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Plantronics BackBeat GO 410 Wireless Headphones, Active Noise Canceling Earbuds, Graphite

3.8 3.8 out of 5 stars 452 ratings
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Brand Plantronics
Color Graphite
Ear Placement In Ear
Form Factor Two-ear
Noise Control Active Noise Cancellation

About this item

  • COMFORTABLE DESIGN: Bluetooth headphones with a small and lightweight design sit flush with your ears for a discreet and comfortable listening experience, especially with travel pillows.
  • NOISE CANCELING HEADPHONES: Accessible through the BackBeat FIT app, dual-mode active noise canceling provides clear audio in high- and low-noise environments.
  • LONG LASTING BATTERY: Bluetooth headphones have up to 8 hours of wireless listening with ANC and up to 10 hours of wireless listening without ANC.
  • PATENT-PENDING MAGNETIC SMART SENSORS: When latched, patent-pending magnetic smart sensors conserve battery life by automatically turning off ANC and disconnecting your earbuds from your Bluetooth device
  • IN-FLIGHT CABLE: Patent-pending dual-use cable makes it easy to change your USB charging cable into a 3.5 mm cable for corded listening until you can recharge your earbuds
Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.

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Customer reviews

3.8 out of 5 stars
3.8 out of 5
452 global ratings

Customers say

Customers like the comfort of the headphones. They mention that they are very comfortable and stay secure around their neck when they're in motion. They also appreciate the ergonomics and decent noise-cancelling at this price. Customers are also satisfied with value. However, some customers dislike connectivity, and battery. Opinions are mixed on sound quality, performance, quality, and the battery life.

AI-generated from the text of customer reviews

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ComfortValueSound qualityPerformanceQualityBattery lifeConnectivityBattery
22 customers mention "Comfort"19 positive3 negative

Customers like the comfort of the headphones. They mention that they are very comfortable, stay secure around your neck when you're in motion, and have amazing ergonomics. Some say that the fit and finish is very good, and that they didn't have any comfort issues listening throughout multiple 4-5 hour flights.

"...The Plantronics fit my ear much better and give a better seal. Comfortable. No problems paring. No problem losing the left side...." Read more

"Likes:-Very comfortable to wear, you can easily forget you have them on.-Ear tips fit well, plenty of options included-Sound is OK...." Read more

"Design - Excellent. They fit well and have a great magnet feature that allows you to put them to sleep. The fit and finish is very good...." Read more

"...Well, they are. Amazing ergonomics and decent noise-cancelling at this price means a huge tradeoff somewhere...." Read more

17 customers mention "Value"13 positive4 negative

Customers like the value of the headphones. They mention it's decent for the price, works well, and has noise cancellation for a reasonable price.

"...I had to return them. Other than that i would say they are great for the price...." Read more

"...Overall they're good value, but for me as an iPhone user in particular, I would like to have gone back for a 2nd pair of BeatsX instead of these." Read more

"...ANC for this price tag is remarkable, I liked it, it is very noticeable in a randomly noisy places...." Read more

"...Drives me nuts.Verdict:For $100, they're pretty pricey (to me), but the good ANC makes them worth it...." Read more

75 customers mention "Sound quality"40 positive35 negative

Customers are mixed about the sound quality of the headphones. Some mention that the sound is good, but there is a disturbing midrange. They appreciate the good noise cancellation without a bulky headset. However, others say that they are disappointed with the sound dampening, noise cancellation, and audio goes dead. They also dislike that the highs are shrill and piercing.

"Great sound quality on these, excellent battery life, and virtually impossible to lose. We've two pair in the household...." Read more

"...At random times when having ANC on High setting the right earbud started making loud whiny noise. I had to return them...." Read more

"...Bluetooth connects (2 different phones) - info voice is loud and clear - phone says calls and media enabled. Silence...." Read more

"...I was surprised by how well they do noise cancelling as earbuds and I suspect they'd be better if I played with the sizes of tips...." Read more

36 customers mention "Performance"12 positive24 negative

Customers are mixed about the performance of the headphones. Some mention that they work fine, while others say that they stopped working in less than a month of use.

"...It's barely noticeable, slightly dims low freqs, does nothing to high freqs...." Read more

"...•Auto-off is handy.•Worked great with audio books.•ANC combined with earplugs that seal well has worked for my needs...." Read more

"...Not great at all for phone conversations- use these for music only! The app allows you to change the noise cancellation and sound quality...." Read more

"...I couldn’t physically listen to them for very long and they were essentially unusable...." Read more

34 customers mention "Quality"20 positive14 negative

Customers are mixed about the quality of the earbuds. Some mention that they are pretty decent earphones, with fine sound quality and noise cancelling. However, others say that the quality is subpar, not as good as they hoped, and that the product was defective on arrival.

"First three days or so was quite impressed with ANC and sound quality...." Read more

"General feedback - Average sound and mic. Good battery life. Poor durability.CONS--..." Read more

"...They've always been extremely reliable and the battery has lasted quite well...." Read more

"...-Ability to listen to a wired connection is great-ANC is OK. Again, for $100 completely acceptable...." Read more

22 customers mention "Battery life"14 positive8 negative

Customers are mixed about the battery life of the headphones. Some mention that it has good battery life and sound quality, while others say that it drained within minutes, has a short life expectancy, and stopped charging after less than a year.

"Great sound quality on these, excellent battery life, and virtually impossible to lose. We've two pair in the household...." Read more

"...Charge head set and shows fully and charged and then battery is drained within minutes. Again tried the suggested reset and did not work...." Read more

"...They've always been extremely reliable and the battery has lasted quite well...." Read more

"General feedback - Average sound and mic. Good battery life. Poor durability.CONS--..." Read more

19 customers mention "Connectivity"4 positive15 negative

Customers are dissatisfied with the connectivity of the headphones. They say that it fails to connect properly after 2 days of use, the speaker phone doesn't connect properly, and the headphones won't stay connected to their computer or phone for long. They also say that the Bluetooth doesn'repeatly disconnect from their phone. Some customers also mention that the headphones don't work as wireless anymore as the battery does not get charged properly.

"...But haven't fallen out yet.•Yes, there is a connection delay. Might miss a couple of words at the start of a video. Meh...." Read more

"...I use them with a tv and with an iPad and there is definite latency...." Read more

"...They don't connect as fast to iPhones as the BeatsX, which is annoying; this is exacerbated by the fact they do go on standby..." Read more

"...-The app is good, a must have (see dislikes)-Easy setup, just turn it on and go-Ability to listen to a wired connection is great..." Read more

14 customers mention "Battery"0 positive14 negative

Customers are dissatisfied with the battery of the headphones. They mention that it won't power off, it turns off randomly after 5 months of ownership, and that the earbuds are no longer able to turn on. Some say that the device stopped charging 1 day after the return window.

"...for the neck portion has started to come off, & it’s a nuisance to turn them off & on...." Read more

"Earlier I wrote that the battery wouldn't charge ended up being the power cord wasn't plugging in right change it . Now it works fine...." Read more

"...It now spontaneously adjusts the volume up, and will not turn off...." Read more

"...The main issue is that my device stopped charging 1 day after the return window!..." Read more

Easy pairing, fits nice, and great sound quality
4 out of 5 stars
Easy pairing, fits nice, and great sound quality
This is my first time using Plantronics headphones and I was actually pleasantly surprised. I'm very picky with my earphones because I've got small ear holes so the buds constantly fall out when I'm running or even moving around. To my surprise, these earphones fit me very well and I have a nice secure fit that I don't get with all earphones. The active noise canceling is good but definitely not as good as my Bose. That being said, my Bose is a full headset and not an earphone. For its size, it has amazing active noise cancellation. Overall, I think the sound quality is very good and comparable to other name brand earphones I've owned but at times it can feel a little shallow or flat. However, it's not bad enough that it's a big complaint. Battery life is very good and although I haven't timed it, I have no reason to doubt the 10 hour battery life.Overall I'm very happy with the device. It's not perfect but very close to it and I'm just happy that it fits in my ears without falling out. I highly recommend.
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Top reviews from the United States

Matthew Leeds
5.0 out of 5 stars Can't lose ear buds if you never get them
Reviewed in the United States on May 19, 2024
Verified Purchase
Great sound quality on these, excellent battery life, and virtually impossible to lose. We've two pair in the household. The price is 1/4 of the original price making these an even better value.
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Just Falcon
4.0 out of 5 stars Moderately good work or autism ANC, moderately priced.
Reviewed in the United States on April 20, 2022
Verified Purchase
EDIT: At one+ year: They all (4 pair) malfunction the same way after about a year. You can turn them on and off - but volume and 'play' (same button as off/on) don't work. Bluetooth connects (2 different phones) - info voice is loud and clear - phone says calls and media enabled. Silence. But they are averaging at least one charge a day.

Original review: After 2 months alternating 2 pairs for 12 hrs a day.

Cons: Reset was difficult when suddenly failing to connect properly after 2 days of use, nearly returned it.
•Lack of accurate sound quality could exacerbate noise processing disorders if used as the only device long term. But reasonable for audiobooks and phone calls.
•Earplugs could definitely use an extra stablizing spur. But haven't fallen out yet.
•Yes, there is a connection delay. Might miss a couple of words at the start of a video. Meh. •Plugs are a bit big for sleeping or tight safety helmets, but seeing as they work for noise cancelling, I'll work around it.
•Not water resistant.

Pros: I LOVE neck style leashed buds, the flexiband is more stable than expected when at work. And you can't lose a bud.
•Price means I can wear one, charge one, all day.
•Auto-off is handy.
•Worked great with audio books.
•ANC combined with earplugs that seal well has worked for my needs.
•Blocking substantial traffic and machinery sounds was better than expected.
•Especially good at dampening moderate crowd noises, background discussions, and high pitched electronic sounds.
•Surprisingly good at blocking distracting intermittent 'chirping' sounds on my job.

No ANC in-ear plugs I've used (Including Bose) block all sounds. That's not how ANC works. You need over ear plus ANC for industrial use.

Definately recommend for better communications in a crowd, and autism use.

I'll buy again.
One person found this helpful
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Margus
5.0 out of 5 stars Very good sound and ANC but i had to return them
Reviewed in the United States on May 1, 2019
Verified Purchase
My headphones were brilliant until i stepped into an airplane. At random times when having ANC on High setting the right earbud started making loud whiny noise. I had to return them. Other than that i would say they are great for the price. They are as good at cancelling noise out as the Sennheiser PXC550 over-ears i bougth after these.

Great plus is also the fact that they can be used while they are charging and plugged in to a 3.5mm port.
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Santiago Castellanos
1.0 out of 5 stars Not working after airplane use
Reviewed in the United States on May 7, 2019
Verified Purchase
First three days or so was quite impressed with ANC and sound quality. Then used them in a plane - no idea if that had anything to do, read a similar review here - and they started doing a disgusting hiss in the right earbud. It gradually became permanent, even with no music or calls. When listening to music it is impossible not to hear the hiss on high tones - after a while it gave me a headache. So disappointed, I bought these after reading best-in-class review in Wirecutter, then turned back here and found that so many people have had problems! In addition - these may be in the low end of ANC headsets, but they are still $130!! A lot of money for a piece that one cannot really use. Will return
One person found this helpful
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R. Chamberlain
3.0 out of 5 stars Noise cancellation not good.
Reviewed in the United States on October 1, 2020
Verified Purchase
This from a 73 year old with normal, moderate hearing loss that sometimes makes it difficult to distinguish voice from background noise. I use earphones only to listen to voice podcasts while hiking and biking, rarely listen to music.

I tried two "in-ear" sets first, one Sony and one JBL. Both gave poor seals in my ear, allowing background noise to seep in. I believe that was because the larger size of the main unit prevented the actual bud from fully penetrating the ear canal. Maybe I've got a small ear? If I pressed hard on the in-ear units, all was good. I also had trouble with both in-ear units paring (took several attempts), and the left ear of the JBL kept dying.

The Plantronics fit my ear much better and give a better seal. Comfortable. No problems paring. No problem losing the left side. However, I'm very dissapointed in the noise cancellation. It's barely noticeable, slightly dims low freqs, does nothing to high freqs. To test, I sat 3 feet in front of the Bose speakers on my desktop computer (quiet room), and played various Youtube "background noise" videos. Hiking on a busy trail, I could clearly hear the jabbering of others as they passed.
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Chris B
5.0 out of 5 stars Really Quite Good
Reviewed in the United States on May 19, 2020
Verified Purchase
I've owned and enjoyed Plantronics wireless headphones before. They've always been extremely reliable and the battery has lasted quite well. I can't say how long these batteries will last over time, but right now, they are giving above average performance. I was surprised by how well they do noise cancelling as earbuds and I suspect they'd be better if I played with the sizes of tips. I don't need that kind of noise cancelling currently, but if I can ever get in the air again, I'll let you know. The wireless sound quality has improved over all the previous models I've owned, but wireless still has a ways to go. I use them with a tv and with an iPad and there is definite latency. Not as bad as some wireless headphones I've used, but I don't believe there's much that can be done about it. After a while, you stop watching their lips move and get on with it. Sitting away from the tv helps. :D.
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Paul Sliz
2.0 out of 5 stars Only lasted 10 months.
Reviewed in the United States on July 20, 2023
Verified Purchase
General feedback - Average sound and mic. Good battery life. Poor durability.
CONS--
Tracking down whether there is even a warranty was difficult at best.
Poor durability lasting only 10 months with one ear bud dying.
Support wanting to send a replacement model which was half the price and poor reviews at that.
I will not buy products from Plantronics or it's present owner Poly
Rubber ear covers are not standard and only one vendor overseas had them to replace .
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Top reviews from other countries

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Jeff
2.0 out of 5 stars ALL THE ABOVE FEATURES MATTER
Reviewed in Canada on October 5, 2020
Verified Purchase
NOT IMPRESSED
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Felipe Robledo
5.0 out of 5 stars Justo lo que buscaba
Reviewed in Mexico on June 17, 2019
Verified Purchase
Cumple completamente con todas mis necesidades de esparcimiento, deporte, comunicación y trabajo. Los puedo llevar a todos lados y la batería dura tranquilamente mis horas de uso. Además trae adaptadores para diferentes tamaños de oídos. Por fin puedo usar unos "earbuds" cómodos sin sentir molestia a los pocos minutos.
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Alexander
3.0 out of 5 stars Goed geluid, maar vreemde piep wanneer geen muziek wordt afgespeeld
Reviewed in the Netherlands on May 22, 2020
Verified Purchase
Ik gebruik redelijk vaak een headset, van het werk een Jabra Evolve 65, of anders de bedrade oortjes die bij mijn Galaxy S9 zaten.
De Jabra heeft prima geluid, maar ik ben niet zo'n fan van de over-ear headphones, nog los ervan dat ik het geen gezicht vindt. Het geluid ervan is wel super om te bellen en prima acceptabel om muziek te luisteren.
Toch ben ik dus meer een in-ear fan. Ik zag losse draadloze oortjes niet zitten. Ik zie mezelf er al steeds 1 kwijt raken. Ik had gekeken naar de Jabra elite 75t, omdat ik dus goede ervaringen heb met de Jabra van mijn werk. Maar las in reviews dat je niet met "maar" 1 oortje in kon luisteren. Dit is nou juist wat ik vaak doe op de fiets (om ook het verkeer nog te kunnen horen). Dus na de Jabra toch maar verder gaan zoeken naar wat anders.
Via wat reviews kwam ik op deze Plantronics uit. Het "koord" om de nek is ideaal, bediening is simpel en voor de hand liggend, en het is fijn dat de oortjes uitschakelen als je ze met de magneetjes tegen elkaar aan "plakt".
Toch heeft deze set ook een paar nadeeltjes:
Na aanzetten, voor inschakelen van je muziek zit er een soort gekke hoge piep in de headset, niet hard, maar hij is er wel. Zodra de muziek aan gaat, word deze "overstemd" door de muziek, dus niets aan de hand.
De kwaliteit van een telefoongesprek vind ik acceptabel, maar niet super. De Jabra die ik heb is hier veel beter (voor mij, ik weet niet hoe de andere kant van de lijn er over denkt, maar heb nog geen klachten gehad).
Verder heeft de set "active" noise cancelling. Het zal vast iets doen. Misschien in een vliegtuig, waar het geluid meer een constante brom is, maar de TV die in de woonkamer aan stond, werd er zeker niet door weggefilterd.
De geluidskwaliteit van muziek is wel super, dus dat is het grote pluspunt van deze headset, een mooie diepe bas. Maar verder heeft deze set dus ook duidelijk nog wat verbeterpunten.
Bij de concurrent (die hem overigens niet kon leveren), kwam ik op deze headset uit na wat filteren op onder andere goed draagcomfort. Het indien van de oordopjes is af en toe wat gevoelig, tegen het pijnlijke aan. Maar als ze eenmaal zitten, is het eigenlijk wel prima en ik ben ze nog nooit kwijt geraakt.
Al met al, hou ik hem, maar het is niet een headset die ik nou echt zou aanraden.
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kumar kaljayee
5.0 out of 5 stars Mid Range ANC Product
Reviewed in India on September 12, 2019
Verified Purchase
Nice sounding light weight, ANC works only 70% (high)
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Ernest Companys
5.0 out of 5 stars Buena calidad de mi voz en las llamadas
Reviewed in Spain on June 9, 2019
Verified Purchase
Iba buscando unos auriculares que sobretodo tuviesen buena calidad de sonido en las llamadas (tanto lo que yo escuchara, como especialmente cómo me escuchasen a mi mis interlocutores). Compré y devolví otros dos por no resolver bien este tema: Senheisser y Plantronics. Probé también Apple Airpods, pero no eran como los Apple wired a los que estaba acostumbrado. Estos Jabra por fin resolvieron el problema!!
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