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Plantronics 80057-11 CT14 Cordless Headset Phone, Black
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- DECT 6.0 (1.9 GHz) wireless technology limits interference from wireless networks and home appliances during calls for superior sound and range of up to 300 feet
- Noise-canceling microphone blocks out background noise for enhanced sound clarity
- Convertible headset design can be worn either over-the-head or over-the-ear
- Dial pad offers up to 10 hours talk time or 8 days standby on a single charge
- Integrated belt/clothing clip offers hands-free convenience, One-year limited warranty. Please Note: Kindly refer the User Manual before use.
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- Size (LWH): 9.45 inches, 4.33 inches, 9.45 inches
- Weight: 1.46 pounds
- Minimum Rated Talk Time: 10 hours
- Minimum Rated Standby Time: 192 hours
- Battery Type: Lithium Ion
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|Item Dimensions||4.33 x 9.45 x 9.45 in||6.5 x 7.1 x 6.5 in||6 x 7 x 10 in||2.1 x 5.65 x 7.13 in|
|Item Weight||1.46 lbs||1.83 lbs||1.55 lbs||—|
Ideal for home and small-office use, the CT14 DECT 6.0 cordless headset phone offers enhanced sound quality and DECT 6.0 wireless technology for an interference-free wireless range of up to 300 feet. The CT14 relies on the DECT 6.0 frequency (1.9 GHz) for all communications, giving you a roaming range of up to 300 feet and significantly better reception when compared to standard 2.4 or 5.8 GHz cordless phone systems. The DECT 6.0 frequency is used exclusively for voice communication applications, which means that wireless networks or home appliances such as microwaves will not interfere with your calls. With the enhanced range and clarity that DECT 6.0 offers, the CT14 gives you the freedom to move about your house or office without compromising on call quality. Thanks to its flexible mouthpiece, which lets you position it precisely where you need, the CT14 will give you the professional-class sound quality you require. And its noise-canceling microphone transmits your voice clearly without the background noise that a busy home or small office can produce. The CT14 features a 2-in-1 convertible style headset that gives you the option of wearing it either over-the-head or over-the-ear. You may want the comfort and stability for long calls or conferencing that the over-the-head style offers, and when it's time to switch, simply disconnect the headband, attach the ear loop, and wear the headset over your ear. Either way, you get a comfortable fit that is designed for all-day use.
From the Manufacturer
From the Manufacturer With high-performance technologies for range and sound clarity, including DECT 6.0 wireless technology and a noise canceling microphone, the Plantronics CT14 DECT 6.0 Cordless Headset Phone is the ideal hands-free phone solution for the home or small business. A convertible headset that can be worn over the head or over the ear, a wearable dial pad that offers up to 300 feet of range and 10 hours of continuous talk time on a single charge, a 70-entry phone book, and a 30-entry caller ID memory give the CT14 all the hands-free calling features your busy life and work demand.
The compact dial pad features a backlit LCD display, built-in caller ID memory, and a 70 number phonebook. View larger.
2-in-1 design lets you select the wearing style that's most comfortable. View larger.
With the CT14, you no longer have to decide between finishing that home office chore or taking that important call. Relying on the DECT 6.0 frequency (1.9 GHz) for all communications, the CT14 offers a roaming range of up to 300 feet and significantly better reception when compared to standard 2.4 or 5.8 GHz cordless phone systems.
This added performance allows you to stay in range of your calls as you roam throughout your home. And because DECT 6.0 is used exclusively for voice communication applications, wireless networks and home appliances such as microwaves will not interfere with your calls.
And by registering up to six dial pads to one base, you can get intercom and conferencing options--a great feature for multistory homes and large offices. The CT14 headset also features a flexible mouthpiece that can be positioned precisely where you need it, while its noise-canceling microphone transmits your voice clearly without the background noise that a busy home or workplace can produce.
Versatile Headset Design and Convenient Dial Pad Features for All-Day Use
The CT14 features a 2-in-1 convertible-style headset, giving you the option of wearing it either over the head for long calls or conferencing, or over the ear. Either way, you get a comfortable fit that is designed for all-day use.
With an integrated belt/clothing clip that allows you roam away from your desk during your calls, the ultra-compact dial pad is also designed for all-day wear. The dial pad conveniently puts controls for volume, mute, one-touch voice mail, and more within easy reach. It also offers several standard telephone functions, such as call waiting (requires a separate subscription through your telephone service provider) and redial.
The dial pad also includes an easy-to-read backlit LCD caller ID display, a built-in memory that stores up to 30 caller ID numbers, and a built-in phonebook for up to 70 contacts. This dial pad offers up to 10 hours of talk time and 8 days of standby on a single charge, giving you the ability to talk all day.
The CT14 is backed by a one-year limited warranty.
What's in the Box
Dial pad with belt clip, headset, and charging station with built-in headset stand, telephone cable, AC power adapter, user guide.
With up to 10 hours of talk time and 8 days of standby, you can roam all day on a single charge.
Top Customer Reviews
One characteristic I am pleased to see included is that it is possible to chain dial from recorded numbers in the "phonebook." Thus, when I use a calling card with a 1-800 access number I can then access the PIN in the phonebook to have that dialed as well, followed by the number of the person I am calling. With some other telephones, after you have used the "phonebook" and the call is in progress, the directory scrolling keys change to a different function (e.g. volume) and all the remaining numbers must be dialed by hand.
A negative thing I have to say about the CT14 is that there is a higher level of background noise than I am accustomed to, which I suspect (but do not know for sure) is an inherent part of the DECT 6.0 technology which uses a single frequency band for both sides of the conversation, and uses time division duplex. So, digitally, a lot is going on behind the scenes, and I think I am hearing digital artifacts. This is mitigated somewhat because there is ample volume. So the volume can be turned down, which reduces the background noise, while still being able to hear the person on the other side. At some point I may compare to another DECT 6.0 telephone, or attempt to see what Plantronics has on this issue. (Update: I called Plantronics and a very pleasant rep assured me that the background noise I am hearing is not normal. The background should be quiet. He gave me an RMA number to send back the telephone for a replacement, but before I do that I am going to try the telephone someplace else. It is possible there is some sort of electrical interference unique to my house. Now that I finally have this telephone, I am very reluctant to part with it for any length of time. I really like it.)
Earlier complaints regarding the predecessor CT12 concerned interference with Wi-Fi networks, and it seems clear that is not a problem with the CT14. The CT14 operates on a different frequency band (1920-1930 MHz versus 2400-2500 MHz), and that is an advertised feature of the CT14.
Update December 4, 2011: After 2-1/2 years the CT14 remains my favorite telephone, although I am currently doing without it due to a second failure of the headset cord, and am waiting for a possible replacement from Panasonic. Thus the cord on the headset is definitely a weak link in this design where, with flexing eventually either the person at the other end can't hear you, or you can't hear the other person. This happens even though I am careful, and something I do not experience with my CS10 at the office, which is still going strong after perhaps 7 to 10 years, despite being a discontinued model, and despite being used much more than my CT14 at home. My point is that Panasonic evidently has taken shortcuts with the design of the headset cord for the CT14 compared to the CS10. The headset itself sounds very good, up until the time the cord fails. (At least one time I was able to get a replacement headset directly from Panasonic through a cumbersome process on their website for less than a "Spare M170 Headset CT14" from amazon.com; currently waiting to see price and availability now that my first replacement has failed, like the original.)
Regarding the background noise issue, that has never been resolved. The replacement telephone Plantronics sent had exactly the same problem, and my last letter to them (in June of 2009) has apparently been ignored. Until I am convinced otherwise, I will assume the background noise is a design issue, and something that a person just has to live with.
Plantronics has made an excellent name for itself in the cordless headset phone market with innovative products and customer service/technical support which is second to none in my opinion. Unfortunately, the Plantronics CT14 disappointed me in the two most important areas- sound quality and the comfort of the headset.
Even though Plantronics CT14 uses a DECT 6.0 system which is supposed to block out audio interferences, I found the phone to have a constant, low level background noise with intermittent snaps and crackles. I would rate the CT14's sound quality as mediocre. By comparison, the older CT12 is has superior sound quality with interference present only when I was near a microwave that was on.
The headset supplied with the CT14 can be used in two ways- over the ear and over the head. I initially tried using the over the ear configuration. Quite frankly, I couldn't stand it. It hung off my ear in an extremely loose fashion with the microphone coming to rest under my chin and the headset just flopped around. I then switched configurations to "over the head" with an attached band which sits on top of the head- this is how I have used the CT12 for six years. Although the CT14 over the head configuration is very stable I was very disappointed to find that it is so tight that my ear begins to hurt after about thirty minutes. In comparison, I can use my old Plantronics CT12 over the head apparatus for many hours with no discomfort at all. Maybe the CT14's over the head headset needs breaking in and will loosen up with time, but I doubt this. No break in period was necessary for the CT12. I have taken the headset from my old CT12 and put it on the CT14. That solved the comfort issue but it doesn't speak very well for this product.
In conclusion, the CT14 seems to be a step backward from its predecessor, the CT12. However, for someone who has no experience with the previous model- the CT12- the CT14 would probably get a higher rating than I am giving it. Sound quality is very subjective and others may find the CT14's sound quality to be just fine. My problem is that I have a previous Plantronics cordless headset phone to compare the sound to, thus the criticism. ThePlantronics CT14 does have a much improved and wonderful variety of features and it is just so liberating to have a cordless handset phone. Since beginning use with the CT12 in 2003, I have often said to those with conventional phones that once you experience a hands free cordless telephone in your home, there is no going back to a regular phone where you have to use your hands (or worse yet, your shoulder) to hold the phone. I can talk on the CT14 while working with my computer and I can walk around my home with no restrictions while not straining my neck or hands. It is definitely an addictive experience. Also on a positive note, the CT14 has excellent battery life, a terrific manual, the telephone unit is small and very portable (you can slip it in your pocket or use the attached belt clip) and overall it is very easy to use. Even though I'm disappointed in some ways with the CT14, I would still purchase another Plantronics cordless headset phone in the future as I do believe Plantronics is the best brand on the market.
Pros: Headset works great. People tell me I sound great on calls - just as though I were holding a handset. Headset is also very comfortable and fits two ways depending on preference - ear-only ("Bluetooth" style) and headband-style, for those of us less secure using only an earpiece! I have walked all over my house and the headset has not lost connectivity with the base - no buzzing, humming, etc. - works exactly as I had hoped. The phone itself clips to my belt and is small/light enough to clip to a lapel as well (although it does drag it down).
Cons: Because the phone itself is so small, the buttons are tiny and require definite pressure to press! That's actually good, though, because when the phone is clipped to your belt you don't want buttons accidentally being pressed and making noise on the call (or ending it!) - very little chance of that happening. If you've hit a certain age, you will definitely need your glasses to dial a number, etc. because the writing on the small buttons is smaller still, but for me this hasn't been a problem - just something to be aware of.
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