perspectives
- Paperback: 220 pages
- Publisher: Cambridge University Press (December 25, 1987)
- Language: English
- ISBN-10: 0521337399
- ISBN-13: 978-0521337397
- Product Dimensions: 5.4 x 0.9 x 8.5 inches
- Shipping Weight: 12.6 ounces
- Average Customer Review: 6 customer reviews
- Amazon Best Sellers Rank: #1,621,515 in Books (See Top 100 in Books)
Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your mobile phone number.
Plans and Situated Actions: The Problem of Human-Machine Communication (Learning in Doing: Social, Cognitive and Computational Perspectives)
Use the Amazon App to scan ISBNs and compare prices.
Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime.
If you're a seller, Fulfillment by Amazon can help you increase your sales. We invite you to learn more about Fulfillment by Amazon .
There is a newer edition of this item:
"Children of Blood and Bone"
Tomi Adeyemi conjures a stunning world of dark magic and danger in her West African-inspired fantasy debut. Learn more
Customers who viewed this item also viewed
Customers who bought this item also bought
What other items do customers buy after viewing this item?
"Plans and Situated Actions is a substantive book. It has somthing important to say both to designers of interactive computer systems and to cognitive scientists who wish to understand communication either between people or between people and machines." Contemporary Psychology
"...a genuine pleasure to see a book that makes a real contribution to cognitive science by way of an anthropological analysis of interaction." American Anthropologist
A compelling case for the re-examination of interface design models is presented by this text's assertion that human behavior is not taken into account in the planning model generally favored by artificial intelligence.
Author interviews, book reviews, editors picks, and more. Read it now
Top customer reviews
There was a problem filtering reviews right now. Please try again later.
This book doesn't tell you how to "do" very much - it's not a step-by-step method book. This is a mix of theory and method that will force the engaged reader to reflect on his/her own work.
This book stands as perhaps the best example of a socio-cognitive analysis of technology, and is therefore correctly treated as fundamental in HCI and related fields. For a researcher who is interested in the relationship between technology and people, or technology and the world, this is a must-read. AI and HCI stumble into each other frequently, but this is a book for both audiences.
As for the debate of plans vs. situated action, well, to some extent I find it irrelevant. Suchman never claims that plans don't exist or are unimportant. Even if your work is completely plan-oriented - say, AI planning (e.g. path planning), you should read this book - it will challenge some of your assumptions, and force you to grapple with problems that exist when technology interacts with the world.
That having been said, this is not an introductory reader on HCI, AI, or any other topic. Suchman's terse language frustrates even some very intelligent grad students and PhD's, and again, this book is deep. It's a book that has challenged me as I've read and re-read it over the years, and I treasure it.
Ought to be a classic. The fact that it isn't widely known, particularly in contemporary sociology, is something of a travesty.
. Absolute certainty is impossible and the quest for it is costly and futile. Instead of trying to overcome the uncertainty that is in the world, the system designer should embrace it and use it as a tool to solve the problems that it creates.
This is a book that should be read by anyone who has set the task for themselves of developing any system that must function in an uncertain environment. In short this is a book that should be read by anyone who is developing a system that will have to function within the real world
That said, I think this book is reasonably accessible, and certainly more so than has been suggested by some reviewers. Suchman was writing to counter a prevalent mindset in the AI community of the time. Basically, Chapters 2 and 3 set up a technical and philosophical strawman (human action as the execution of plans), Chapters 4 and 5 provide an explanation of some necessary theoretical background, and the rest is an analysis of interaction in the context of these theories that serves to knock down the strawman. It's fairly hard to have a more clear and logical organization than that. There's no part of that organization that could be left out and still have the book make sense.
Furthermore, by comparison, the theoretical parts of this book should be easier for the uninitiated to read than are Garfinkel's writings on ethnomethodology (or most CA writings by almost anyone). They may or may not do justice to those ideas, but that's a separate question. And for someone with any background at all in these areas (though as suggested by other reviewers, this does not include a huge number of people), this book should be a very straightforward read.
The bottom line for me is that this book (like Paul Dourish's "Where the Action Is") is an interdisciplinary gem that has the potential to change how you think about how people approach technology. There aren't that many books for which that can be said.
Most recent customer reviews
Keep in mind that the title of the book is Plans and Situated Actions: The Problem of Human...Read more